Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services

We graded 14 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$480typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
94%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 11,682 Google reviews of 14 top-rated sump pump repair services nationwide. Updated October 29, 2026.

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Best sump pump repair services for sewer repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$1.9k
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$1.2k–$2.8k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
Reviews of this jobNumber of Google reviews in this category tagged with the job.207
1Discount Plumbing Rooter Services logoDiscount Plumbing Rooter Services★ 4.96 on this job53 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.96★Number of such jobs 25%53Overall Experts Score 20%83Job match= 93Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
2Ace Plumbing & Rooter, Inc. logoAce Plumbing & Rooter, Inc.★ 4.96 on this job48 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.96★Number of such jobs 25%48Overall Experts Score 20%83Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Fast Response Plumbing & Rooter logoFast Response Plumbing & Rooter★ 5.00 on this job23 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%93Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Magic Plumbing Heating & Cooling logoMagic Plumbing Heating & Cooling★ 4.97 on this job39 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.97★Number of such jobs 25%39Overall Experts Score 20%71Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
5Whistle Plumbing logoWhistle Plumbing★ 5.00 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%98Job match= 87Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
6ASAP Plumbing Pros logoASAP Plumbing Pros★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%97Job match= 84Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
7Heise's Plumbing logoHeise's Plumbing★ 5.00 on this job12 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%83Job match= 84Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
8Advanced Plumbing & Drain logoAdvanced Plumbing & Drain★ 5.00 on this job7 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%92Job match= 82Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

Job match = this company’s ★ on reviews Google tagged “Sewer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about sewer repair

Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Fast Response Plumbing & Rooter logoFast Response Plumbing & Rooter

I’m just saying that I think the best thing for me was the repair and finding out that roots had invaded my air vent and with the help of your service we no longer have water backing up and flooding into the basement. Thanks for the help and support you have provided.

Paid $600–800Reasonable priceSewer cleaningOutdoor plumbing system repairSewer repair
andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Discount Plumbing Rooter Services logoDiscount Plumbing Rooter Services

We have an old house and struggled with the sewer lateral for a long time. Christian's team @ Discount Plumbing performed a pipe burst and replaced it. They worked quickly and did a great job. They even perfectly matched the concrete that was demoed for the job. What a relief. I've worked with this company…

Paid $2,000+Great priceSewer repair
CharleneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ace Plumbing & Rooter, Inc. logoAce Plumbing & Rooter, Inc.

Here is what we are working with. A home built in 1930. Original pipes still in use in 2026. So there have been some rough times that impacted the plumbing, and there was an urgent situation that needed more than Liquid Drano. I did my due diligence and research and settled on Ace and thankfully got Chris to come…

Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Charlie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Whistle Plumbing logoWhistle Plumbing

The Whistle Plumbing team was fantastic and incredibly responsive. They took care of an emergency issue we had and quickly identified the root cause. They then provided a thorough and fairly priced estimate for the permanent fixes our plumbing needed, and completed the work on time, within budget, and with…

Reasonable pricePlumbing pipe repairSewer repairShower repair
Neal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Heise's Plumbing logoHeise's Plumbing

On site within in a hour of service request. Took a lot of time to diagnose the problem and make a determination on how to proceed with the issue. Very thorough! Problem resolved.

Paid $400–500Reasonable priceSewer repair+ Responsiveness+ Punctuality+ Quality
Deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fast Response Plumbing & Rooter logoFast Response Plumbing & Rooter

I've used Fast Response for years. I find their staff to be consistently professional and friendly, and the whole company appears to be dedicated to a high quality of work. There is no over-selling here - sometimes the fix is a big job but more often they propose a fairly easy resolution.

Reasonable priceToilet repairWater heater installationDrain cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Whistle Plumbing logoWhistle PlumbingSan Francisco, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$529
2F&A Plumbing&Rooter logoF&A Plumbing&RooterSan Francisco, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$346
3ASAP Plumbing Pros logoASAP Plumbing ProsSan Francisco, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$656
4Flow Masters Plumbing, Drain and Water Heater logoFlow Masters Plumbing, Drain and Water HeaterDaly City, CAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$1.2k
5Fast Response Plumbing & Rooter logoFast Response Plumbing & RooterSan Francisco, CAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$264
6Advanced Plumbing & Drain logoAdvanced Plumbing & DrainSan Francisco, CAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.94$305
7Bialecki's Plumbing-Heating-AC logoBialecki's Plumbing-Heating-ACBloomsburg, PAA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%62+4.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.92$176
8Discount Plumbing Rooter Services logoDiscount Plumbing Rooter ServicesDaly City, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%88+12.4Replies to reviews 7%90+6.4Craft & service penalty97−0.3Momentum penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.87$667
9Heise's Plumbing logoHeise's PlumbingSan Francisco, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABAB4.88$406
10Ace Plumbing & Rooter, Inc. logoAce Plumbing & Rooter, Inc.San Francisco, CAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.89$529
11Coles Hardware Inc. logoColes Hardware Inc.Bloomsburg, PAA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%96+27.1Replies to reviews 8%16+1.3Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AF4.78—
12Magic Plumbing Heating & Cooling logoMagic Plumbing Heating & CoolingSan Francisco, CAB 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Momentum penalty51−4.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAACD4.86$767

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$351$50696%
Toilet repair$251$366$61195%
Plumbing pipe repair$269$585$1.4k96%
Plumbing leak detection$216$292$55995%
Water heater installation$1.4k$2.1k$2.8k99%
Faucet repair$264$408$78293%
Plumbing leak repair$239$383$61894%
Faucet installation$322$447$65494%
Water heater repair$264$436$79694%
Shower repair$261$346$45396%
Sewer cleaning$383$849$1.2k94%
Sewer repair$1.2k$1.9k$2.8k100%

Sump Pump Repair Services at a glance

How the 14 sump pump repair services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1179%
  • Grade B214%
  • Grade C00%
  • Grade D17%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up750%
  • 4.80–4.89★536%
  • 4.60–4.79★17%
  • Below 4.60★17%

What customers praise

Share of Google review highlights.

  • Quality2,42020%
  • Professionalism2,90324%
  • Responsiveness2,67722%
  • Punctuality2,43020%
  • Value1,54413%

Was the price fair?

All price verdicts left with reviews.

  • Great price34018%
  • Reasonable1,26566%
  • Overpriced1025%
  • Not sure20010%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.