Experts Reviews · 2026 Ratings

The Best Steam Cleaning Services

We graded 51 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$297typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.92★average ratingPlain average of every Google star rating we collected for these companies.
1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 42,119 Google reviews of 51 top-rated steam cleaning services nationwide. Updated October 28, 2026.

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Best steam cleaning services for area rug cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$227
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$164–$359
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,448
1Alpine Specialty Services logoAlpine Specialty Services★ 4.97 on this job234 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.97★Number of such jobs 25%234Overall Experts Score 20%90Job match= 95Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Lock Pro Cleaning Services logoLock Pro Cleaning Services★ 4.99 on this job142 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.99★Number of such jobs 25%142Overall Experts Score 20%99Job match= 95Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
3SN Cleaning - Carpet & Upholstery Cleaning logoSN Cleaning - Carpet & Upholstery Cleaning★ 4.99 on this job141 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.99★Number of such jobs 25%141Overall Experts Score 20%97Job match= 95Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
4Coconut Cleaning Co. logoCoconut Cleaning Co.★ 4.97 on this job134 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.97★Number of such jobs 25%134Overall Experts Score 20%99Job match= 94Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
5SN Cleaning Inc - carpet & upholstery cleaning logoSN Cleaning Inc - carpet & upholstery cleaning★ 5.00 on this job87 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%87Overall Experts Score 20%99Job match= 94Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
6Peace Frog Specialty Cleaning logoPeace Frog Specialty Cleaning★ 4.96 on this job201 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%4.96★Number of such jobs 25%201Overall Experts Score 20%92Job match= 93Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
7Exquisite Carpet Cleaning logoExquisite Carpet Cleaning★ 5.00 on this job83 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%83Overall Experts Score 20%96Job match= 93Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
8Nature's Way Carpet Cleaning logoNature's Way Carpet Cleaning★ 5.00 on this job75 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%75Overall Experts Score 20%99Job match= 93Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93

Job match = this company’s ★ on reviews Google tagged “Area rug cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about area rug cleaning

Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★
Peace Frog Specialty Cleaning logoPeace Frog Specialty Cleaning

The cleaning was okay but the customer service was terrible. They changed the price after we paid deposit because they put the size in their system wrong. They would not honor the price first given or even a discount for their error. They only offered free return delivery, a “hundred dollar value” but we dropped off…

Paid $500+OverpricedPet stain & odor removalArea rug cleaning
ClaireLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Coconut Cleaning Co. logoCoconut Cleaning Co.

Steve did an excellent job! We are very happy with our cleaning. We use coconut for carpets, rugs, and furniture. They get our white furniture looking fresh again!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
CarmilleLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
SN Cleaning - Carpet & Upholstery Cleaning logoSN Cleaning - Carpet & Upholstery…

Couldn’t recommend SN enough! Last year they cleaned 2 rugs and my mattress - they were my last resort before tossing the rugs due to dog messes. They used an enzyme cleaner and deodorizer to address the messes but I was wowed by how good my rugs looked! One of the rugs is white and sparkled afterwards! I am a…

Paid $250–300Reasonable pricePet stain & odor removalArea rug cleaningMattress cleaning
Phill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Alpine Specialty Services logoAlpine Specialty Services

This guy was awesome Elijah did such a great job.Had such a positive attitude, really, really is the kind of guy that you would like to have over to your house.You just know his family is great.He's great

Paid $450–500Great priceCarpet steam cleaningArea rug cleaning
Faith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lock Pro Cleaning Services logoLock Pro Cleaning Services

10 out of 10 for prompt, professional, attention to detail, neat and orderly and mindful consideration for preferences! My technicians were Brian and Leon. I have a pet and they made my white carpet and white furniture back to new! The carpet and furniture both began drying before they left so no soaked carpet!…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Carmen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Peace Frog Specialty Cleaning logoPeace Frog Specialty Cleaning

Peace Frog did a wonderful job cleaning the carpets, rugs and couch in our home. Specifically , Tor (Victoria) , was great! She was fast and thorough and even was able to get out a years long stain of slime (with some vinegar prep). The whole process was smooth and i felt very comfortable with the cleaning…

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of steam cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Full Steam Ahead Carpet Care logoFull Steam Ahead Carpet CareAustin, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$274
2Wholesome Cleaning Services of Bradenton logoWholesome Cleaning Services of BradentonBradenton, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$60
3Best carpet cleaning Pro logoBest carpet cleaning ProRichton Park, ILA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
4ALL STAGES CARPET CARE logoALL STAGES CARPET CAREStar Valley, AZA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
5Coconut Cleaning Co. logoCoconut Cleaning Co.Austin, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$283
6Fat Cat Carpet- Tile and Upholstery Cleaning logoFat Cat Carpet- Tile and Upholstery CleaningBradenton, FLA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$262
7Albemarle Fabric & Floor Care logoAlbemarle Fabric & Floor CareManteo, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$318
8Barefoot Floor & Fabric Care logoBarefoot Floor & Fabric CareManteo, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
9Lock Pro Cleaning Services logoLock Pro Cleaning ServicesRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$324
10Nature's Way Carpet Cleaning logoNature's Way Carpet CleaningRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$318
11SN Cleaning Inc - carpet & upholstery cleaning logoSN Cleaning Inc - carpet & upholstery cleaningRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$274
12Elite Carpet Cleaning logoElite Carpet CleaningStar Valley, AZA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$183

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$170$247$35998%
Carpet steam cleaning$170$259$39098%
Upholstery cleaning$196$259$35998%
Pet stain & odor removal$203$256$38598%
Area rug cleaning$164$227$35998%
HVAC duct & vent cleaning$614$809$1.1k97%
Deep clean$271$384$61497%
Standard cleaning$153$176$221100%
Carpet cleaning$170$280$42999%
Moving-related cleaning$263$403$44798%
Interior & exterior window cleaning$163$224$29899%
Mattress cleaning$126$161$335100%

Steam Cleaning Services at a glance

How the 51 steam cleaning services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4792%
  • Grade B36%
  • Grade C12%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3976%
  • 4.80–4.89★1020%
  • 4.60–4.79★24%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality10,34422%
  • Professionalism10,80223%
  • Responsiveness8,92519%
  • Punctuality9,54420%
  • Value7,72116%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,03931%
  • Reasonable4,06263%
  • Overpriced1542%
  • Not sure2223%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.