Experts Reviews · 2026 Ratings

The Best Sump Pump Installation Services in Tonawanda, NY

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$322typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 22,421 Google reviews of 10 top-rated sump pump installation services nationwide; 10 of them in Tonawanda, NY. Updated October 28, 2026.

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Best sump pump installation services in Tonawanda for sewer repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$432
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$236–$1.1k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.268
1Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & Electric★ 4.97 on this job97 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.97★Number of such jobs 25%97Overall Experts Score 20%90Job match= 95Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling & Electric - West Seneca★ 5.00 on this job41 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%41Overall Experts Score 20%94Job match= 93Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
3Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & Electric★ 5.00 on this job23 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%80Job match= 86Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
4Hazlett Plumbing logoHazlett Plumbing★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%96Job match= 81Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
5T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Cooling- Buffalo★ 4.81 on this job54 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.81★Number of such jobs 25%54Overall Experts Score 20%88Job match= 81Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
6Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & Plumbing★ 4.93 on this job15 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.93★Number of such jobs 25%15Overall Experts Score 20%85Job match= 80Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
7All Pro Plumbing logoAll Pro Plumbing★ 4.83 on this job24 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.83★Number of such jobs 25%24Overall Experts Score 20%88Job match= 78Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
8Shawn and Son Plumbing, LLC logoShawn and Son Plumbing, LLC★ 5.00 on this job4 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%99Job match= 77Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77

Job match = this company’s ★ on reviews Google tagged “Sewer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about sewer repair

Jillian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★
Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Coolin…

Unfortunately we experienced a back up with our sewer line to the street which needed to be snaked several times over the course of the weekend due to continued back ups. Cellino was very easy to contact even on a weekend, and able to send a technician out rather quickly each time to help clear further blockages in…

Paid $200–400Reasonable priceSewer repair
Delores10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Coolin…

Pierce was very professional and by the way he looks like he could be Knox from the Bills..he was timely and efficient.. great job ..

Paid $1–200Reasonable priceSewer repair+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
All Pro Plumbing logoAll Pro Plumbing

All-Pro came out to work on an interior sewer pipe that may have been partially blocked for many years. Jim and Al used a state-of-the-art JET (forced air tool) that cleared up the long-standing problem within minutes. Both staff were fast and thorough, and Jim explained what he was doing every step of the way,…

Paid $1–200Great priceDrain cleaningSewer cleaningOutdoor plumbing system repair
MelanieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling…

T-Mark came out and helped fix a problem that another company could not fix. They were very friendly and informative on everything they did. Amazing work and any other problems we have we will definitely be contacting you guys again! Thank you!!!

Paid $600–800Reasonable priceDrain cleaningSewer cleaningSewer repair
Rosemary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & Plumbing

Adam was extremely cordial and reviewed the water collection problem in the back of the house. He was extremely patient as we discussed another area, and said we could address later. Adam was thorough, informed, and called his Manager to discuss the problem. Afterwards, he returned with an appointment and a plan for…

Paid $1,000+Not surePlumbing leak detectionSewer repairPlumbing leak repair
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Coolin…

Cellino plumber worked a very long time to make sure the repairs were done right. Much appreciated

Paid $1,200–1,400Reasonable priceSewer repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Shawn and Son Plumbing, LLC logoShawn and Son Plumbing, LLCTonawanda, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$1.2k
2Pappas Plumbing logoPappas PlumbingTonawanda, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.4k
3Hazlett Plumbing logoHazlett PlumbingTonawanda, NYA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$724
4Sewer pro plumbing logoSewer pro plumbingTonawanda, NYA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%73+11.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BA–4.99$1.1k
5T-Mark Plumbing, Heating, Cooling & Electric - West Seneca logoT-Mark Plumbing, Heating, Cooling & Electric - West SenecaTonawanda, NYA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$227
6Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & ElectricTonawanda, NYA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.88$366
7T-Mark Plumbing, Heating & Cooling- Buffalo logoT-Mark Plumbing, Heating & Cooling- BuffaloTonawanda, NYA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty89−1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.86$239
8All Pro Plumbing logoAll Pro PlumbingTonawanda, NYA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.88$381
9Reimer Heating, Cooling & Plumbing logoReimer Heating, Cooling & PlumbingTonawanda, NYA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.86$383
10Cellino Plumbing, Heating, Cooling & Electric logoCellino Plumbing, Heating, Cooling & ElectricTonawanda, NYA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty0−10Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAFA4.89$359

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$19$83$19298%
Drain cleaning$158$228$29294%
Heating system maintenance$19$57$14899%
Heating system repair$57$184$66797%
A/C system maintenance$26$83$27198%
Plumbing pipe repair$305$466$99297%
Water heater installation$1.1k$1.6k$2.1k97%
Plumbing leak detection$39$176$50996%
Heating system installation$1.2k$1.6k$2.1k99%
Toilet repair$209$322$49393%
HVAC system repair$104$251$65898%
Sewer repair$236$432$1.1k98%

Sump Pump Installation Services in Tonawanda, NY at a glance

How the 10 sump pump installation services we rated in Tonawanda, NY compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up550%
  • 4.80–4.89★550%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality3,68020%
  • Professionalism4,63325%
  • Responsiveness3,84821%
  • Punctuality3,78920%
  • Value2,75415%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,25030%
  • Reasonable2,36856%
  • Overpriced2075%
  • Not sure3919%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.