Experts Reviews · 2026 Ratings

The Best Plumbers

We graded 120 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$466typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 168,077 Google reviews of 120 top-rated plumbers nationwide. Updated October 28, 2026.

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Best plumbers for water damage-related mold removal

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1Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 5.00 on this job5 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%72Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
2Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 5.00 on this job5 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%68Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
3Roto-Rooter Plumbing of Tampa logoRoto-Rooter Plumbing of Tampa★ 4.43 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%4.43★Number of such jobs 25%7Overall Experts Score 20%77Job match= 69Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.69

Job match = this company’s ★ on reviews Google tagged “Water damage-related mold removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water damage-related mold removal

Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

Super professional and personable, very helpful, couldn’t have hired a better company for the job.

Great priceMold inspectionPlumbing leak detectionPlumbing pipe repair
DanielLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

I just had work done for water damage and i called Roto Rooter who answered my call immediately and they were at my home in less than 3 hours, 2 of their technicians Anthony and Lena helped me fill out my claim for my insurance company. I was assigned 2 techs Brian and Anthony from water restoration and when i tell…

FlooringWater damage-related cleanup & repairWater damage-related mold removal+ Quality
Christinb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roto-Rooter Plumbing of Tampa logoRoto-Rooter Plumbing of Tampa

We had an amazing experience with this company. These three men Chris, Dylan, and Micheal have been supportive while removing damage in our home. They walked through the process with us and communicated what we needed to do. We are very pleased with this company. Definitely call if you have any emergencies going on in your home.

Customer photo from Christinb's reviewCustomer photo from Christinb's reviewCustomer photo from Christinb's review
Plumbing leak detectionSewer repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

Shout out to Chris and his guys for the clean up And Matt for the fixes to the pipes

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Annah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roto-Rooter Plumbing of Tampa logoRoto-Rooter Plumbing of Tampa

"Darrel, Chris and Kevin were great all the times that they came out to take care the water damage and mold that was found in my home. Kevin did everything he could to speed up the process since he knew that I am moving to another state in the very near future. Thank you guys :) You are the best"

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Quality
AnthonyLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Clea…

Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me out given my financial situation

Water heater installationPlumbing leak repairPlumbing pipe repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of plumbers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Springs Plumbing logoSprings PlumbingPhoenix, AZA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$325
2Turbo Plumbing logoTurbo PlumbingTampa, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$379
3Jerrell’s Plumbing Service logoJerrell’s Plumbing ServiceIrving, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$228
4Loop Plumbing logoLoop PlumbingDallas, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
5Somers Plumbers - Phoenix Plumbing Company logoSomers Plumbers - Phoenix Plumbing CompanyPhoenix, AZA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$250
6GT Campbell Plumbing logoGT Campbell PlumbingRochester, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$292
7RWD Services LLC logoRWD Services LLCIrving, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$1.6k
8Tucker Plumbing LLC logoTucker Plumbing LLCHouston, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97$548
9Plumbing Unit logoPlumbing UnitDallas, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$600
10Simon's Plumbing logoSimon's PlumbingPhoenix, AZA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$466
11Sewer Studs® Plumbing & Drain logoSewer Studs® Plumbing & DrainTampa, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$1.3k
12Advanced Sewer and Drain Inc. logoAdvanced Sewer and Drain Inc.Chicopee, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$294

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$227$366$55494%
Plumbing pipe repair$353$642$1.2k97%
Plumbing leak detection$124$322$63396%
Toilet repair$227$353$60694%
Water heater installation$1.2k$1.9k$2.4k97%
A/C system maintenance$27$166$48397%
HVAC system maintenance$27$114$25198%
Faucet repair$205$366$60794%
Plumbing leak repair$278$517$98697%
Water heater repair$135$305$58096%
Faucet installation$305$502$98695%
Heating system maintenance$37$124$27899%

Plumbers at a glance

How the 120 plumbers we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10890%
  • Grade B1210%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up6655%
  • 4.80–4.89★4739%
  • 4.60–4.79★76%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality37,76521%
  • Professionalism44,85624%
  • Responsiveness38,61521%
  • Punctuality36,98920%
  • Value25,93914%

Was the price fair?

All price verdicts left with reviews.

  • Great price6,10126%
  • Reasonable13,85060%
  • Overpriced1,1085%
  • Not sure2,0239%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.