Experts Reviews · 2026 Ratings

The Best Sump Pump Installation Services in New York

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$322typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 22,421 Google reviews of 10 top-rated sump pump installation services nationwide; 10 of them in New York. Updated October 29, 2026.

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Best sump pump installation services in New York for plumbing leak detection

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$176
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$39–$509
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.376
1T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling & Electric - West Seneca★ 5.00 on this job79 jobs reviewedusually $1–200How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%79Overall Experts Score 20%94Job match= 97Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Cooling- Buffalo★ 4.93 on this job88 jobs reviewedusually $1–100How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.93★Number of such jobs 25%88Overall Experts Score 20%88Job match= 92Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & Electric★ 4.95 on this job74 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.95★Number of such jobs 25%74Overall Experts Score 20%90Job match= 92Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
4Hazlett Plumbing logoHazlett Plumbing★ 5.00 on this job16 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%96Job match= 87Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Shawn and Son Plumbing, LLC logoShawn and Son Plumbing, LLC★ 5.00 on this job15 jobs reviewedusually $1,400–1,600How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%99Job match= 87Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
6Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & Electric★ 4.97 on this job35 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.97★Number of such jobs 25%35Overall Experts Score 20%80Job match= 87Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
7Pappas Plumbing logoPappas Plumbing★ 5.00 on this job8 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%99Job match= 82Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
8Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & Plumbing★ 4.84 on this job37 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.84★Number of such jobs 25%37Overall Experts Score 20%85Job match= 80Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Plumbing leak detection” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about plumbing leak detection

LoriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling…

Oct 2026 -. After our feeble attempt to fix something ourselves and spending a night with no water, once again Brian Borkowski came to our rescue. He was prompt and courteous and T-Mark was reasonable for their service call. We now have them on speed-dial (and will call BEFORE we attempt it ourselves!!) ******** We…

Plumbing leak detection
Derrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★
Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & Plumbing

my mother said the technician had a attitude and didn't talk to her right she said he wasn't nice he is not welcome in my house you don't come to my house and be rude to my mother

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairLight fixture installation
Deborah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pappas Plumbing logoPappas Plumbing

Workers very respectful of my home solved my plumbing issue coming back to finish the job and priced reasonably, highly recommend

Paid $400–600Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Coolin…

John was amazing! The whole process was smooth and simple. I would recommend them to everyone. Will definitely be calling them again!

Great priceDrain cleaningPlumbing leak detection
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Shawn and Son Plumbing, LLC logoShawn and Son Plumbing, LLC

Shawn was prompt to respond to my call and reasonably priced. Arrived on time and was able to quickly determine the problem and fix it.

Reasonable pricePlumbing leak detection
Tamara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Hazlett Plumbing logoHazlett Plumbing

My first time using Hazlett Plumbing and very glad I found them. I had TWO completely separate leaks showing up on ceilings and Noah showed up on time, diagnosed the problems quickly, one after the other, and did minor repairs for both. Hazlett truly had all the small things down perfectly - the woman I spoke with…

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Shawn and Son Plumbing, LLC logoShawn and Son Plumbing, LLCTonawanda, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$1.2k
2Pappas Plumbing logoPappas PlumbingTonawanda, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.4k
3Hazlett Plumbing logoHazlett PlumbingTonawanda, NYA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$724
4Sewer pro plumbing logoSewer pro plumbingTonawanda, NYA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%73+11.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BA–4.99$1.1k
5T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling & Electric - West SenecaTonawanda, NYA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$227
6Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & ElectricTonawanda, NYA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.88$366
7T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Cooling- BuffaloTonawanda, NYA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.86$239
8All Pro Plumbing logoAll Pro PlumbingTonawanda, NYA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.88$381
9Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & PlumbingTonawanda, NYA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.86$383
10Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & ElectricTonawanda, NYA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty0−10Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAFA4.89$359

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$19$83$19298%
Drain cleaning$158$228$29294%
Heating system maintenance$19$57$14899%
Heating system repair$57$184$66797%
A/C system maintenance$26$83$27198%
Plumbing pipe repair$305$466$99297%
Water heater installation$1.1k$1.6k$2.1k97%
Plumbing leak detection$39$176$50996%
Heating system installation$1.2k$1.6k$2.1k99%
Toilet repair$209$322$49393%
HVAC system repair$104$251$65898%
Sewer repair$236$432$1.1k98%

Sump Pump Installation Services in New York at a glance

How the 10 sump pump installation services we rated in New York compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up550%
  • 4.80–4.89★550%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality3,68020%
  • Professionalism4,63325%
  • Responsiveness3,84821%
  • Punctuality3,78920%
  • Value2,75415%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,25030%
  • Reasonable2,36856%
  • Overpriced2075%
  • Not sure3919%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.