Experts Reviews · 2026 Ratings

The Best Rug Cleaning in Wentzville, MO

We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$227typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
99%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.90★average ratingPlain average of every Google star rating we collected for these companies.
1.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 23,266 Google reviews of 40 top-rated rug cleaning nationwide; 9 of them in Wentzville, MO. Updated October 28, 2026.

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Best rug cleaning in Wentzville for pet stain & odor removal

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$173
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$126–$366
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,185
1Precise Carpet Cleaning logoPrecise Carpet Cleaning★ 4.98 on this job65 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.98★Number of such jobs 25%65Overall Experts Score 20%99Job match= 91Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Stanley Steemer logoStanley Steemer★ 4.91 on this job360 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.91★Number of such jobs 25%360Overall Experts Score 20%83Job match= 90Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
3Dunbar Carpet Cleaning Company logoDunbar Carpet Cleaning Company★ 5.00 on this job9 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%99Job match= 81Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
4Complete Carpet Care logoComplete Carpet Care★ 5.00 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%98Job match= 81Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
5Oxi Fresh Carpet Cleaning logoOxi Fresh Carpet Cleaning★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%98Job match= 80Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
6Oxi Fresh Carpet Cleaning logoOxi Fresh Carpet Cleaning★ 4.90 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.90★Number of such jobs 25%10Overall Experts Score 20%85Job match= 74Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “Pet stain & odor removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about pet stain & odor removal

johnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Stanley Steemer logoStanley Steemer

Torion and Aiden did a great job. They arrived on time, explained what the job would involve, and the carpet looks perfect! We will definitely call them next time!

Great priceCarpet steam cleaningPet stain & odor removal
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Precise Carpet Cleaning logoPrecise Carpet Cleaning

I love this company, they are always on time, always nice and do a fantastic job cleaning my furniture and carpets.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Alex14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Complete Carpet Care logoComplete Carpet Care

These guys were great. Mike made it easy to book an appointment and Brad did a thorough and efficient job cleaning our carpets.

General carpet cleaningPet stain & odor removal
Pauline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dunbar Carpet Cleaning Company logoDunbar Carpet Cleaning Company

Super amazing, my carpets look great and smell refreshed after my dog had a few accidents on the stairs, i could not seem to get the odor out even with my own carpet cleaner i got off amazon. i was looking for good and reliable carpet cleaners and found this one first try, currently waiting for them to dry and couldn’t be happier :)

Customer photo from Pauline's review
Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Stanley Steemer logoStanley Steemer

Andrew was professional polite courteous and he took his time to make sure all of the pet spots were up I will ask for him next time thank you Andrew thank you Stanley Steemer

Paid $100–150Reasonable priceCarpet steam cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Stanley Steemer logoStanley Steemer

I seriously can not say enough good things about Jerrell! He was FABULOUS he left my carpets looking brand new, he cleaned up after himself. He worked super hard getting my carpets cleaned and I seriously can not thank him enough. I have 2 more rooms I will be having him come out again very soon!

Paid $100–150Great priceCarpet steam cleaningPet stain & odor removal

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of rug cleaning).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1SJB Industrial Supply logoSJB Industrial SupplyWentzville, MOA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2Precise Carpet Cleaning logoPrecise Carpet CleaningWentzville, MOA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$353
3Dunbar Carpet Cleaning Company logoDunbar Carpet Cleaning CompanyWentzville, MOA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$224
4Complete Carpet Care logoComplete Carpet CareWentzville, MOA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
5Oxi Fresh Carpet Cleaning logoOxi Fresh Carpet CleaningWentzville, MOA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$225
6Oxi Fresh Carpet Cleaning logoOxi Fresh Carpet CleaningWentzville, MOA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.84$123
7Stanley Steemer logoStanley SteemerWentzville, MOA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty75−2.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAA4.78$259
8Apple Cleaners logoApple CleanersWentzville, MOB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%71+20Replies to reviews 8%100+8.2Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB––AA4.79—
9Two Maids logoTwo MaidsWentzville, MOB 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%68+16.5Value 14%95+13.4Replies to reviews 7%34+2.4Craft & service penalty99−0.1Momentum penalty68−3.2Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAABD4.76$224

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$126$183$27799%
Carpet steam cleaning$146$203$30999%
Pet stain & odor removal$126$173$36699%
Upholstery cleaning$169$227$29798%
Area rug cleaning$126$183$40499%
HVAC duct & vent cleaning$477$705$1.1k96%
Carpet cleaning$119$196$271100%
Flooring$388$705$1.1k100%
Flood cleanup$175$250$506100%

Rug Cleaning in Wentzville, MO at a glance

How the 9 rug cleaning we rated in Wentzville, MO compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A778%
  • Grade B222%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up556%
  • 4.80–4.89★111%
  • 4.60–4.79★333%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,50722%
  • Professionalism5,89223%
  • Responsiveness4,59518%
  • Punctuality5,19020%
  • Value4,41217%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,38140%
  • Reasonable1,90856%
  • Overpriced501%
  • Not sure812%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.