The Best Pipe Repair Services
We graded 28 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 14,802 Google reviews of 28 top-rated pipe repair services nationwide. Updated November 2, 2026.
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Best pipe repair services for sump pump installation
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Covenant PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%4.88★Number of such jobs 25%67Overall Experts Score 20%89Job match= 88Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Platinum Plumbing IncHow Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%4.90★Number of such jobs 25%42Overall Experts Score 20%93Job match= 88Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Drain MastersHow Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%85Job match= 76Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
Wm. Masters, IncHow Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%80Job match= 71Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.71Job match = this company’s ★ on reviews Google tagged “Sump pump installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about sump pump installation
Covenant PlumbingWe had a great experience with Covenant Plumbing. Called to have a toilet repair and sump pump check and was able to get an appointment quickly. Darren arrived promptly, reviewed the work, provided a documented estimate, and scheduled the work promptly. He was a pleasure to work with and immediately left me feeling…
Platinum Plumbing IncPlatinum Plumbing company is great to work with. The price was reasonable to have a Sump pump replaced. Ethan came out and done the work. He was awesome! Very knowledgeable and he took the time to explain single detail on everything very well. A 5 star company and Definitely 5 stars service from Ethan, he is the MAN! Definitely recommend them BOTH!!
Wm. Masters, IncI would highly recommend Wm Masters. I had a new sump pump/ battery backup installed (Tyler), and randomly had my seasonal fall HVAC inspection happen on the same day (Joey). As someone who is fairly new to the Bloomington area, we found the right Team. They are professional, knowledgeable, respectful, and so kind.…
Covenant PlumbingReplaced main sump pump and installed a battery backup. They were on time, fast and did not leave a mess!
Covenant PlumbingTop notch technicians: knowledgeable, competent, efficient, and polite to boot!! I’d highly recommend!!
Covenant PlumbingCovenant Plumbing technicians were prompt, reliable, and dependable. We found them to be very experienced and they answered all of our questions. They were friendly, courteous, and very efficient! We will definitely call them again for our plumbing needs!💫
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pipe repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  EZ Flow Plumbing of Coconut CreekCoconut Creek, FL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $622 |
| 2 |  NewWay Drain CleaningBloomington, IL | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.98 | $466 |
| 3 |  Arctic Sewer and DrainAnchorage, AK | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.96 | $161 |
| 4 |  First Class Plumbing and Heating LLCAnchorage, AK | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%99+15.1Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.96 | — |
| 5 |  South Florida Plumbing And Backflow LLCCoconut Creek, FL | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $614 |
| 6 |  Trust Rooter Plumbing & Drain CleaningCoconut Creek, FL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $379 |
| 7 | Platinum Plumbing IncBloomington, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%96+13.6Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $863 |
| 8 |  Masters BrothersBloomington, IL | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.93 | $268 |
| 9 |  Plumbing & Heating DoctorAnchorage, AK | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $529 |
| 10 |  907 Heating & PlumbingAnchorage, AK | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%82+12.5Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.94 | $490 |
| 11 |  Edelman Heating, Cooling, Plumbing, Electric & SolarBloomington, IL | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $600 |
| 12 |  D&R Plumbing, Heating & Air, Inc.Bloomington, IL | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.81 | $114 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $248 | $351 | $502 | 97% |
| Plumbing pipe repair | $295 | $493 | $931 | 97% |
| Toilet repair | $228 | $351 | $554 | 94% |
| Water heater installation | $1.4k | $1.9k | $2.8k | 97% |
| Plumbing leak detection | $173 | $305 | $503 | 96% |
| Faucet repair | $228 | $417 | $721 | 95% |
| Plumbing leak repair | $246 | $383 | $554 | 95% |
| Sewer cleaning | $322 | $466 | $706 | 97% |
| Faucet installation | $276 | $399 | $888 | 96% |
| Water heater repair | $158 | $317 | $432 | 100% |
| Shower repair | $295 | $408 | $493 | 98% |
| Outdoor plumbing system repair | $348 | $506 | $635 | 91% |
Pipe Repair Services at a glance
How the 28 pipe repair services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A1968%
- Grade B829%
- Grade C14%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up1243%
- 4.80–4.89★1346%
- 4.60–4.79★311%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality3,05220%
- Professionalism3,63124%
- Responsiveness3,19521%
- Punctuality2,97420%
- Value2,17414%
Was the price fair?
All price verdicts left with reviews.
- Great price58025%
- Reasonable1,46664%
- Overpriced803%
- Not sure1697%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.