Experts Reviews · 2026 Ratings

The Best Septic Tank Services

We graded 66 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$429typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 26,152 Google reviews of 66 top-rated septic tank services nationwide. Updated October 29, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best septic tank services for sump pump installation

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$952
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$651–$1.7k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
Reviews of this jobNumber of Google reviews in this category tagged with the job.95
1LEGACY PLUMBING & HEATING logoLEGACY PLUMBING & HEATING★ 4.98 on this job42 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%4.98★Number of such jobs 25%42Overall Experts Score 20%93Job match= 95Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Skooters Plumbing & Drain Cleaning logoSkooters Plumbing & Drain Cleaning★ 5.00 on this job10 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%81Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
3NorthStar Plumbing & Drain Cleaning logoNorthStar Plumbing & Drain Cleaning★ 4.93 on this job15 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%4.93★Number of such jobs 25%15Overall Experts Score 20%83Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
4Lifesaver Plumbing And Rooter logoLifesaver Plumbing And Rooter★ 5.00 on this job3 jobs reviewedusually $500–600How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%97Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
5SteelPoint Plumbing logoSteelPoint Plumbing★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%90Job match= 75Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75
6Precision Plumbing, Heating, Cooling & Dirtworks logoPrecision Plumbing, Heating, Cooling & Dirtworks★ 5.00 on this job4 jobs reviewedusually $1–200How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%76Job match= 74Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74
7Jeff's Plumbing & Drain Cleaning Inc. logoJeff's Plumbing & Drain Cleaning Inc.★ 5.00 on this job4 jobs reviewedusually $1,000–1,200How Job match is calculatedBuilt only from reviews Google tagged “Sump pump installation”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%58Job match= 70Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.70

Job match = this company’s ★ on reviews Google tagged “Sump pump installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about sump pump installation

Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jeff's Plumbing & Drain Cleaning Inc. logoJeff's Plumbing & Drain Cleaning …

Once again, I can rely on Jeff's Plumbing. I've utilized their excellent, professional service for 3 properties this last year and everytime they have been very responsive, completed the requested service very well, and communicated well with me on the process. This last visit was from Cody completing a sump pump…

Paid $1,000–1,200Reasonable priceSump pump installationService not listed
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
LEGACY PLUMBING & HEATING logoLEGACY PLUMBING & HEATING

Had an issue with our sump pump in the early morning. Called Legacy and they fit us in same day to get the pump replaced. Called at 8am and the pump was installed before noon. Awesome service!

Paid $2,000+Reasonable priceSump pump installation
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Precision Plumbing, Heating, Cooling & Dirtworks logoPrecision Plumbing, Heating, Cool…

Jake was very professional and courteous. We were very happy with the work done from the time I made the appointment to when it was completed. Top notch!

Paid $400–500Reasonable priceSump pump installation
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
NorthStar Plumbing & Drain Cleaning logoNorthStar Plumbing & Drain Cleani…

I have used Northstar Plumbing for my own personal home as well as for my rental properties. They are prompt, efficient, and worth the price they charge. I highly recommend Northstar Plumbing!

Paid $1,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Lifesaver Plumbing And Rooter logoLifesaver Plumbing And Rooter

Working with George was great! He was prompt, knew what he was doing, and gave good advice. We'll be using him again for our plumbing needs in the future.

Paid $500–600Reasonable priceFaucet repairSump pump installation
ToniaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
LEGACY PLUMBING & HEATING logoLEGACY PLUMBING & HEATING

Legacy Plumbing & Heating never disappoints! When my sump pump stopped working, Josh Seaburg told me he would be at my house within 20 minutes, and he arrived right on time. He took the time to explain all of my options thoroughly, which gave me confidence that I was making the right decision for my home. Josh was…

Reasonable priceSump pump installation

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of septic tank services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1American Sanitation Inc logoAmerican Sanitation IncRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2Avalon Services logoAvalon ServicesRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$763
3El Sobrante Sewer Repair logoEl Sobrante Sewer RepairRichmond, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.1k
4Target Plumbers logoTarget PlumbersGarden Grove, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––5.00—
5R&S Septic LLC logoR&S Septic LLCRockledge, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$283
6Pauleys Plumbing logoPauleys PlumbingSalem, VAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$449
7The Septic Detective logoThe Septic DetectiveMiddletown, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$693
8Lifesaver Plumbing And Rooter logoLifesaver Plumbing And RooterRichmond, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$959
9General Rooter of Southern MN - Sewer & Drain Cleaning logoGeneral Rooter of Southern MN - Sewer & Drain CleaningMankato, MNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—
10DrainLab Services logoDrainLab ServicesMankato, MNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$529
11Veteran Pumping and Septic LLC logoVeteran Pumping and Septic LLCOroville, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%99+15.1Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$602
12Fanti Sewer & Drains logoFanti Sewer & DrainsGarden Grove, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%88+13.4Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$205$322$47897%
Plumbing pipe repair$305$466$1.1k96%
Toilet repair$209$340$60796%
Plumbing leak detection$54$209$49595%
Water heater installation$1.2k$1.9k$2.4k98%
Plumbing leak repair$248$414$1.2k96%
Faucet repair$271$399$65996%
Sewer cleaning$248$366$52998%
Faucet installation$292$486$78693%
Outdoor plumbing system repair$321$506$1.0k98%
Sewer repair$383$1.2k$2.1k98%
Shower repair$148$317$46999%

Septic Tank Services at a glance

How the 66 septic tank services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4974%
  • Grade B1015%
  • Grade C69%
  • Grade D12%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3350%
  • 4.80–4.89★1421%
  • 4.60–4.79★1421%
  • Below 4.60★58%

What customers praise

Share of Google review highlights.

  • Quality5,05421%
  • Professionalism5,91724%
  • Responsiveness5,32922%
  • Punctuality4,79319%
  • Value3,55514%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,22928%
  • Reasonable2,62560%
  • Overpriced1604%
  • Not sure3338%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.