The Best Piano Movers in Troy, NY
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 23,777 Google reviews of 49 top-rated piano movers nationwide; 6 of them in Troy, NY. Updated November 2, 2026.
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Best piano movers in Troy for vehicle transport
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Mabey's Moving and Storage, Inc.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%4.75★Number of such jobs 25%4Overall Experts Score 20%77Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82Job match = this company’s ★ on reviews Google tagged “Vehicle transport” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about vehicle transport
Mabey's Moving and Storage, Inc.Shawn and Savare did a great job with my move today. They were polite, professional and most of all efficient. I could not want more from a mover! Thank you Maybe’s!!! Front of house was great as well with scheduling and giving me the most of their time and advise. Moving is never easy, and I am glad to be working with Maybe’s.!
Mabey's Moving and Storage, Inc.This is my 2nd move with Mabey's Movers and as usual I was totally happy with the crew I had moving me. Chuck and his crew Sevare and Brody were totally professional, knew how to move boxes and furniture in proper succession. They also knew the 'lay of the land so to speak knowing where furniture could be placed in…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of piano movers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Lamanna Moving & Storage, LLCTroy, NY | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $1.1k |
| 2 |  Upstate PianosTroy, NY | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%92+26Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.87 | — |
| 3 |  Don's Moving & Storage IncTroy, NY | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.87 | $772 |
| 4 | King Piano MovingTroy, NY | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%77+20.1Value 15%100+15.2Craft & service penalty38−6.2Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABDAA– | 4.89 | — |
| 5 | Mabey's Moving and Storage, Inc.Troy, NY | B 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%10+0.7Craft & service penalty81−1.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAF | 4.81 | $2.8k |
| 6 |  Ashline Moving HelpTroy, NY | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCAAD | 4.61 | $798 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Local moving | $585 | $882 | $1.5k | 98% |
| In-state moving | $738 | $1.3k | $2.5k | 99% |
| Oversized-item moving | $228 | $454 | $933 | 100% |
| Moving-related packing | $403 | $731 | $1.1k | 99% |
| Senior moving | $585 | $834 | $1.4k | 100% |
| Interstate moving | $2.1k | $3.2k | $4.9k | 97% |
| Small furniture moving | $114 | $397 | $731 | 99% |
| Moving-related storage | $351 | $585 | $1.1k | 99% |
| Business & corporate-related moving | $351 | $958 | $1.5k | 100% |
Piano Movers in Troy, NY at a glance
How the 6 piano movers we rated in Troy, NY compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A467%
- Grade B233%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up117%
- 4.80–4.89★467%
- 4.60–4.79★117%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality4,11724%
- Professionalism4,70027%
- Responsiveness3,85722%
- Punctuality1,3378%
- Value3,49820%
Was the price fair?
All price verdicts left with reviews.
- Great price1,59445%
- Reasonable1,79750%
- Overpriced712%
- Not sure1143%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.