The Best Pond Maintenance Services
We graded 11 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 1,096 Google reviews of 11 top-rated pond maintenance services nationwide. Updated October 29, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best pond maintenance services for pond maintenance
Clear ✕Job match = this company’s ★ on reviews Google tagged “Pond maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about pond maintenance
We’ve been using Scott Anderson Designs for five years now. We have a small backyard pond about 12ft by 15ft. After years of mucking and maintaining the pond myself, we turned to Scott. Best decision we made, the pond has never looked better. They’re always responsive when issues pop up like adjusting the waterfall…
The team came on site and did their best to do the minimum level of work. It was sub standard. Scott himself had to visit and realized the level of work was inadequate. His team came back and did a little more albeit not to my satisfaction. I will never use their services again. I have since found another company far more professional.
Excellent packages to pick from for your pond services. Professional staff and excellent communication.
Scott is knowledgeable and responsive to my needs for pond maintenance. Due to the heavy snow and extremely cold winter this year we had some issues that needed to be addressed for my fish to survive. Scott was responsive and took care of it immediately despite the harsh conditions. During the regular season his…
If you have a project that needs professional help call Scott Anderson, and save yourself a lot of time and trouble. I’ve used 2 other pond companies in the past 10 years and both were just Ok. Not nearly as professional. Now that I’m using SA, I learned that my pump was never set up correctly. Love 💕 your fish, use Scott Anderson.
I called Scott Anderson Design to close my pond for winter. Scott was person who came and took care of my pond. He provided me with plenty of good information as I recently purchased a new home with a pond and know very little about ponds. I plan to have his company come back in the spring to open my pond and…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pond maintenance services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 4.99 | — | |
| 2 | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | — | |
| 3 | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%87+13.2Craft & service penalty93−0.7Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.90 | — | |
| 4 | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty80−2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.93 | — | |
| 5 | Ye Olde Mill Pond 1Heath, OH | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%90+27.7Experts Score= 86Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–––– | 4.85 | — |
| 6 | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty64−3.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAB | 4.78 | — | |
| 7 | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%80+22.6Replies to reviews 8%51+4.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AC | 4.87 | — | |
| 8 | B 66How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%67+42.6Reliability 28%58+16.4Replies to reviews 8%100+8.2Momentum penalty86−1.4Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC––AA | 4.71 | — | |
| 9 | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%66+18.6Replies to reviews 8%57+4.7Momentum penalty73−2.7Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––BC | 4.64 | — | |
| 10 | B 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%54+13.1Value 14%68+9.6Replies to reviews 7%100+7.1Craft & service penalty42−5.8Momentum penalty74−2.6Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCBBA | 4.72 | — | |
| 11 | C 58How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%55+13.3Value 14%97+13.7Replies to reviews 7%78+5.5Craft & service penalty22−7.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCDAAB | 4.52 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Pond Maintenance Services at a glance
How the 11 pond maintenance services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A764%
- Grade B327%
- Grade C19%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up436%
- 4.80–4.89★218%
- 4.60–4.79★436%
- Below 4.60★19%
What customers praise
Share of Google review highlights.
- Quality12823%
- Professionalism12723%
- Responsiveness11421%
- Punctuality9818%
- Value8115%
Was the price fair?
All price verdicts left with reviews.
- Great price1644%
- Reasonable1850%
- Overpriced13%
- Not sure13%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.