Experts Reviews · 2026 Ratings

The Best Stone Cleaning Services in Nashville, TN

We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$247typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
99%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
1.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 14,511 Google reviews of 42 top-rated stone cleaning services nationwide; 8 of them in Nashville, TN. Updated November 12, 2026.

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Best stone cleaning services in Nashville for pet stain & odor removal

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$186
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$151–$373
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,222
1Zerorez Nashville logoZerorez Nashville★ 4.88 on this job592 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.88★Number of such jobs 25%592Overall Experts Score 20%84Job match= 87Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
2EverClean Nashville logoEverClean Nashville★ 4.95 on this job21 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.95★Number of such jobs 25%21Overall Experts Score 20%100Job match= 82Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
3Nashville Steam Clean logoNashville Steam Clean★ 5.00 on this job6 jobs reviewedusually $100–150How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%100Job match= 78Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

Job match = this company’s ★ on reviews Google tagged “Pet stain & odor removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about pet stain & odor removal

Pip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Zerorez Nashville logoZerorez Nashville

Daniel was an amazing tech !! He went beyond to make sure the carpets were clean as could be when he left.

Great priceGeneral carpet cleaningPet stain & odor removal
Marquita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
EverClean Nashville logoEverClean Nashville

In a day and age where customer service is dead- our experience with Jeremy was so refreshing. He did a great job, is punctual and dependable. The finished product exceeded my expectations. Highly recommend!

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Nashville Steam Clean logoNashville Steam Clean

Alexander arrived on time and completely transformed the carpet. I’m so happy with the results. He also went above and beyond providing me with advice on several other issues at the house. He was professional, kind, helpful and generous with his time and insights. I’m truly grateful and very happy with the results! Alexander is 10/10

Customer photo from Amber's reviewCustomer photo from Amber's review
Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
KitLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Zerorez Nashville logoZerorez Nashville

Brian was early and got to work quickly after thoroughly explaining what he was going to do, how he does it, and how long to expect. The carpets and wood floors are noticeably cleaner and the products are safe and odorless. He was very professional and we look forward to using him and Zerorez again in the future.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Tracy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Zerorez Nashville logoZerorez Nashville

Daniel was very professional and friendly. He assured us he would remove the pet stains and odor and he did. I'm extremely pleased with our service.

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removal
KathleenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Zerorez Nashville logoZerorez Nashville

This was my 10-15 time to use zerorez I was very satisfied with there service its all natural orange oil no harsh chemicals the guys are very friendly and helpful in moving the the furniture I recommend them to everyone thank you zerorez from a very satisfied costumer January 2023 today I had my carpet cleaned…

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of stone cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Nashville Steam Clean logoNashville Steam CleanNashville, TNA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$256
2EverClean Nashville logoEverClean NashvilleNashville, TNA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$250
3Nashville Cleaning Company logoNashville Cleaning CompanyNashville, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97—
4MasterClean of Mt. Juliet logoMasterClean of Mt. JulietNashville, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$224
5Outdoor ProWash LLC logoOutdoor ProWash LLCNashville, TNA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%92+13Replies to reviews 7%70+4.9Craft & service penalty75−2.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAB4.88—
6Zerorez Nashville logoZerorez NashvilleNashville, TNA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty80−2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87$221
7Anago Cleaning Systems of Nashville logoAnago Cleaning Systems of NashvilleNashville, TNB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%66+16Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.73$341
8Zebra Stone Artisans LLC logoZebra Stone Artisans LLCNashville, TNB 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%59+14.3Value 14%83+11.7Replies to reviews 7%88+6.2Craft & service penalty99−0.1Momentum penalty95−0.5Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAAAA4.81—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
General carpet cleaning$139$183$30999%
Carpet steam cleaning$146$214$32798%
Pet stain & odor removal$151$186$37399%
Upholstery cleaning$183$259$37397%
Area rug cleaning$176$253$31097%
HVAC duct & vent cleaning$476$705$1.1k100%
Carpet cleaning$164$225$31196%

Stone Cleaning Services in Nashville, TN at a glance

How the 8 stone cleaning services we rated in Nashville, TN compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A675%
  • Grade B225%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up450%
  • 4.80–4.89★338%
  • 4.60–4.79★113%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality3,65622%
  • Professionalism3,81023%
  • Responsiveness3,06719%
  • Punctuality2,91018%
  • Value2,89818%

Was the price fair?

All price verdicts left with reviews.

  • Great price67138%
  • Reasonable1,02859%
  • Overpriced221%
  • Not sure322%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.