Experts Reviews · 2026 Ratings

The Best Pool Maintenance Services in Las Cruces, NM

We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 3,548 Google reviews of 27 top-rated pool maintenance services nationwide; 6 of them in Las Cruces, NM. Updated November 3, 2026.

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Best pool maintenance services in Las Cruces for general construction

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1Perspective On Pools Inc logoPerspective On Pools Inc★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%95Job match= 93Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93

Job match = this company’s ★ on reviews Google tagged “General construction” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general construction

Sherrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Perspective On Pools Inc logoPerspective On Pools Inc

We recently moved here from the pacific northwest. The only thing I really knew about a swimming pool was that I needed to purchase from someone WHO KNEW ABOUT POOLS. Catherine was that person! Not only did she design a beautiful pool, but she was here for every step of construction, and was either on or ahead of…

General constructionDesign+ Responsiveness+ Punctuality+ Professionalism
TamiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Perspective On Pools Inc logoPerspective On Pools Inc

Catherine was absolutely wonderful to work with from beginning to end. Very professional and meticulous. Always kept us informed during the construction of our pool. Catherine runs an exceptional business and also uses the top notch subcontractors to work with. I want to give a shout out to Victor (her right hand…

General constructionCustom Swimming pool designDesign+ Responsiveness+ Punctuality+ Quality
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Perspective On Pools Inc logoPerspective On Pools Inc

Catherine has been absolutely wonderful to work with. She did a beautiful job on our pool construction. She was able to capture everything we wanted. She is very responsive and helpful. When I have questions, I am able to video chat with her and walk through maintenance steps or someone from her team will come out…

Customer photo from Rachel's review
General constructionDesign+ Responsiveness+ Quality+ Professionalism
Rhena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Perspective On Pools Inc logoPerspective On Pools Inc

Great experience with Perspective On Pools, Inc. Produced a great product in record time! Thanks for helping to make our backyard our own little oasis.

Customer photo from Rhena's review
General construction

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool maintenance services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Las Cruces Pool and Spa logoLas Cruces Pool and SpaLas Cruces, NMA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Perspective On Pools Inc logoPerspective On Pools IncLas Cruces, NMA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAA––4.97—
3General Services Landscaping and Maintenance logoGeneral Services Landscaping and MaintenanceLas Cruces, NMA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAD4.91—
4Jerry O's Rack Room logoJerry O's Rack RoomLas Cruces, NMB 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%79+22.3Replies to reviews 8%19+1.6Momentum penalty98−0.2Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB––AF4.76—
5Olhausen Pool Tables logoOlhausen Pool TablesLas Cruces, NMC 59How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%61+38.8Reliability 28%54+15.2Replies to reviews 8%57+4.7Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BC––AC4.65—
6Pool Tech Plus logoPool Tech PlusLas Cruces, NMC 56How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%71+45.1Reliability 28%56+15.8Replies to reviews 8%5+0.4Momentum penalty50−5Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BC––CF4.65—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Pool Maintenance Services in Las Cruces, NM at a glance

How the 6 pool maintenance services we rated in Las Cruces, NM compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A350%
  • Grade B117%
  • Grade C233%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up350%
  • 4.80–4.89★00%
  • 4.60–4.79★350%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality43020%
  • Professionalism47222%
  • Responsiveness44421%
  • Punctuality39019%
  • Value36217%

Was the price fair?

All price verdicts left with reviews.

  • Great price15432%
  • Reasonable30363%
  • Overpriced102%
  • Not sure143%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.