The Best Pool Maintenance Services in New Mexico
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 3,548 Google reviews of 27 top-rated pool maintenance services nationwide; 6 of them in New Mexico. Updated November 3, 2026.
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Best pool maintenance services in New Mexico for wall brushing
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Las Cruces Pool and SpaHow Job match is calculatedBuilt only from reviews Google tagged “Wall brushing”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%98Job match= 96Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96Job match = this company’s ★ on reviews Google tagged “Wall brushing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about wall brushing
Las Cruces Pool and SpaLas Cruces Pool and Spa is the best pool service and customer service in Las Cruces. Our pool is sparkling clean every week, well maintained with chemicals, and knowledgeable about pool care. We recommend everyone get themselves pool service through Las Cruces Pool and Spa!
Las Cruces Pool and SpaEric and his team are fantastic. They are easy to communicate with, knowledgeable about pools and willing to fix things in a timely manner. I'd highly recommend Las Cruces Pool and Spa to anyone needed pool cleaning and maintenance!
Las Cruces Pool and SpaWe hired Las Cruces Pool and Spa 3 months ago for pool cleaning services and maintenance. Eric and his team have been outstanding! Eric is very reliable and knowledgeable about pools. Our pool has never looked better! Bruce and Lorenzo
Las Cruces Pool and SpaIt has been a pleasure working with Eric and his team. He is ALWAYS ontime and does what he says. He goes above and beyond to help with our Airbnb hottubs and pool. He promptly returns messages and he does a great job keeping our hottubs and pool clean. If you need a reliable, honest, and reasonably priced…
Las Cruces Pool and SpaGreat service and super knowledgeable! They helped to finish my pool build, without Eric’s help we would have been lost
Las Cruces Pool and SpaShowed up when he said he said he would. Honest, knowledgeable and easy to work with. Will continue to use this service.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool maintenance services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | Las Cruces Pool and SpaLas Cruces, NM | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  Perspective On Pools IncLas Cruces, NM | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAA–– | 4.97 | — |
| 3 |  General Services Landscaping and MaintenanceLas Cruces, NM | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAD | 4.91 | — |
| 4 |  Jerry O's Rack RoomLas Cruces, NM | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%79+22.3Replies to reviews 8%19+1.6Momentum penalty98−0.2Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––AF | 4.76 | — |
| 5 |  Olhausen Pool TablesLas Cruces, NM | C 59How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%61+38.8Reliability 28%54+15.2Replies to reviews 8%57+4.7Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC––AC | 4.65 | — |
| 6 |  Pool Tech PlusLas Cruces, NM | C 56How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%71+45.1Reliability 28%56+15.8Replies to reviews 8%5+0.4Momentum penalty50−5Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC––CF | 4.65 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Pool Maintenance Services in New Mexico at a glance
How the 6 pool maintenance services we rated in New Mexico compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A350%
- Grade B117%
- Grade C233%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up350%
- 4.80–4.89★00%
- 4.60–4.79★350%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality43020%
- Professionalism47222%
- Responsiveness44421%
- Punctuality39019%
- Value36217%
Was the price fair?
All price verdicts left with reviews.
- Great price15432%
- Reasonable30363%
- Overpriced102%
- Not sure143%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.