The Best Rug Cleaning in Michigan
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 24,888 Google reviews of 50 top-rated rug cleaning nationwide; 10 of them in Michigan. Updated November 2, 2026.
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Best rug cleaning in Michigan for general carpet cleaning
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Bailtek Cleaning and RestorationHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%62Overall Experts Score 20%98Job match= 99Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.99
Spot On Carpet CareHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%37Overall Experts Score 20%89Job match= 93Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
Aero Carpet CleaningHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%85Job match= 86Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Rocketship Cleaning ServiceHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%86Job match= 81Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81Job match = this company’s ★ on reviews Google tagged “General carpet cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about general carpet cleaning
Aero Carpet CleaningWe called Aero Carpet Cleaning to clean all the carpets in our new home before we moved in. They were super easy to work with and get on their schedule, very professional, and on-time! Not to mention the carpets look like new, we are beyond happy with the clean and will absolutely be returning customers!
Rocketship Cleaning ServiceGreat price and great job. I'm and out quickly and with a job well done. Would definitely use again.
Bailtek Cleaning and RestorationStan & Blake did a great job cleaning our carpets. They were knowledgeable, friendly, and professional.
Spot On Carpet CareMike and his team were very friendly, professional and super helpful. Mike was extremely helpful, explained everything he’d be doing. Gave me tons of advice on how to care for my carpets and other flooring too. A really nice guy who cares for his customers’ satisfaction. Their work was absolutely perfect. Highly recommend!
Aero Carpet CleaningI used Aero for the first time today and we won't use anyone else! He arrived early and helped me move my last item out of the living room before beginning his work. My mom's house had a bunch of wear and/or pet stains on her newer carpet. Ryan got those out and it looks brand new again! He was kind, friendly, and…
Aero Carpet CleaningRyan did such a great job with cleaning our carpets in our elderly family's home, I highly recommend. He was in and out of here, 2 hours I believe. Outstanding work
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of rug cleaning).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Bailtek Cleaning and RestorationBattle Creek, MI | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $434 |
| 2 | Spot On Carpet CareBattle Creek, MI | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%83+21.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.91 | $274 |
| 3 | Rocketship Cleaning ServiceBattle Creek, MI | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAA– | 4.90 | — |
| 4 | Aero Carpet CleaningBattle Creek, MI | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty98−0.2Momentum penalty73−2.7Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAB– | 4.92 | $200 |
| 5 |  Sweeper DepotBattle Creek, MI | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%95+26.8Replies to reviews 8%22+1.8Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AD | 4.86 | — |
| 6 |  Roto-Rooter Plumbing & Drain CleaningBattle Creek, MI | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABABAA | 4.73 | $295 |
| 7 |  Hadaway Cleaning & RestorationBattle Creek, MI | B 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%52+3.7Craft & service penalty98−0.2Momentum penalty58−4.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAACC | 4.83 | — |
| 8 |  Ex-Amish CleaningBattle Creek, MI | B 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%57+13.8Value 14%99+14Replies to reviews 7%61+4.3Craft & service penalty46−5.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCAAB | 4.76 | $136 |
| 9 |  Heritage CleanersBattle Creek, MI | B 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%84+23.7Replies to reviews 8%23+1.9Experts Score= 69Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BA––AD | 4.56 | — |
| 10 |  Carpet Warehouse IncBattle Creek, MI | C 53How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%66+41.9Reliability 28%62+17.5Replies to reviews 8%22+1.8Momentum penalty17−8.3Experts Score= 53Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––FD | 4.72 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| General carpet cleaning | $126 | $183 | $277 | 99% |
| Carpet steam cleaning | $146 | $203 | $315 | 99% |
| Pet stain & odor removal | $131 | $176 | $360 | 100% |
| Upholstery cleaning | $164 | $227 | $297 | 98% |
| Area rug cleaning | $126 | $183 | $404 | 99% |
| HVAC duct & vent cleaning | $471 | $614 | $928 | 97% |
| Carpet cleaning | $119 | $196 | $271 | 100% |
| Plumbing services | $216 | $292 | $412 | 96% |
| Plumbing | $216 | $264 | $331 | 94% |
| Repair water fixtures | $227 | $278 | $366 | 96% |
| Flooring | $388 | $705 | $1.1k | 100% |
| Flood cleanup | $175 | $250 | $506 | 100% |
Rug Cleaning in Michigan at a glance
How the 10 rug cleaning we rated in Michigan compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A550%
- Grade B440%
- Grade C110%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up440%
- 4.80–4.89★220%
- 4.60–4.79★330%
- Below 4.60★110%
What customers praise
Share of Google review highlights.
- Quality5,74322%
- Professionalism6,13423%
- Responsiveness4,80618%
- Punctuality5,40620%
- Value4,61017%
Was the price fair?
All price verdicts left with reviews.
- Great price1,52339%
- Reasonable2,17456%
- Overpriced682%
- Not sure1003%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.