Experts Reviews · 2026 Ratings

The Best Pond Maintenance Services

We graded 11 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.84★average ratingPlain average of every Google star rating we collected for these companies.
3.7%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 1,096 Google reviews of 11 top-rated pond maintenance services nationwide. Updated October 29, 2026.

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Best pond maintenance services for pond maintenance

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1Scott Anderson Design logoScott Anderson Design★ 4.56 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Pond maintenance”:Stars on this job 55%4.56★Number of such jobs 25%9Overall Experts Score 20%60Job match= 68Stars are pulled toward the category average (4.84★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68

Job match = this company’s ★ on reviews Google tagged “Pond maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about pond maintenance

John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Scott Anderson Design logoScott Anderson Design

We’ve been using Scott Anderson Designs for five years now. We have a small backyard pond about 12ft by 15ft. After years of mucking and maintaining the pond myself, we turned to Scott. Best decision we made, the pond has never looked better. They’re always responsive when issues pop up like adjusting the waterfall…

Reasonable priceOutdoor water feature designPond maintenance
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Scott Anderson Design logoScott Anderson Design

The team came on site and did their best to do the minimum level of work. It was sub standard. Scott himself had to visit and realized the level of work was inadequate. His team came back and did a little more albeit not to my satisfaction. I will never use their services again. I have since found another company far more professional.

OverpricedPond maintenance
RocLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Scott Anderson Design logoScott Anderson Design

Excellent packages to pick from for your pond services. Professional staff and excellent communication.

Reasonable pricePond maintenance
sheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Scott Anderson Design logoScott Anderson Design

Scott is knowledgeable and responsive to my needs for pond maintenance. Due to the heavy snow and extremely cold winter this year we had some issues that needed to be addressed for my fish to survive. Scott was responsive and took care of it immediately despite the harsh conditions. During the regular season his…

Reasonable pricePond maintenance
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Scott Anderson Design logoScott Anderson Design

If you have a project that needs professional help call Scott Anderson, and save yourself a lot of time and trouble. I’ve used 2 other pond companies in the past 10 years and both were just Ok. Not nearly as professional. Now that I’m using SA, I learned that my pump was never set up correctly. Love 💕 your fish, use Scott Anderson.

Pond maintenance+ Responsiveness+ Punctuality+ Quality
JennaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Scott Anderson Design logoScott Anderson Design

I called Scott Anderson Design to close my pond for winter. Scott was person who came and took care of my pond. He provided me with plenty of good information as I recently purchased a new home with a pond and know very little about ponds. I plan to have his company come back in the spring to open my pond and…

Pond maintenance+ Responsiveness+ Quality+ Professionalism

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pond maintenance services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Tank Me Later Aquarium & Pond Services logoTank Me Later Aquarium & Pond ServicesBaxter Estates, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
2Angels Landscaping Tree Work & Design logoAngels Landscaping Tree Work & DesignBaxter Estates, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
34D Exteriorscapes logo4D ExteriorscapesHales Corners, WIA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%87+13.2Craft & service penalty93−0.7Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.90—
4Aquatica logoAquaticaHales Corners, WIA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty80−2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.93—
5Ye Olde Mill Pond 1Heath, OHA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%90+27.7Experts Score= 86Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––4.85—
6Joseph Daniele Landscape Design logoJoseph Daniele Landscape DesignBaxter Estates, NYA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty64−3.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAB4.78—
7Aquatic Realmz Aquarium Maintenance & Design logoAquatic Realmz Aquarium Maintenance & DesignHales Corners, WIA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%80+22.6Replies to reviews 8%51+4.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AC4.87—
8Starkie Bros Garden Center logoStarkie Bros Garden CenterBaxter Estates, NYB 66How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%67+42.6Reliability 28%58+16.4Replies to reviews 8%100+8.2Momentum penalty86−1.4Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BC––AA4.71—
9Torii Koi and Pond logoTorii Koi and PondBaxter Estates, NYB 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%66+18.6Replies to reviews 8%57+4.7Momentum penalty73−2.7Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB––BC4.64—
10Scott Anderson Design logoScott Anderson DesignBaxter Estates, NYB 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%54+13.1Value 14%68+9.6Replies to reviews 7%100+7.1Craft & service penalty42−5.8Momentum penalty74−2.6Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCCBBA4.72—
11Terra-Firma Landscape Inc logoTerra-Firma Landscape IncHales Corners, WIC 58How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%55+13.3Value 14%97+13.7Replies to reviews 7%78+5.5Craft & service penalty22−7.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCDAAB4.52—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Pond Maintenance Services at a glance

How the 11 pond maintenance services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A764%
  • Grade B327%
  • Grade C19%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up436%
  • 4.80–4.89★218%
  • 4.60–4.79★436%
  • Below 4.60★19%

What customers praise

Share of Google review highlights.

  • Quality12823%
  • Professionalism12723%
  • Responsiveness11421%
  • Punctuality9818%
  • Value8115%

Was the price fair?

All price verdicts left with reviews.

  • Great price1644%
  • Reasonable1850%
  • Overpriced13%
  • Not sure13%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.