The Best Sump Pump Repair Services
We graded 14 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 11,682 Google reviews of 14 top-rated sump pump repair services nationwide. Updated October 29, 2026.
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Best sump pump repair services for faucet installation
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Whistle PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%98Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Heise's PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%4.89★Number of such jobs 25%88Overall Experts Score 20%83Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Ace Plumbing & Rooter, Inc.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%4.97★Number of such jobs 25%34Overall Experts Score 20%83Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Advanced Plumbing & DrainHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%92Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
Fast Response Plumbing & RooterHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%93Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
ASAP Plumbing ProsHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%97Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
Flow Masters Plumbing, Drain and Water HeaterHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%94Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
Discount Plumbing Rooter ServicesHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%4.85★Number of such jobs 25%54Overall Experts Score 20%83Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83Job match = this company’s ★ on reviews Google tagged “Faucet installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about faucet installation
Discount Plumbing Rooter ServicesCesar did a great job replacing my water heater and installing a new faucet in the kitchen.
Fast Response Plumbing & RooterWe've had Fast Response out a number of times, for both repairs and improvements (new faucet, new sink). They've always been -- yes, fast -- but reliable, easy to schedule and work with, friendly, and helpful. Plumbing is often tricky but Fast Response have worked with us and gotten it done.
Flow Masters Plumbing, Drain and …FlowMasters is THE BEST at what they do. Responsive, friendly, reasonably priced, and they've done fantastic work every time we've used them.
Heise's PlumbingI called Heise Plumbing to deal with a kitchen faucet leak. The repairman was on time, intelligent and thoughtful of our home. The faucet was replaced and looks great. He also did a quick fix of our bathroom sink stopper. I would use Heise’s Plumbing again without reservations. Good honest intelligent people. Highly recommend.
Ace Plumbing & Rooter, Inc.I am a returning customer. The service and professionalism was outstanding. Would highly recommend this company!
Whistle PlumbingPaul Guitierrez was very professional. He showed up on time for the estimate. He gave a thorough explanation of what needed to be done to install the automatic water shut-off valve required by our home insurance. On the day of the service, Paul again showed up on the earlier side of the 2-hour time frame, and…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | Whistle PlumbingSan Francisco, CA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.96 | $529 |
| 2 |  F&A Plumbing&RooterSan Francisco, CA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.98 | $346 |
| 3 | ASAP Plumbing ProsSan Francisco, CA | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $656 |
| 4 | Flow Masters Plumbing, Drain and Water HeaterDaly City, CA | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.95 | $1.2k |
| 5 | Fast Response Plumbing & RooterSan Francisco, CA | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.94 | $264 |
| 6 | Advanced Plumbing & DrainSan Francisco, CA | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.94 | $305 |
| 7 |  Bialecki's Plumbing-Heating-ACBloomsburg, PA | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%62+4.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAB | 4.92 | $176 |
| 8 | Discount Plumbing Rooter ServicesDaly City, CA | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%88+12.4Replies to reviews 7%90+6.4Craft & service penalty97−0.3Momentum penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAA | 4.87 | $667 |
| 9 | Heise's PlumbingSan Francisco, CA | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAABAB | 4.88 | $406 |
| 10 | Ace Plumbing & Rooter, Inc.San Francisco, CA | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.89 | $529 |
| 11 |  Coles Hardware Inc.Bloomsburg, PA | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%96+27.1Replies to reviews 8%16+1.3Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AF | 4.78 | — |
| 12 |  Magic Plumbing Heating & CoolingSan Francisco, CA | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Momentum penalty51−4.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAACD | 4.86 | $767 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $248 | $351 | $506 | 96% |
| Toilet repair | $251 | $366 | $611 | 95% |
| Plumbing pipe repair | $269 | $585 | $1.4k | 96% |
| Plumbing leak detection | $216 | $292 | $559 | 95% |
| Water heater installation | $1.4k | $2.1k | $2.8k | 99% |
| Faucet repair | $264 | $408 | $782 | 93% |
| Plumbing leak repair | $239 | $383 | $618 | 94% |
| Faucet installation | $322 | $447 | $654 | 94% |
| Water heater repair | $264 | $436 | $796 | 94% |
| Shower repair | $261 | $346 | $453 | 96% |
| Sewer cleaning | $383 | $849 | $1.2k | 94% |
| Sewer repair | $1.2k | $1.9k | $2.8k | 100% |
Sump Pump Repair Services at a glance
How the 14 sump pump repair services we rated compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A1179%
- Grade B214%
- Grade C00%
- Grade D17%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up750%
- 4.80–4.89★536%
- 4.60–4.79★17%
- Below 4.60★17%
What customers praise
Share of Google review highlights.
- Quality2,42020%
- Professionalism2,90324%
- Responsiveness2,67722%
- Punctuality2,43020%
- Value1,54413%
Was the price fair?
All price verdicts left with reviews.
- Great price34018%
- Reasonable1,26566%
- Overpriced1025%
- Not sure20010%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.