Experts Reviews · 2026 Ratings

The Best Septic Tank Services

We graded 66 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$429typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 26,152 Google reviews of 66 top-rated septic tank services nationwide. Updated October 28, 2026.

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Best septic tank services for outdoor plumbing system repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$506
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$321–$1.0k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.555
1EK Coggin Plumbing logoEK Coggin Plumbing★ 4.99 on this job82 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%4.99★Number of such jobs 25%82Overall Experts Score 20%95Job match= 95Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Barker and Sons Plumbing & Rooter logoBarker and Sons Plumbing & Rooter★ 4.94 on this job126 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%4.94★Number of such jobs 25%126Overall Experts Score 20%84Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3United Sewer and Septic logoUnited Sewer and Septic★ 5.00 on this job43 jobs reviewedusually $400–600How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%43Overall Experts Score 20%91Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Drain Mechanics Plumbing & Septic logoDrain Mechanics Plumbing & Septic★ 5.00 on this job32 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%32Overall Experts Score 20%87Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
5LEGACY PLUMBING & HEATING logoLEGACY PLUMBING & HEATING★ 5.00 on this job21 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%21Overall Experts Score 20%93Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
6Pristine Plumbing Inc logoPristine Plumbing Inc★ 5.00 on this job27 jobs reviewedusually $600–700How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%27Overall Experts Score 20%80Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
7Busy Bee Septic and Excavating LLC logoBusy Bee Septic and Excavating LLC★ 5.00 on this job15 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%92Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
8Mr. Rooter Plumbing of Orange County logoMr. Rooter Plumbing of Orange County★ 5.00 on this job13 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%90Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

Job match = this company’s ★ on reviews Google tagged “Outdoor plumbing system repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about outdoor plumbing system repair

Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
EK Coggin Plumbing logoEK Coggin Plumbing

Showed up within 24 hours of my call. Top notch workmanship. Completed the job as promised at the quoted price. Couldn’t have been more pleased. Andre is an exemplary employee. Took the time to answer my questions. Always helpful and cheerful. And a real craftsman.

Paid $1,200–1,400Reasonable priceOutdoor plumbing system repairFaucet installation
Fernando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Barker and Sons Plumbing & Rooter logoBarker and Sons Plumbing & Rooter

Very happy with their services. Guys very professionals, Tanner explained what was wrong he gave us a few options and started the work same day Jesse and Julio were awesome. After job was done they cleaned up the area very well. Very satisfied

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Abigail6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Drain Mechanics Plumbing & Septic logoDrain Mechanics Plumbing & Septic

Alan and Dammion were absolutely fantastic. They were able to diagnose my problem, give me options, and fix the issue in under 45 minutes. They were incredibly personable, funny, and kind, and I am SO grateful that they were able to help. They also made sure to test that everything worked appropriately twice before…

Paid $200–400Reasonable priceOutdoor plumbing system repair
justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mr. Rooter Plumbing of Orange County logoMr. Rooter Plumbing of Orange Cou…

John and his team demonstrated outstanding customer service and took pride in their quality of work. We had pipes flushed, chain knocked, recorded, sleeved, epoxied, and replaced. They had to tunnel under the house and cut into concrete and walls. The end product was a new plumbing system and a new toilet. The…

Customer photo from justin's reviewCustomer photo from justin's review
Paid $2,000+Reasonable priceToilet repairDrain cleaningPlumbing leak detection
One4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
United Sewer and Septic logoUnited Sewer and Septic

Amazing and super kind! Offered to help with anything he could and also gave me a helping hand on the steps! Your dice are lucky if you roll Tom!

Paid $200–400Great priceOutdoor plumbing system repair
BennettLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
EK Coggin Plumbing logoEK Coggin Plumbing

Big thanks to Kyle for handling our water meter pipe leak so professionally! He was super knowledgeable and courteous, kept us in the loop, and fixed the problem promptly.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of septic tank services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1American Sanitation Inc logoAmerican Sanitation IncRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2Avalon Services logoAvalon ServicesRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$763
3El Sobrante Sewer Repair logoEl Sobrante Sewer RepairRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.1k
4Target Plumbers logoTarget PlumbersGarden Grove, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––5.00—
5R&S Septic LLC logoR&S Septic LLCRockledge, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$283
6Pauleys Plumbing logoPauleys PlumbingSalem, VAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$449
7The Septic Detective logoThe Septic DetectiveMiddletown, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$693
8Lifesaver Plumbing And Rooter logoLifesaver Plumbing And RooterRichmond, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$959
9General Rooter of Southern MN - Sewer & Drain Cleaning logoGeneral Rooter of Southern MN - Sewer & Drain CleaningMankato, MNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—
10DrainLab Services logoDrainLab ServicesMankato, MNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$529
11Veteran Pumping and Septic LLC logoVeteran Pumping and Septic LLCOroville, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%99+15.1Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$602
12Fanti Sewer & Drains logoFanti Sewer & DrainsGarden Grove, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%88+13.4Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$205$322$47897%
Plumbing pipe repair$305$466$1.1k96%
Toilet repair$209$340$60796%
Plumbing leak detection$54$209$49595%
Water heater installation$1.2k$1.9k$2.4k98%
Plumbing leak repair$248$414$1.2k96%
Faucet repair$271$399$65996%
Sewer cleaning$248$366$52998%
Faucet installation$292$486$78693%
Outdoor plumbing system repair$321$506$1.0k98%
Sewer repair$383$1.2k$2.1k98%
Shower repair$148$317$46999%

Septic Tank Services at a glance

How the 66 septic tank services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4974%
  • Grade B1015%
  • Grade C69%
  • Grade D12%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3350%
  • 4.80–4.89★1421%
  • 4.60–4.79★1421%
  • Below 4.60★58%

What customers praise

Share of Google review highlights.

  • Quality5,05421%
  • Professionalism5,91724%
  • Responsiveness5,32922%
  • Punctuality4,79319%
  • Value3,55514%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,22928%
  • Reasonable2,62560%
  • Overpriced1604%
  • Not sure3338%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.