Experts Reviews · 2026 Ratings

The Best Rug Cleaning in Ohio

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$259typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 63,234 Google reviews of 90 top-rated rug cleaning nationwide; 10 of them in Ohio. Updated November 11, 2026.

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Best rug cleaning in Ohio for water damage-related cleanup & repair

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1Stanley Steemer logoStanley Steemer★ 4.86 on this job21 jobs reviewedusually $300–350How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%4.86★Number of such jobs 25%21Overall Experts Score 20%91Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Completely Clean logoCompletely Clean★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%99Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Water damage-related cleanup & repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water damage-related cleanup & repair

BruceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Stanley Steemer logoStanley Steemer

Kenyatta was very thorough and careful! I’d ask for him again. Above and beyond service.

Paid $150–200Reasonable priceCarpet steam cleaningWater damage-related cleanup & repair
Jessy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Completely Clean logoCompletely Clean

I am so grateful for Completely Clean. My garage and basement flooded after a recent heavy rainstorm. Rick and his team came out the same day I called. They ripped up the carpet and sucked up the water. Then the next day they cleaned, disinfected, and added an antimicrobial. Then they set up the drying machines. The…

Flood restorationWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Danial9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Stanley Steemer logoStanley Steemer

Arjan and Kitt did an awesome job taking care of our Admin area at The Wyler Collection. The carpet tiles have had been installed since 2011 and had been exposed to a good amount of leaks and other spills. These 2 guys quickly took care of us with no downtime to our staff. I’ll definitely look to have them back…

Paid $200–250Great priceWater damage-related cleanup & repairCarpet cleaning
Leah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Stanley Steemer logoStanley Steemer

I had a great experience with Stanley Steemer. We had Stanley Steemer come out after a sewer and plumbing issue, and they did an excellent job. The team was incredibly efficient and got the job done quickly without sacrificing quality. They also got the stain out of our bottom step! (photo 2) They were honest…

Paid $300–350Great priceCarpet steam cleaningWater damage-related cleanup & repair
Grace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Stanley Steemer logoStanley Steemer

I’ve had Shawn from Stanley Steemer out twice now, and both times he’s done an incredible job. This time, he tackled a few puppy accidents from my Tibetan Mastiff and managed to get everything — stains, odor, and all the shedding — completely taken care of. The carpets look amazing, and the whole house smells so…

Great priceCarpet steam cleaningWater damage-related cleanup & repairCarpet cleaning
Alia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Stanley Steemer logoStanley Steemer

Jordan is great. Very professional and friendly! I recommend him as your cleaning technician!!!! Thanks Jordan!!!!!

Upholstery cleaningWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of rug cleaning).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1JS Steam-Works logoJS Steam-WorksColumbus, OHA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$203
2Completely Clean logoCompletely CleanColumbus, OHA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$274
3A Plus Carpet Cleaning logoA Plus Carpet CleaningColumbus, OHA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$173
4MCT Carpet Care logoMCT Carpet CareColumbus, OHA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$173
5Downey's Specialty Cleaning logoDowney's Specialty CleaningColumbus, OHA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$240
6Martin Carpet Cleaning Company logoMartin Carpet Cleaning CompanyColumbus, OHA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$233
7King of Kings Carpet Cleaning logoKing of Kings Carpet CleaningColumbus, OHA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.94$250
8Stanley Steemer logoStanley SteemerColumbus, OHA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.87$253
9K.A. Menendian Rug & Carpet Gallery logoK.A. Menendian Rug & Carpet GalleryColumbus, OHA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AB4.88—
10Dry Step Carpet Care and Duct Cleaning logoDry Step Carpet Care and Duct CleaningColumbus, OHA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.96$136

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$153$214$33498%
Carpet steam cleaning$158$227$34798%
Pet stain & odor removal$139$189$37399%
Upholstery cleaning$170$247$34097%
Area rug cleaning$163$280$47799%
HVAC duct & vent cleaning$471$705$1.1k97%
Carpet cleaning$139$221$31598%
Flooring$536$705$1.1k93%
Drapes & curtain cleaning$213$274$80988%
Standard cleaning$153$189$240100%
Plumbing services$216$292$41296%
Flood cleanup$146$221$342100%

Rug Cleaning in Ohio at a glance

How the 10 rug cleaning we rated in Ohio compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★220%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality16,10922%
  • Professionalism17,06623%
  • Responsiveness13,39818%
  • Punctuality15,00920%
  • Value12,26617%

Was the price fair?

All price verdicts left with reviews.

  • Great price3,10335%
  • Reasonable5,32360%
  • Overpriced2072%
  • Not sure2853%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.