The Best Pipe Repair Services
We graded 28 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 14,802 Google reviews of 28 top-rated pipe repair services nationwide. Updated November 2, 2026.
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Wm. Masters, IncHow Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%4.88★Number of such jobs 25%41Overall Experts Score 20%80Job match= 86Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Masters BrothersHow Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%93Job match= 79Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
Drain MastersHow Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%85Job match= 75Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75
Edelman Heating, Cooling, Plumbing, Electric & SolarHow Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%4.75★Number of such jobs 25%4Overall Experts Score 20%92Job match= 70Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.70Job match = this company’s ★ on reviews Google tagged “Installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about installation
Masters BrothersJosh and Grayson did a great job installing a generator for my home. Very professional service. They guided me through the function of the generator. Highly recommended.
Wm. Masters, IncZac, Gavin, and Parker did a wonderful job installing my new HVAC system. They arrived on time and notified me when the job was finished, taking the time to explain things to me and giving me an opportunity to answer questions. They also cleaned up and didn’t leave any mess behind! Thank you Wm. Masters, Inc. team!
Edelman Heating, Cooling, Plumbin…The technicians arrived before 8 am and started right on the installation of our new system. I was shown how to use the thermostat and humidifier and the next thing i knew i was enjoying the cool air with my new system. We are having issues with the aeroseal but hopefully that is just a small hiccup. Thanks for everything
Masters BrothersWe used Masters Brothers to install a whole house generator. We were so pleased with their communication throughout the entire process. We received texts when their employees were on their way, which also included a picture. They were polite and respectful of our home and spent extra time explaining what they…
Masters BrothersJust had a new HVAC system installed. Jayden and Kole were awesome. They explained everything very well and install was very smooth. Love the new system. I highly recommend Masters Brothers.
Wm. Masters, IncZack, Parker and Tyran were great.These three guys worked well together, were on time, hard workers and got the job done quickly. They replaced our ac and furnace.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pipe repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  EZ Flow Plumbing of Coconut CreekCoconut Creek, FL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $622 |
| 2 |  NewWay Drain CleaningBloomington, IL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.98 | $466 |
| 3 |  Arctic Sewer and DrainAnchorage, AK | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.96 | $161 |
| 4 |  First Class Plumbing and Heating LLCAnchorage, AK | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%99+15.1Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.96 | — |
| 5 |  South Florida Plumbing And Backflow LLCCoconut Creek, FL | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $614 |
| 6 |  Trust Rooter Plumbing & Drain CleaningCoconut Creek, FL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $379 |
| 7 |  Platinum Plumbing IncBloomington, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $863 |
| 8 | Masters BrothersBloomington, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.93 | $268 |
| 9 |  Plumbing & Heating DoctorAnchorage, AK | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $529 |
| 10 |  907 Heating & PlumbingAnchorage, AK | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%82+12.5Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.94 | $490 |
| 11 | Edelman Heating, Cooling, Plumbing, Electric & SolarBloomington, IL | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $600 |
| 12 |  D&R Plumbing, Heating & Air, Inc.Bloomington, IL | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.81 | $114 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $248 | $351 | $502 | 97% |
| Plumbing pipe repair | $295 | $493 | $931 | 97% |
| Toilet repair | $228 | $351 | $554 | 94% |
| Water heater installation | $1.4k | $1.9k | $2.8k | 97% |
| Plumbing leak detection | $173 | $305 | $503 | 96% |
| Faucet repair | $228 | $417 | $721 | 95% |
| Plumbing leak repair | $246 | $383 | $554 | 95% |
| Sewer cleaning | $322 | $466 | $706 | 97% |
| Faucet installation | $276 | $399 | $888 | 96% |
| Water heater repair | $158 | $317 | $432 | 100% |
| Shower repair | $295 | $408 | $493 | 98% |
| Outdoor plumbing system repair | $348 | $506 | $635 | 91% |
Pipe Repair Services at a glance
How the 28 pipe repair services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A1968%
- Grade B829%
- Grade C14%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up1243%
- 4.80–4.89★1346%
- 4.60–4.79★311%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality3,05220%
- Professionalism3,63124%
- Responsiveness3,19521%
- Punctuality2,97420%
- Value2,17414%
Was the price fair?
All price verdicts left with reviews.
- Great price58025%
- Reasonable1,46664%
- Overpriced803%
- Not sure1697%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.