The Best Septic Tank Services in New York
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 26,152 Google reviews of 66 top-rated septic tank services nationwide; 10 of them in New York. Updated October 29, 2026.
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Best septic tank services in New York for sewer repair
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United Sewer and SepticHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%18Overall Experts Score 20%91Job match= 95Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
Busy Bee Septic and Excavating LLCHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%92Job match= 95Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
E. Cooper & Son Septic ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%72Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
Dawes Septic and RepairHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%80Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
A Plus Sewer Service Inc.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%84Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76Job match = this company’s ★ on reviews Google tagged “Sewer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about sewer repair
E. Cooper & Son Septic ServiceThese guys are great! Pumped the tank and leveled the D-box for me, extending the life of the system. Very reasonably priced. And really appreciated the care they took in saving the sod and replacing it, so in the end, very little disturbance to the yard - happy wife. Thanks, guys!
Busy Bee Septic and Excavating LLCCame on time. Kenny and Jorge did a great job explaining the whole pumping out process and hydro cleaning of my tank and pipes. They fixed my problem and cleaned up when done. Good guys. Would highly recommend Busy Bee for any of your septic issues.
United Sewer and SepticUnited Sewer is my go to for all my septic and sewer needs. They're courteous and on time. Thank you!
A Plus Sewer Service Inc.My septic was backing up into my basement. I called @ 6am, Trevor was at my house before 9 am.. Trevor was polite, friendly and very professional. He went above and beyond to fix the problem and explain it to me.. Would definitely recommend.
E. Cooper & Son Septic ServiceFantastic service. Arrived when he said he would. Finished the job same day. Charged $8000 less than the guy who told this single older woman my entire waste water line needed to be replaced (it did not). After digging up my garden and pavers on my walkway, the garden/mulch looks untouched. He even did a great job…
E. Cooper & Son Septic ServiceAmazing service - came home from work last night to gurgling and clogged drain lines (never a good feeling when you have small kids at home). Friend recommended Cooper, so I left a voicemail and sent an email with more details and my address. Got a call back the next AM and truck came by a couple hours later for a…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of septic tank services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  The Septic DetectiveMiddletown, NY | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $693 |
| 2 |  Enviro-CleanMiddletown, NY | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.97 | — |
| 3 | Busy Bee Septic and Excavating LLCMiddletown, NY | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $748 |
| 4 | United Sewer and SepticMiddletown, NY | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $432 |
| 5 |  Wind River Environmental of Beacon, NYMiddletown, NY | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%74+5.2Momentum penalty72−2.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAABB | 4.96 | $512 |
| 6 |  Pete the PlumberMiddletown, NY | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%64+9.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 4.94 | $432 |
| 7 | A Plus Sewer Service Inc.Middletown, NY | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%99+14Replies to reviews 7%20+1.4Craft & service penalty83−1.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAD | 4.78 | — |
| 8 |  DTH Septic ServiceMiddletown, NY | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAC | 4.82 | $542 |
| 9 | Dawes Septic and RepairMiddletown, NY | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty56−4.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AACAAA | 4.72 | $595 |
| 10 | E. Cooper & Son Septic ServiceMiddletown, NY | B 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty70−3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBBAAD | 4.71 | $1.7k |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $205 | $322 | $478 | 97% |
| Plumbing pipe repair | $305 | $466 | $1.1k | 96% |
| Toilet repair | $209 | $340 | $607 | 96% |
| Plumbing leak detection | $54 | $209 | $495 | 95% |
| Water heater installation | $1.2k | $1.9k | $2.4k | 98% |
| Plumbing leak repair | $248 | $414 | $1.2k | 96% |
| Faucet repair | $271 | $399 | $659 | 96% |
| Sewer cleaning | $248 | $366 | $529 | 98% |
| Faucet installation | $292 | $486 | $786 | 93% |
| Outdoor plumbing system repair | $321 | $506 | $1.0k | 98% |
| Sewer repair | $383 | $1.2k | $2.1k | 98% |
| Shower repair | $148 | $317 | $469 | 99% |
Septic Tank Services in New York at a glance
How the 10 septic tank services we rated in New York compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A990%
- Grade B110%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up550%
- 4.80–4.89★220%
- 4.60–4.79★330%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality5,05421%
- Professionalism5,91724%
- Responsiveness5,32922%
- Punctuality4,79319%
- Value3,55514%
Was the price fair?
All price verdicts left with reviews.
- Great price1,22928%
- Reasonable2,62560%
- Overpriced1604%
- Not sure3338%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.