Experts Reviews · 2026 Ratings

The Best Steam Cleaning Services in Illinois

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$297typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.92★average ratingPlain average of every Google star rating we collected for these companies.
1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 42,119 Google reviews of 51 top-rated steam cleaning services nationwide; 10 of them in Illinois. Updated October 29, 2026.

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Best steam cleaning services in Illinois for general carpet cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$247
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$170–$359
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.7,385
1Lock Pro Cleaning Services logoLock Pro Cleaning Services★ 4.98 on this job462 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.98★Number of such jobs 25%462Overall Experts Score 20%99Job match= 99Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.99
2Nature's Way Carpet Cleaning logoNature's Way Carpet Cleaning★ 4.99 on this job232 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.99★Number of such jobs 25%232Overall Experts Score 20%99Job match= 96Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
3Exquisite Carpet Cleaning logoExquisite Carpet Cleaning★ 4.96 on this job405 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.96★Number of such jobs 25%405Overall Experts Score 20%96Job match= 95Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
4SN Cleaning Inc - carpet & upholstery cleaning logoSN Cleaning Inc - carpet & upholstery cleaning★ 4.99 on this job168 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.99★Number of such jobs 25%168Overall Experts Score 20%99Job match= 95Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
5SN Cleaning - Carpet & Upholstery Cleaning logoSN Cleaning - Carpet & Upholstery Cleaning★ 4.97 on this job269 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.97★Number of such jobs 25%269Overall Experts Score 20%97Job match= 94Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
6Bulldog Carpet Cleaning logoBulldog Carpet Cleaning★ 4.99 on this job111 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.99★Number of such jobs 25%111Overall Experts Score 20%98Job match= 93Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
7Gold Star Cleaning Services LLC logoGold Star Cleaning Services LLC★ 5.00 on this job78 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%5.00★Number of such jobs 25%78Overall Experts Score 20%98Job match= 92Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
8S.N. Cleaning Inc. logoS.N. Cleaning Inc.★ 4.98 on this job85 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%4.98★Number of such jobs 25%85Overall Experts Score 20%98Job match= 91Stars are pulled toward the category average (4.92★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91

Job match = this company’s ★ on reviews Google tagged “General carpet cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general carpet cleaning

William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★
Bulldog Carpet Cleaning logoBulldog Carpet Cleaning

Jake was on-time, professional and informative regarding the carpet cleaning services he provided.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Nature's Way Carpet Cleaning logoNature's Way Carpet Cleaning

The entire crew at Nature’s Way is fantastic. Jeff, the technician, is a true professional and gave me great recommendations on what he could do to clean and protect my carpets and couch. He did an excellent job cleaning the sectional couch, it looks brand new and we had some dirt pet stains on the side of it where…

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaning
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
S.N. Cleaning Inc. logoS.N. Cleaning Inc.

S.N. Cleaning is the only carpet cleaning service we’ve used…or needed…for our 3-flat rental in Bucktown. They respond instantly (huge), they’re crystal clear on availability, options, cost, and expected arrival time. They turned a carpet with significant pet odor into a brand new carpet. Their team member, Dimitri,…

Paid $50–100Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Exquisite Carpet Cleaning logoExquisite Carpet Cleaning

I highly recommend! The customer service was exceptional. You could clearly tell that they know what they are doing. Thank you!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
joyce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
SN Cleaning - Carpet & Upholstery Cleaning logoSN Cleaning - Carpet & Upholstery…

Another perfect job cleaning my upholstery and rug...I always trust them to do a wonderful job....Aleksandar was my technician today...he was on time, kind and did a great job....their prices are very fair too and they offer different packages so if one is too pricey for you, you can get a cheaper one...they try to…

Upholstery cleaningGeneral carpet cleaningArea rug cleaning
Timothy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lock Pro Cleaning Services logoLock Pro Cleaning Services

Great Service and Beautiful Workmanship and very helpful and courteous and the cost is fair and they explain what to do and they let you know what to expect when your carpet is dry and that is excellent work. I recommend this company for anyone who needs cleaning carpets. They can handle the small to the extra large business. I highly recommend them.

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of steam cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Best carpet cleaning Pro logoBest carpet cleaning ProRichton Park, ILA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Lock Pro Cleaning Services logoLock Pro Cleaning ServicesRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$324
3Nature's Way Carpet Cleaning logoNature's Way Carpet CleaningRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$318
4SN Cleaning Inc - carpet & upholstery cleaning logoSN Cleaning Inc - carpet & upholstery cleaningRichton Park, ILA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$274
5Gold Star Cleaning Services LLC logoGold Star Cleaning Services LLCRichton Park, ILA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$175
6S.N. Cleaning Inc. logoS.N. Cleaning Inc.Richton Park, ILA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$227
7Bulldog Carpet Cleaning logoBulldog Carpet CleaningRichton Park, ILA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$259
8SN Cleaning - Carpet & Upholstery Cleaning logoSN Cleaning - Carpet & Upholstery CleaningRichton Park, ILA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$221
9Exquisite Carpet Cleaning logoExquisite Carpet CleaningRichton Park, ILA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$303
10Stanley Steemer logoStanley SteemerRichton Park, ILA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.92$214

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$170$247$35998%
Carpet steam cleaning$170$259$39098%
Upholstery cleaning$196$259$35998%
Pet stain & odor removal$203$256$38598%
Area rug cleaning$164$227$35998%
HVAC duct & vent cleaning$614$809$1.1k97%
Deep clean$271$384$61497%
Standard cleaning$153$176$221100%
Carpet cleaning$170$280$42999%
Moving-related cleaning$263$403$44798%
Interior & exterior window cleaning$163$224$29899%
Mattress cleaning$126$161$335100%

Steam Cleaning Services in Illinois at a glance

How the 10 steam cleaning services we rated in Illinois compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up10100%
  • 4.80–4.89★00%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality10,34422%
  • Professionalism10,80223%
  • Responsiveness8,92519%
  • Punctuality9,54420%
  • Value7,72116%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,03931%
  • Reasonable4,06263%
  • Overpriced1542%
  • Not sure2223%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.