Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services

We graded 14 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$480typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
94%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 11,682 Google reviews of 14 top-rated sump pump repair services nationwide. Updated October 29, 2026.

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Best sump pump repair services for drain cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$351
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$248–$506
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,310
1Whistle Plumbing logoWhistle Plumbing★ 5.00 on this job53 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%53Overall Experts Score 20%98Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Heise's Plumbing logoHeise's Plumbing★ 4.95 on this job214 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.95★Number of such jobs 25%214Overall Experts Score 20%83Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Fast Response Plumbing & Rooter logoFast Response Plumbing & Rooter★ 4.98 on this job93 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.98★Number of such jobs 25%93Overall Experts Score 20%93Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Advanced Plumbing & Drain logoAdvanced Plumbing & Drain★ 4.98 on this job83 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.98★Number of such jobs 25%83Overall Experts Score 20%92Job match= 90Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
5Discount Plumbing Rooter Services logoDiscount Plumbing Rooter Services★ 4.90 on this job339 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.90★Number of such jobs 25%339Overall Experts Score 20%83Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
6Magic Plumbing Heating & Cooling logoMagic Plumbing Heating & Cooling★ 4.95 on this job269 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.95★Number of such jobs 25%269Overall Experts Score 20%71Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
7ASAP Plumbing Pros logoASAP Plumbing Pros★ 4.98 on this job44 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%4.98★Number of such jobs 25%44Overall Experts Score 20%97Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
8Flow Masters Plumbing, Drain and Water Heater logoFlow Masters Plumbing, Drain and Water Heater★ 5.00 on this job26 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%5.00★Number of such jobs 25%26Overall Experts Score 20%94Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86

Job match = this company’s ★ on reviews Google tagged “Drain cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about drain cleaning

Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★
Heise's Plumbing logoHeise's Plumbing

a plumber was sent the same day as my request. He was pleasant, efficient. and left he area well cleaned.

Paid $600–700Not sureDrain cleaning
GlenLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Discount Plumbing Rooter Services logoDiscount Plumbing Rooter Services

Carlos G showed up early and was extremely helpful. He took a look at the situation and gave a fair quote and was able to help clear the drain blockage and give tips on how to help avoid issues in the future. I recommend Discount Plumbing and especially Carlos G for great service .

Paid $200–400Drain cleaning
Andrew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Advanced Plumbing & Drain logoAdvanced Plumbing & Drain

The team at Advanced Plumbing & Drain has been a great partner over the years, and Gabriel is particularly helpful and has solved a number of problems for us.

Paid $200–400Reasonable priceDrain cleaning
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Whistle Plumbing logoWhistle Plumbing

Have used Paul and his crew for a number of years. Always fast and reliable service, plus great ongoing communication throughout the process. High integrity people and fair prices.

Reasonable priceDrain cleaning
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fast Response Plumbing & Rooter logoFast Response Plumbing & Rooter

Fast Response was fast and followed up when the job was not as easy as anticipated. David, the lead plumber, was terrific

Reasonable priceDrain cleaning
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★
Discount Plumbing Rooter Services logoDiscount Plumbing Rooter Services

I had a clogged washing machine drain. I called Discount Plumbing and Edgar came out to take a look. He brought out a snake and cleared my drain in no time. He was done in less than 30 minutes. It was a bit pricey but it’s no longer clogged.

Paid $200–400OverpricedDrain cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Whistle Plumbing logoWhistle PlumbingSan Francisco, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$529
2F&A Plumbing&Rooter logoF&A Plumbing&RooterSan Francisco, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$346
3ASAP Plumbing Pros logoASAP Plumbing ProsSan Francisco, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$656
4Flow Masters Plumbing, Drain and Water Heater logoFlow Masters Plumbing, Drain and Water HeaterDaly City, CAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$1.2k
5Fast Response Plumbing & Rooter logoFast Response Plumbing & RooterSan Francisco, CAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$264
6Advanced Plumbing & Drain logoAdvanced Plumbing & DrainSan Francisco, CAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.94$305
7Bialecki's Plumbing-Heating-AC logoBialecki's Plumbing-Heating-ACBloomsburg, PAA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%62+4.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.92$176
8Discount Plumbing Rooter Services logoDiscount Plumbing Rooter ServicesDaly City, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%88+12.4Replies to reviews 7%90+6.4Craft & service penalty97−0.3Momentum penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.87$667
9Heise's Plumbing logoHeise's PlumbingSan Francisco, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABAB4.88$406
10Ace Plumbing & Rooter, Inc. logoAce Plumbing & Rooter, Inc.San Francisco, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.89$529
11Coles Hardware Inc. logoColes Hardware Inc.Bloomsburg, PAA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%96+27.1Replies to reviews 8%16+1.3Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AF4.78—
12Magic Plumbing Heating & Cooling logoMagic Plumbing Heating & CoolingSan Francisco, CAB 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Momentum penalty51−4.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAACD4.86$767

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$351$50696%
Toilet repair$251$366$61195%
Plumbing pipe repair$269$585$1.4k96%
Plumbing leak detection$216$292$55995%
Water heater installation$1.4k$2.1k$2.8k99%
Faucet repair$264$408$78293%
Plumbing leak repair$239$383$61894%
Faucet installation$322$447$65494%
Water heater repair$264$436$79694%
Shower repair$261$346$45396%
Sewer cleaning$383$849$1.2k94%
Sewer repair$1.2k$1.9k$2.8k100%

Sump Pump Repair Services at a glance

How the 14 sump pump repair services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1179%
  • Grade B214%
  • Grade C00%
  • Grade D17%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up750%
  • 4.80–4.89★536%
  • 4.60–4.79★17%
  • Below 4.60★17%

What customers praise

Share of Google review highlights.

  • Quality2,42020%
  • Professionalism2,90324%
  • Responsiveness2,67722%
  • Punctuality2,43020%
  • Value1,54413%

Was the price fair?

All price verdicts left with reviews.

  • Great price34018%
  • Reasonable1,26566%
  • Overpriced1025%
  • Not sure20010%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.