Experts Reviews · 2026 Ratings

The Best Refrigerator Repair Services

We graded 37 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$290typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 17,733 Google reviews of 37 top-rated refrigerator repair services nationwide. Updated November 2, 2026.

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Best refrigerator repair services for washing machine repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$243
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$132–$365
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%
Reviews of this jobNumber of Google reviews in this category tagged with the job.625
1Smartway Appliance Repair logoSmartway Appliance Repair★ 4.97 on this job64 jobs reviewedusually $350–400How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.97★Number of such jobs 25%64Overall Experts Score 20%97Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Sensor Appliance Repair logoSensor Appliance Repair★ 5.00 on this job37 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%5.00★Number of such jobs 25%37Overall Experts Score 20%100Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
3Action Appliance Repair logoAction Appliance Repair★ 4.94 on this job93 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.94★Number of such jobs 25%93Overall Experts Score 20%88Job match= 92Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
4911 Service Today logo911 Service Today★ 4.98 on this job56 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.98★Number of such jobs 25%56Overall Experts Score 20%87Job match= 92Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
5Got your 6 appliance repair logoGot your 6 appliance repair★ 4.91 on this job43 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.91★Number of such jobs 25%43Overall Experts Score 20%95Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
6Mr. Appliance of Austin logoMr. Appliance of Austin★ 4.91 on this job76 jobs reviewedusually $400–450How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.91★Number of such jobs 25%76Overall Experts Score 20%73Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
7J&J Appliance Service logoJ&J Appliance Service★ 4.89 on this job38 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%4.89★Number of such jobs 25%38Overall Experts Score 20%94Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
8Dynamic Appliances logoDynamic Appliances★ 5.00 on this job21 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%5.00★Number of such jobs 25%21Overall Experts Score 20%80Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

Job match = this company’s ★ on reviews Google tagged “Washing machine repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about washing machine repair

JadeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Smartway Appliance Repair logoSmartway Appliance Repair

Ross helped us with repairing our washer. He ordered the part we needed for a great price and promptly got our washer back working. We will definitely use Smartway again they helped us in the past also. Great service! Thanks, Ross.

Washing machine repair
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mr. Appliance of Austin logoMr. Appliance of Austin

Devane worked on my son’s washer & the following week serviced my washer. Very knowledgeable& informative of the issues for both Maytags. Took the time to explain to me some of the problems I’ve been having with operating the electronic buttons. Polite young man. Also, Brett serviced our Samsung icemaker. Both were…

Paid $400–450Reasonable priceWashing machine repair
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sensor Appliance Repair logoSensor Appliance Repair

Serhi came on a Sunday and gave me a quote to fix my washing machine. He had to order the part. It came in early and came the next day to repair it. He was very professional. I would highly recommend the company.

Paid $200–250Reasonable priceWashing machine repair
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
911 Service Today logo911 Service Today

Technicians Blair and Stan have been to my home a number of times for appliance repairs and they are always professional, personable, and able to get the job done in a timely manner. I would 100% recommend 911 Service Today for any of your appliance repair needs.

Great priceRefrigerator/freezer repairWashing machine repair
Courtney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Got your 6 appliance repair logoGot your 6 appliance repair

Jeremy was very knowledgeable and explained the issue with our washing machine without patronizing me. He showed me the old piece that was no longer working and got our washer back up and running in a jiffy. Would happily use Got Your 6 again!

Washing machine repair
Silvana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
J&J Appliance Service logoJ&J Appliance Service

John is very professional and efficient. He was able to pinpoint the issue quickly and provide excellent service. I have used J & J Appliance services in 2022, 2023 and today August 18 2026. And the service has always been excellent and very professional. We are very happy with the quality of his work and highly recommend him!

Paid $100–150Reasonable priceWashing machine repair+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of refrigerator repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Sensor Appliance Repair logoSensor Appliance RepairFrisco, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$240
2PRS Parts & Appliances logoPRS Parts & AppliancesHonolulu, HIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
3Honolulu Appliance Repair Company logoHonolulu Appliance Repair CompanyHonolulu, HIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$250
4Hoyt's Appliance Repair logoHoyt's Appliance RepairSummerville, SCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$250
5Appliance Experts Team logoAppliance Experts TeamHonolulu, HIA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$274
6Elemental Appliance Repair logoElemental Appliance RepairSummerville, SCA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$359
7Yellow Appliances Repair logoYellow Appliances RepairFrisco, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.98$262
8Smartway Appliance Repair logoSmartway Appliance RepairDenton, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$306
9Parris Appliance logoParris ApplianceSummerville, SCA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
10EDService Appliance Repair logoEDService Appliance RepairFrisco, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$211
11Got your 6 appliance repair logoGot your 6 appliance repairDenton, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$327
12Precision Appliance Repair logoPrecision Appliance RepairHonolulu, HIA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%85+12.9Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$123

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Refrigerator/freezer repair$196$321$53696%
Washing machine repair$132$243$36597%
Dishwasher repair$153$221$34099%
Dryer repair$146$240$33497%
Refrigerator repair$209$274$37996%
Washer/dryer repair$225$315$37798%
Stove, cooktop & oven repair$275$450$70599%
Oven repair$221$350$50697%
Microwave repair$209$247$29798%
Stove & cooktop repair$238$350$55590%
HVAC system repair$200$394$92898%
HVAC system maintenance$238$346$616100%

Refrigerator Repair Services at a glance

How the 37 refrigerator repair services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2568%
  • Grade B719%
  • Grade C411%
  • Grade D13%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1951%
  • 4.80–4.89★616%
  • 4.60–4.79★924%
  • Below 4.60★38%

What customers praise

Share of Google review highlights.

  • Quality2,05419%
  • Professionalism2,66425%
  • Responsiveness2,35222%
  • Punctuality2,26121%
  • Value1,51414%

Was the price fair?

All price verdicts left with reviews.

  • Great price54728%
  • Reasonable1,17060%
  • Overpriced704%
  • Not sure1598%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.