Experts Reviews · 2026 Ratings

The Best Refrigerator Repair Services in Texas

We graded 12 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$290typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 17,733 Google reviews of 37 top-rated refrigerator repair services nationwide; 12 of them in Texas. Updated November 2, 2026.

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Best refrigerator repair services in Texas for refrigerator repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$274
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$209–$379
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.445
1C&W Appliance Repair logoC&W Appliance Repair★ 4.99 on this job137 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.99★Number of such jobs 25%137Overall Experts Score 20%93Job match= 97Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2J&J Appliance Service logoJ&J Appliance Service★ 5.00 on this job25 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%5.00★Number of such jobs 25%25Overall Experts Score 20%94Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3Action Appliance Repair logoAction Appliance Repair★ 4.95 on this job55 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.95★Number of such jobs 25%55Overall Experts Score 20%88Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
4Mr. Appliance of Austin logoMr. Appliance of Austin★ 4.88 on this job74 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.88★Number of such jobs 25%74Overall Experts Score 20%73Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
5Smartway Appliance Repair logoSmartway Appliance Repair★ 4.88 on this job25 jobs reviewedusually $350–400How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.88★Number of such jobs 25%25Overall Experts Score 20%97Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
6Got your 6 appliance repair logoGot your 6 appliance repair★ 4.86 on this job7 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%4.86★Number of such jobs 25%7Overall Experts Score 20%95Job match= 74Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “Refrigerator repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about refrigerator repair

Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
C&W Appliance Repair logoC&W Appliance Repair

I have used the services of C&W Appliance Service for decades. Randy is my favorite serviceman there. He always has a smile, his shoes are left at the door, he works quickly and cleanly. They are the best appliance services company I have ever used and highly recommend them!

Refrigerator repair
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Smartway Appliance Repair logoSmartway Appliance Repair

Ross is very professional and extremely knowledgeable. He explained everything he was doing, made recommendations and even followed up a few days later to make sure all is good. Great customer service!!

Paid $200–250Reasonable priceRefrigerator repair
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Mr. Appliance of Austin logoMr. Appliance of Austin

The technician made a careful, professional examination of the problem and made the necessary repairs. He was cordial and pleasant and prompt. I was pleased with the service and would recommend it to friends.

Refrigerator repair+ Punctuality+ Quality+ Professionalism
CynthiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
J&J Appliance Service logoJ&J Appliance Service

John the owner is fantastic!! So HONEST, competent, fair and informative. He has repaired every singe one of our appliances.We have been using him for years. He will honestly tell you to replace something if it's not cost effective.He is very reasonable! I cannot recommend him enough!

Paid $200–250Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
C&W Appliance Repair logoC&W Appliance Repair

Randy is professional, a quick worker, friendly and knows what needs to be done.

Paid $500+Reasonable priceRefrigerator repair+ Responsiveness+ Punctuality+ Professionalism
ronald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
C&W Appliance Repair logoC&W Appliance Repair

Fast, knowledgeable, professional, on-time. Ed W repaired our refrigerator 10 years ago, replacing a leaking evaporator coil. This time he was back to find a bad condenser fan motor. He was in and out in 1 hour, diagnosing and replacing a faulty condenser fan. Highly recommended.

Paid $200–250Reasonable priceRefrigerator repair+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of refrigerator repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Sensor Appliance Repair logoSensor Appliance RepairFrisco, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$240
2Yellow Appliances Repair logoYellow Appliances RepairFrisco, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.98$262
3Smartway Appliance Repair logoSmartway Appliance RepairDenton, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$306
4EDService Appliance Repair logoEDService Appliance RepairFrisco, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$211
5Got your 6 appliance repair logoGot your 6 appliance repairDenton, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$327
6Sam’s Appliance Repair logoSam’s Appliance RepairFrisco, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$327
7J&J Appliance Service logoJ&J Appliance ServiceDenton, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.96$176
8Elite Appliances Repairs logoElite Appliances RepairsFrisco, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%85+6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$287
9C&W Appliance Repair logoC&W Appliance RepairDenton, TXA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$459
10Action Appliance Repair logoAction Appliance RepairDenton, TXA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90$300
11Tri-Point Refrigeration, Inc logoTri-Point Refrigeration, IncThorndale, TXB 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%81+22.9Replies to reviews 8%96+7.9Momentum penalty0−10Experts Score= 77Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––FA4.87—
12Mr. Appliance of Austin logoMr. Appliance of AustinThorndale, TXB 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAB4.73$437

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Refrigerator/freezer repair$196$321$53696%
Washing machine repair$132$243$36597%
Dishwasher repair$153$221$34099%
Dryer repair$146$240$33497%
Refrigerator repair$209$274$37996%
Washer/dryer repair$225$315$37798%
Stove, cooktop & oven repair$275$450$70599%
Oven repair$221$350$50697%
Microwave repair$209$247$29798%
Stove & cooktop repair$238$350$55590%
HVAC system repair$200$394$92898%
HVAC system maintenance$238$346$616100%

Refrigerator Repair Services in Texas at a glance

How the 12 refrigerator repair services we rated in Texas compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1083%
  • Grade B217%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1083%
  • 4.80–4.89★18%
  • 4.60–4.79★18%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality2,05419%
  • Professionalism2,66425%
  • Responsiveness2,35222%
  • Punctuality2,26121%
  • Value1,51414%

Was the price fair?

All price verdicts left with reviews.

  • Great price54728%
  • Reasonable1,17060%
  • Overpriced704%
  • Not sure1598%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.