Experts Reviews · 2026 Ratings

The Best Plumbers

We graded 120 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$466typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 168,077 Google reviews of 120 top-rated plumbers nationwide. Updated October 28, 2026.

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Best plumbers for sewage cleanup

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1Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 4.97 on this job34 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewage cleanup”:Stars on this job 55%4.97★Number of such jobs 25%34Overall Experts Score 20%85Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Roto-Rooter Plumbing of Tampa logoRoto-Rooter Plumbing of Tampa★ 4.92 on this job61 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewage cleanup”:Stars on this job 55%4.92★Number of such jobs 25%61Overall Experts Score 20%77Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
3Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 5.00 on this job19 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “Sewage cleanup”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%68Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
4Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 4.81 on this job80 jobs reviewedusually $600–700How Job match is calculatedBuilt only from reviews Google tagged “Sewage cleanup”:Stars on this job 55%4.81★Number of such jobs 25%80Overall Experts Score 20%72Job match= 80Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
5Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 4.81 on this job32 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewage cleanup”:Stars on this job 55%4.81★Number of such jobs 25%32Overall Experts Score 20%84Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

Job match = this company’s ★ on reviews Google tagged “Sewage cleanup” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about sewage cleanup

Dennis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

My experience was very good. My main line had roots outside the house. First, a guy came and couldn’t clean it using only the snake, so they called the jet, and Denys did the job. The entire main line was cleaned all the way to the street and checked with a camera. The total was $2,000 for the service. I thought it…

Paid $1,000+Sewage cleanup
LuisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

Awesome service! Friendly and very professional workers. Explained everything that was going on and give me options on what to fix and reasonable prices.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

The professionalism of Roto-Rooter was just awesome. The guy Sean came within one hour. They gave me a fair quote. And stopped my basement from being flooded again by clearing the sewer line within 20 minutes of initial visit. Great Job Sean and Roto-Rooter team.

Paid $100–200Reasonable priceSewage cleanupSewer repair
elena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Roto-Rooter Plumbing of Tampa logoRoto-Rooter Plumbing of Tampa

I had an unexpected plumbing issue this morning, and Adrian showed up quickly and took care of everything. He was fantastic, super professional and even left a product to help prevent the problem from happening again.

Not sureRepair water fixturesSewage cleanup
MAI4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

This is our 2nd time using Roto-Rooter. Very professional and really get the job done with good result. Technician Bradley did an excellent job! We will continue using Roto-Rooter services! We know who to call next time when we have plumbing issues. 🤗

Sewage cleanup+ Responsiveness+ Punctuality+ Quality
Gisabel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

Responded to my emergency at 11pm. Cleared the blockage and didn’t leave a mess behind.

Paid $600–700Reasonable priceSewage cleanupPlumbing

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of plumbers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Springs Plumbing logoSprings PlumbingPhoenix, AZA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$325
2Turbo Plumbing logoTurbo PlumbingTampa, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$379
3Jerrell’s Plumbing Service logoJerrell’s Plumbing ServiceIrving, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$228
4Loop Plumbing logoLoop PlumbingDallas, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
5Somers Plumbers - Phoenix Plumbing Company logoSomers Plumbers - Phoenix Plumbing CompanyPhoenix, AZA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$250
6GT Campbell Plumbing logoGT Campbell PlumbingRochester, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$292
7RWD Services LLC logoRWD Services LLCIrving, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$1.6k
8Tucker Plumbing LLC logoTucker Plumbing LLCHouston, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97$548
9Plumbing Unit logoPlumbing UnitDallas, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$600
10Simon's Plumbing logoSimon's PlumbingPhoenix, AZA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$466
11Sewer Studs® Plumbing & Drain logoSewer Studs® Plumbing & DrainTampa, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$1.3k
12Advanced Sewer and Drain Inc. logoAdvanced Sewer and Drain Inc.Chicopee, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$294

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$227$366$55494%
Plumbing pipe repair$353$642$1.2k97%
Plumbing leak detection$124$322$63396%
Toilet repair$227$353$60694%
Water heater installation$1.2k$1.9k$2.4k97%
A/C system maintenance$27$166$48397%
HVAC system maintenance$27$114$25198%
Faucet repair$205$366$60794%
Plumbing leak repair$278$517$98697%
Water heater repair$135$305$58096%
Faucet installation$305$502$98695%
Heating system maintenance$37$124$27899%

Plumbers at a glance

How the 120 plumbers we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10890%
  • Grade B1210%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up6655%
  • 4.80–4.89★4739%
  • 4.60–4.79★76%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality37,76521%
  • Professionalism44,85624%
  • Responsiveness38,61521%
  • Punctuality36,98920%
  • Value25,93914%

Was the price fair?

All price verdicts left with reviews.

  • Great price6,10126%
  • Reasonable13,85060%
  • Overpriced1,1085%
  • Not sure2,0239%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.