The Best Pool & Spa Services in Jacksonville, FL
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 6,922 Google reviews of 45 top-rated pool & spa services nationwide; 10 of them in Jacksonville, FL. Updated November 3, 2026.
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Best pool & spa services in Jacksonville for water treatment
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Jomo Pool ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%4.99★Number of such jobs 25%257Overall Experts Score 20%89Job match= 97Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
Blue Science Pool Cleaning ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%5.00★Number of such jobs 25%25Overall Experts Score 20%91Job match= 85Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
Blue Science PoolsHow Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%99Job match= 84Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
Lake Asbury PoolsHow Job match is calculatedBuilt only from reviews Google tagged “Water treatment”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%98Job match= 81Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81Job match = this company’s ★ on reviews Google tagged “Water treatment” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about water treatment
Jomo Pool ServiceSteven did a great job on the pool after a couple of challenging weather weeks. His time, effort, and attention to detail is much appreciated!
Blue Science Pool Cleaning Servicewyatt and his team went above and beyond with our pool service and backyard pool upgrade. they turned the pool and patio area into a relaxing outdoor space with a new travertine pool deck, landscape walls, spa features, glass tile, updated pool heater, beautiful lighting, and easy pool automation from my phone.…
Lake Asbury PoolsI called and spoke with Chris. He showed up when he said we would. Gave me a fair quote, and followed up on the service just like he said he would. Not to mention, my pool looks better than it has all year. Highly recommend!
Jomo Pool ServiceJOMO Pool Service Customer Service person (Cierra) did an exceptional job of coordinating multiple pool requests. Great Job! Highly Recommend JOMO Pool Service.
Jomo Pool ServiceReggie was great and addressed all the issues with my pool. He was very professional.
Jomo Pool ServicePool was green from a former rep not treating pool correctly. Steve came back two days in a row to get the pool back to normal.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pool & spa services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  North East Pool & WashJacksonville, FL | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 | Blue Science PoolsJacksonville, FL | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 3 | Lake Asbury PoolsJacksonville, FL | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 4 | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.97 | — | |
| 5 |  Paragon PoolsJacksonville, FL | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%96+13.6Replies to reviews 7%86+6.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | — |
| 6 | Blue Science Pool Cleaning ServiceJacksonville, FL | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAF | 4.92 | — |
| 7 | Jomo Pool ServiceJacksonville, FL | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.92 | — |
| 8 |  Oak Wells AquaticsJacksonville, FL | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty74−2.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAC | 4.78 | — |
| 9 |  Coastal Luxury OutdoorsJacksonville, FL | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%93+13.2Replies to reviews 7%95+6.7Momentum penalty40−6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAACA | 4.80 | — |
| 10 |  Golden Eagle PoolsJacksonville, FL | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%57+4Momentum penalty0−10Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAFC | 4.86 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Pool & Spa Services in Jacksonville, FL at a glance
How the 10 pool & spa services we rated in Jacksonville, FL compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A770%
- Grade B330%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up660%
- 4.80–4.89★330%
- 4.60–4.79★110%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality45523%
- Professionalism47924%
- Responsiveness41921%
- Punctuality31416%
- Value31816%
Was the price fair?
All price verdicts left with reviews.
- Great price41534%
- Reasonable76262%
- Overpriced262%
- Not sure292%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.