The Best Sewing Services
We graded 14 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 3,626 Google reviews of 14 top-rated sewing services nationwide. Updated October 29, 2026.
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Best sewing services for general repairs
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CTS Custom Tailoring ServicesHow Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%78Job match= 84Stars are pulled toward the category average (4.69★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84Job match = this company’s ★ on reviews Google tagged “General repairs” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about general repairs
CTS Custom Tailoring ServicesI had suede patches put on the elbows of a sweater that had worn through. Amazing job! Such a warm and welcoming atmosphere too! ☺️
CTS Custom Tailoring ServicesMary and CTS are the best! She did a fantastic job on my wedding dress alterations, and always does such a thorough job on all of my clothing needs. Whether it’s a jacket zipper replacement, or leggings my dog chew through, or a dress length change, she’s done it all. So lucky to have her closeby and I’d recommend her to anyone. 10/10!
CTS Custom Tailoring ServicesI have worked with CTS for years. Each an every experience has been terrific. The alternations are always precise and done on time. As a returning customer I love that the team remembers how I like things to fit. I highly recommend CTS. You won’t be disappointed.
CTS Custom Tailoring ServicesI found this place on google and was looking for a place to repair a zipper that broke on my dress. After calling several places no one had time to do a rush job as I needed the dress back in a day. This place took my dress without hesitation and did an amazing job. I can’t even tell the zipper was replaced! Very friendly and quality service!
CTS Custom Tailoring ServicesI originally found Custom Tailoring Services while looking to get decorative patches sewn onto jackets. The service has been first rate and all alterations have been performed to a high degree of quality. No complaints or come backs for work needing touch up! Highly recommend for all clothing mending or altering needs.
CTS Custom Tailoring ServicesI could not be more pleased with Custom Tailoring Services. The owner did alterations for my daughter and me as we prepared for her wedding day. Everything was done extremely well and with great care. It was a pleasure to support small business in the Milwaukee area. We will definitely use Custom Tailoring Services again!
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sewing services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Handmade By JackiePewaukee, WI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 2 |  TLC QuiltingElkhorn, WI | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%90+27.7Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 4.98 | — |
| 3 |  New Look TailoringPewaukee, WI | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%86+22.4Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.93 | — |
| 4 |  Pewaukee CleanersPewaukee, WI | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%88+24.8Replies to reviews 8%38+3.1Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AD | 4.88 | — |
| 5 |  David's BridalPewaukee, WI | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%74+20.9Replies to reviews 8%93+7.7Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––AA | 4.68 | — |
| 6 | CTS Custom Tailoring ServicesPewaukee, WI | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%94+13.3Replies to reviews 7%16+1.1Craft & service penalty81−1.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAF | 4.74 | — |
| 7 |  J. Robert's Menswear of JanesvilleElkhorn, WI | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%69+19.5Replies to reviews 8%66+5.4Momentum penalty70−3Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––BB | 4.80 | — |
| 8 |  Ace CleanersPewaukee, WI | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%69+19.5Replies to reviews 8%38+3.1Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB––AD | 4.80 | — |
| 9 |  Joy CleanersPewaukee, WI | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%64+18.1Replies to reviews 8%32+2.6Craft & service penalty99−0.1Experts Score= 68Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBA–AD | 4.75 | — |
| 10 |  Alterations UnlimitedPewaukee, WI | B 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%34+8.2Value 14%83+11.7Replies to reviews 7%70+4.9Craft & service penalty99−0.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BDAAAB | 4.67 | — |
| 11 |  J. Robert's MenswearElkhorn, WI | C 59How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%66+41.9Reliability 28%49+13.8Replies to reviews 8%60+4.9Momentum penalty85−1.5Experts Score= 59Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC––AB | 4.73 | — |
| 12 |  Clothing Outreach CenterElkhorn, WI | C 57How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%50+14.1Replies to reviews 8%53+4.4Experts Score= 57Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC––AC | 4.67 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Sewing Services at a glance
How the 14 sewing services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A429%
- Grade B643%
- Grade C214%
- Grade D214%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up321%
- 4.80–4.89★321%
- 4.60–4.79★643%
- Below 4.60★214%
What customers praise
Share of Google review highlights.
- Quality6427%
- Professionalism6628%
- Responsiveness5825%
- Punctuality00%
- Value4720%
Was the price fair?
All price verdicts left with reviews.
Not enough data yet.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.