Experts Reviews · 2026 Ratings

The Best Rug Cleaning in Ohio

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$259typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 63,234 Google reviews of 90 top-rated rug cleaning nationwide; 10 of them in Ohio. Updated November 11, 2026.

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Best rug cleaning in Ohio for general carpet cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$214
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$153–$334
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.11,488
1MCT Carpet Care logoMCT Carpet Care★ 5.00 on this job277 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%277Overall Experts Score 20%97Job match= 94Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Stanley Steemer logoStanley Steemer★ 4.92 on this job1129 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.92★Number of such jobs 25%1129Overall Experts Score 20%91Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Completely Clean logoCompletely Clean★ 4.97 on this job136 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.97★Number of such jobs 25%136Overall Experts Score 20%99Job match= 90Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
4Martin Carpet Cleaning Company logoMartin Carpet Cleaning Company★ 5.00 on this job45 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%45Overall Experts Score 20%96Job match= 87Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5A Plus Carpet Cleaning logoA Plus Carpet Cleaning★ 5.00 on this job35 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%35Overall Experts Score 20%99Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6King of Kings Carpet Cleaning logoKing of Kings Carpet Cleaning★ 4.95 on this job120 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.95★Number of such jobs 25%120Overall Experts Score 20%93Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
7Downey's Specialty Cleaning logoDowney's Specialty Cleaning★ 5.00 on this job24 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%97Job match= 84Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
8JS Steam-Works logoJS Steam-Works★ 5.00 on this job10 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%100Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “General carpet cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general carpet cleaning

Linda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 40 minutes ago★★★★★
Stanley Steemer logoStanley Steemer

Ronald was wonderful! He explained everything and was very careful with the cleaning of our area rugs. The cleaning was thorough. Thank you

Paid $100–150Reasonable priceGeneral carpet cleaningArea rug cleaning
Wes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★
JS Steam-Works logoJS Steam-Works

I highly recommend JS Steam-Works. Josh’s process is extremely detailed. The final result was amazing. 10 year old carpet now looks brand new. Josh is also very communicative and prompt. He showed up on time and walked me through his process for the cleaning before he got started. I’ve always loved supporting small…

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
DeniseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
MCT Carpet Care logoMCT Carpet Care

Our technician, Chris Altman, was efficient and did an excellent job. We had pet stains from a dog that was sick. I would use this company again.

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Sheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
King of Kings Carpet Cleaning logoKing of Kings Carpet Cleaning

Very professional and did a great job. This time I had 4 runners and 4 area rugs done. I have used them before and will continue to do so.

Paid $200–250Reasonable priceGeneral carpet cleaning+ Quality+ Professionalism
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Martin Carpet Cleaning Company logoMartin Carpet Cleaning Company

I had my carpet cleaned two days ago on Thursday and James did an outstanding job!!! He is timely and efficient and an absolute delight! I will recommend to friends and family :)

Paid $100–150Great priceGeneral carpet cleaning
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
JS Steam-Works logoJS Steam-Works

Josh was wonderful to work with!! He fit us in so carpets could be clean upon our move in! Professional, thorough, friendly!! Awesome service!

Customer photo from Nancy's reviewCustomer photo from Nancy's reviewCustomer photo from Nancy's review
Paid $400–450Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of rug cleaning).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1JS Steam-Works logoJS Steam-WorksColumbus, OHA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$203
2Completely Clean logoCompletely CleanColumbus, OHA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$274
3A Plus Carpet Cleaning logoA Plus Carpet CleaningColumbus, OHA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$173
4MCT Carpet Care logoMCT Carpet CareColumbus, OHA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$173
5Downey's Specialty Cleaning logoDowney's Specialty CleaningColumbus, OHA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$240
6Martin Carpet Cleaning Company logoMartin Carpet Cleaning CompanyColumbus, OHA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$233
7King of Kings Carpet Cleaning logoKing of Kings Carpet CleaningColumbus, OHA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.94$250
8Stanley Steemer logoStanley SteemerColumbus, OHA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.87$253
9K.A. Menendian Rug & Carpet Gallery logoK.A. Menendian Rug & Carpet GalleryColumbus, OHA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AB4.88—
10Dry Step Carpet Care and Duct Cleaning logoDry Step Carpet Care and Duct CleaningColumbus, OHA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.96$136

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$153$214$33498%
Carpet steam cleaning$158$227$34798%
Pet stain & odor removal$139$189$37399%
Upholstery cleaning$170$247$34097%
Area rug cleaning$163$280$47799%
HVAC duct & vent cleaning$471$705$1.1k97%
Carpet cleaning$139$221$31598%
Flooring$536$705$1.1k93%
Drapes & curtain cleaning$213$274$80988%
Standard cleaning$153$189$240100%
Plumbing services$216$292$41296%
Flood cleanup$146$221$342100%

Rug Cleaning in Ohio at a glance

How the 10 rug cleaning we rated in Ohio compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★220%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality16,10922%
  • Professionalism17,06623%
  • Responsiveness13,39818%
  • Punctuality15,00920%
  • Value12,26617%

Was the price fair?

All price verdicts left with reviews.

  • Great price3,10335%
  • Reasonable5,32360%
  • Overpriced2072%
  • Not sure2853%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.