Experts Reviews · 2026 Ratings

The Best Septic Tank Services in Middletown, NY

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$429typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 26,152 Google reviews of 66 top-rated septic tank services nationwide; 10 of them in Middletown, NY. Updated October 29, 2026.

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Best septic tank services in Middletown for drain cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$322
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$205–$478
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,162
1Wind River Environmental of Beacon, NY logoWind River Environmental of Beacon, NY★ 5.00 on this job41 jobs reviewedusually $500–600How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%41Overall Experts Score 20%91Job match= 97Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2Busy Bee Septic and Excavating LLC logoBusy Bee Septic and Excavating LLC★ 4.95 on this job22 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.95★Number of such jobs 25%22Overall Experts Score 20%92Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
3A Plus Sewer Service Inc. logoA Plus Sewer Service Inc.★ 5.00 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%84Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
4United Sewer and Septic logoUnited Sewer and Septic★ 4.87 on this job15 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.87★Number of such jobs 25%15Overall Experts Score 20%91Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
5Enviro-Clean logoEnviro-Clean★ 5.00 on this job4 jobs reviewedusually $500–600How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%96Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
6Dawes Septic and Repair logoDawes Septic and Repair★ 5.00 on this job6 jobs reviewedusually $400–500How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%80Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
7DTH Septic Service logoDTH Septic Service★ 5.00 on this job5 jobs reviewedusually $400–600How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%83Job match= 77Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
8E. Cooper & Son Septic Service logoE. Cooper & Son Septic Service★ 4.43 on this job7 jobs reviewedusually $400–600How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.43★Number of such jobs 25%7Overall Experts Score 20%72Job match= 57Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.57

Job match = this company’s ★ on reviews Google tagged “Drain cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about drain cleaning

JonathanLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
DTH Septic Service logoDTH Septic Service

We have been using DTH Septic Service for several years now. They are a honest, reliable, and very professional local company. Their pricing is reasonable, upfront, and transparent. We have used them for septic cleaning, maintenance, and emergency services as well and have had good experiences every time. I highly recommend them.

Paid $400–600Reasonable priceDrain cleaning
NickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
E. Cooper & Son Septic Service logoE. Cooper & Son Septic Service

Called with problems at 8, they were here by noon fixing everything. Lucky to have such a great company so close to Pine Bush!

Paid $400–600Reasonable priceDrain cleaningService not listed
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Wind River Environmental of Beacon, NY logoWind River Environmental of Beaco…

Brian Avila was amazing. Smiling and friendly. Informative and punctual. Highly recommend this company to anyone.

Paid $500–600Reasonable priceDrain cleaning
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Dawes Septic and Repair logoDawes Septic and Repair

Trouble on Saturday afternoon. Was texting with Becky within an hour. Gave me stop gap measure to get us flowing. Which I couldn't do Saturday. Followed up with me Sunday to talked me through fix. I've been in customer service business for 40 yrs. Becky's custom service was above and beyond anything I expected. Thank you very much!!!

Not sureDrain cleaning
Rapozo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Enviro-Clean logoEnviro-Clean

Great Service!! Had a septic issue during the evening and they picked up immediately & scheduled to come the next morning. Arrived during stated time window, even though there was an active snow storm/ice rain falling, and called to confirm their arrival 30min before. An absolute gentleman. Will be using these guys…

Paid $500–600Reasonable priceDrain cleaning
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Busy Bee Septic and Excavating LLC logoBusy Bee Septic and Excavating LLC

Came on time. Kenny and Jorge did a great job explaining the whole pumping out process and hydro cleaning of my tank and pipes. They fixed my problem and cleaned up when done. Good guys. Would highly recommend Busy Bee for any of your septic issues.

Drain cleaningSewer repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of septic tank services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1The Septic Detective logoThe Septic DetectiveMiddletown, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$693
2Enviro-Clean logoEnviro-CleanMiddletown, NYA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—
3Busy Bee Septic and Excavating LLC logoBusy Bee Septic and Excavating LLCMiddletown, NYA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$748
4United Sewer and Septic logoUnited Sewer and SepticMiddletown, NYA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$432
5Wind River Environmental of Beacon, NY logoWind River Environmental of Beacon, NYMiddletown, NYA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%74+5.2Momentum penalty72−2.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAABB4.96$512
6Pete the Plumber logoPete the PlumberMiddletown, NYA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%64+9.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BA–4.94$432
7A Plus Sewer Service Inc. logoA Plus Sewer Service Inc.Middletown, NYA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%99+14Replies to reviews 7%20+1.4Craft & service penalty83−1.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.78—
8DTH Septic Service logoDTH Septic ServiceMiddletown, NYA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAC4.82$542
9Dawes Septic and Repair logoDawes Septic and RepairMiddletown, NYA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty56−4.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AACAAA4.72$595
10E. Cooper & Son Septic Service logoE. Cooper & Son Septic ServiceMiddletown, NYB 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty70−3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBBAAD4.71$1.7k

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$205$322$47897%
Plumbing pipe repair$305$466$1.1k96%
Toilet repair$209$340$60796%
Plumbing leak detection$54$209$49595%
Water heater installation$1.2k$1.9k$2.4k98%
Plumbing leak repair$248$414$1.2k96%
Faucet repair$271$399$65996%
Sewer cleaning$248$366$52998%
Faucet installation$292$486$78693%
Outdoor plumbing system repair$321$506$1.0k98%
Sewer repair$383$1.2k$2.1k98%
Shower repair$148$317$46999%

Septic Tank Services in Middletown, NY at a glance

How the 10 septic tank services we rated in Middletown, NY compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up550%
  • 4.80–4.89★220%
  • 4.60–4.79★330%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,05421%
  • Professionalism5,91724%
  • Responsiveness5,32922%
  • Punctuality4,79319%
  • Value3,55514%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,22928%
  • Reasonable2,62560%
  • Overpriced1604%
  • Not sure3338%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.