Experts Reviews · 2026 Ratings

The Best Refrigerator Repair Services

We graded 37 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$290typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 17,733 Google reviews of 37 top-rated refrigerator repair services nationwide. Updated November 2, 2026.

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$274
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$209–$379
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.445
1C&W Appliance Repair logoC&W Appliance Repair★ 4.99 on this job137 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.99★Number of such jobs 25%137Overall Experts Score 20%93Job match= 97Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2J&J Appliance Service logoJ&J Appliance Service★ 5.00 on this job25 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%5.00★Number of such jobs 25%25Overall Experts Score 20%94Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3Action Appliance Repair logoAction Appliance Repair★ 4.95 on this job55 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.95★Number of such jobs 25%55Overall Experts Score 20%88Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
4911 Service Today logo911 Service Today★ 4.96 on this job28 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.96★Number of such jobs 25%28Overall Experts Score 20%87Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
5Mr. Appliance of Charleston logoMr. Appliance of Charleston★ 5.00 on this job16 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%83Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
6Mr. Appliance of Austin logoMr. Appliance of Austin★ 4.88 on this job74 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.88★Number of such jobs 25%74Overall Experts Score 20%73Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
7Smartway Appliance Repair logoSmartway Appliance Repair★ 4.88 on this job25 jobs reviewedusually $350–400How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.88★Number of such jobs 25%25Overall Experts Score 20%97Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
8Dynamic Appliances logoDynamic Appliances★ 4.85 on this job34 jobs reviewedusually $1–50How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.85★Number of such jobs 25%34Overall Experts Score 20%80Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

Job match = this company’s ★ on reviews Google tagged “Refrigerator repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about refrigerator repair

Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
C&W Appliance Repair logoC&W Appliance Repair

I have used the services of C&W Appliance Service for decades. Randy is my favorite serviceman there. He always has a smile, his shoes are left at the door, he works quickly and cleanly. They are the best appliance services company I have ever used and highly recommend them!

Refrigerator repair
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Smartway Appliance Repair logoSmartway Appliance Repair

Ross is very professional and extremely knowledgeable. He explained everything he was doing, made recommendations and even followed up a few days later to make sure all is good. Great customer service!!

Paid $200–250Reasonable priceRefrigerator repair
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Mr. Appliance of Austin logoMr. Appliance of Austin

The technician made a careful, professional examination of the problem and made the necessary repairs. He was cordial and pleasant and prompt. I was pleased with the service and would recommend it to friends.

Refrigerator repair+ Punctuality+ Quality+ Professionalism
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
911 Service Today logo911 Service Today

Always so happy to see Blair come by as I know the job will get done! We have used Blair for dishwasher and refrigerator repairs and he is professional, helpful, and efficient.

Paid $200–250Reasonable priceRefrigerator/freezer repairRefrigerator repair
CynthiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
J&J Appliance Service logoJ&J Appliance Service

John the owner is fantastic!! So HONEST, competent, fair and informative. He has repaired every singe one of our appliances.We have been using him for years. He will honestly tell you to replace something if it's not cost effective.He is very reasonable! I cannot recommend him enough!

Paid $200–250Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
C&W Appliance Repair logoC&W Appliance Repair

Randy is professional, a quick worker, friendly and knows what needs to be done.

Paid $500+Reasonable priceRefrigerator repair+ Responsiveness+ Punctuality+ Professionalism

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of refrigerator repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Sensor Appliance Repair logoSensor Appliance RepairFrisco, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$240
2PRS Parts & Appliances logoPRS Parts & AppliancesHonolulu, HIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
3Honolulu Appliance Repair Company logoHonolulu Appliance Repair CompanyHonolulu, HIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$250
4Hoyt's Appliance Repair logoHoyt's Appliance RepairSummerville, SCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$250
5Appliance Experts Team logoAppliance Experts TeamHonolulu, HIA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$274
6Elemental Appliance Repair logoElemental Appliance RepairSummerville, SCA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$359
7Yellow Appliances Repair logoYellow Appliances RepairFrisco, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.98$262
8Smartway Appliance Repair logoSmartway Appliance RepairDenton, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$306
9Parris Appliance logoParris ApplianceSummerville, SCA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
10EDService Appliance Repair logoEDService Appliance RepairFrisco, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$211
11Got your 6 appliance repair logoGot your 6 appliance repairDenton, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$327
12Precision Appliance Repair logoPrecision Appliance RepairHonolulu, HIA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%85+12.9Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$123

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Refrigerator/freezer repair$196$321$53696%
Washing machine repair$132$243$36597%
Dishwasher repair$153$221$34099%
Dryer repair$146$240$33497%
Refrigerator repair$209$274$37996%
Washer/dryer repair$225$315$37798%
Stove, cooktop & oven repair$275$450$70599%
Oven repair$221$350$50697%
Microwave repair$209$247$29798%
Stove & cooktop repair$238$350$55590%
HVAC system repair$200$394$92898%
HVAC system maintenance$238$346$616100%

Refrigerator Repair Services at a glance

How the 37 refrigerator repair services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2568%
  • Grade B719%
  • Grade C411%
  • Grade D13%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1951%
  • 4.80–4.89★616%
  • 4.60–4.79★924%
  • Below 4.60★38%

What customers praise

Share of Google review highlights.

  • Quality2,05419%
  • Professionalism2,66425%
  • Responsiveness2,35222%
  • Punctuality2,26121%
  • Value1,51414%

Was the price fair?

All price verdicts left with reviews.

  • Great price54728%
  • Reasonable1,17060%
  • Overpriced704%
  • Not sure1598%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.