Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services in Texas

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$478typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 18,285 Google reviews of 24 top-rated sump pump repair services nationwide; 10 of them in Texas. Updated November 2, 2026.

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Best sump pump repair services in Texas for outdoor plumbing system repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$745
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$261–$2.2k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.334
1O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.★ 5.00 on this job32 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%32Overall Experts Score 20%94Job match= 95Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Crow's Plumbing Service logoCrow's Plumbing Service★ 4.98 on this job43 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%4.98★Number of such jobs 25%43Overall Experts Score 20%82Job match= 94Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
3Aloha Plumbing LLC logoAloha Plumbing LLC★ 5.00 on this job20 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%90Job match= 91Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains★ 5.00 on this job19 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%72Job match= 87Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Austin Area Plumbing logoAustin Area Plumbing★ 5.00 on this job11 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%93Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6Spot-On Plumbing logoSpot-On Plumbing★ 5.00 on this job12 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%89Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
7JustUs Plumbing logoJustUs Plumbing★ 4.89 on this job18 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%4.89★Number of such jobs 25%18Overall Experts Score 20%86Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
8Johnny Pipes Plumbing logoJohnny Pipes Plumbing★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%99Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Outdoor plumbing system repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about outdoor plumbing system repair

GinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.

Today Andrew came out to my house and installed a pressure reducing valve and a new house shut off valve. I was quoted a price over the phone before hand. When Andrew got to my house he encountered a big issue because of the city sidewalk. He contacted the owner and they came up with a solution with no extra…

Great priceGarbage disposal installationOutdoor plumbing system repair
Bryan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains

Mike B. came out promptly did a phenomenal job installing a needed customer shutoff valve and pressure reducer, and identified other issues needing attention. Great work, reasonable pricing, and prompt professional service.

Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Spot-On Plumbing logoSpot-On Plumbing

This company is fantastic! As a Realtor and property manager I have dealt with many plumbing companies over my 26 year career. Spot-On Plumbing is my favorite of all of 'em! They are knowledgable, professional, prompt, courteous, maintain clean job sites and the owner's of the company are heavily involved in the…

Paid $2,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Austin Area Plumbing logoAustin Area Plumbing

Michael came last minute in the evening to fix our water main he was so friendly, gracious, and fast. Had our water working back on quickly. He was our miracle at the end of a long day. Would highly recommend to anyone needing plumbing work.

Great priceOutdoor plumbing system repair
NickLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Aloha Plumbing LLC logoAloha Plumbing LLC

I've used Jered for probably 7 or 8 years now and it's been nothing but a dream. He's consistently accurate in his timing and estimates, does great work, and is always a pleasure to interact with. 10/10 you won't be disappointed.

Water heater installationGarbage disposal installationPlumbing leak detection
Keith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Crow's Plumbing Service logoCrow's Plumbing Service

Juan was exceptional. Every young man that has come to our home from Crowe plumbing has been impressive with their knowledge, courteous demeanor and high ethics and morals! Juan was very good at solutioning the problem and explaining the process to fix - he got the work done in a timely manner and offered…

Plumbing leak detectionOutdoor plumbing system repair+ Professionalism

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1ROD Plumbing Inc logoROD Plumbing IncRound Rock, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Johnny Pipes Plumbing logoJohnny Pipes PlumbingRound Rock, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
3Austin's Greatest Plumbing logoAustin's Greatest PlumbingAustin, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$502
4O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.Round Rock, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$417
5Austin Area Plumbing logoAustin Area PlumbingAustin, TXA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.95$346
6Aloha Plumbing LLC logoAloha Plumbing LLCRound Rock, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$548
7Spot-On Plumbing logoSpot-On PlumbingRound Rock, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$680
8JustUs Plumbing logoJustUs PlumbingRound Rock, TXA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87$432
9Crow's Plumbing Service logoCrow's Plumbing ServiceRound Rock, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAABA4.86$506
10Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & DrainsRound Rock, TXB 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAACA4.86$898

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$340$49396%
Toilet repair$248$353$55995%
Plumbing pipe repair$278$517$1.2k97%
Plumbing leak detection$228$325$54296%
Water heater installation$1.2k$1.9k$2.8k99%
Faucet repair$228$366$64594%
Plumbing leak repair$251$383$65496%
Water heater repair$246$383$70695%
Faucet installation$305$429$64595%
Shower repair$251$351$47897%
Outdoor plumbing system repair$261$745$2.2k98%
Toilet installation$463$680$1.2k98%

Sump Pump Repair Services in Texas at a glance

How the 10 sump pump repair services we rated in Texas compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up660%
  • 4.80–4.89★440%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,24620%
  • Professionalism5,03124%
  • Responsiveness4,65622%
  • Punctuality4,17120%
  • Value2,84514%

Was the price fair?

All price verdicts left with reviews.

  • Great price57221%
  • Reasonable1,73964%
  • Overpriced1315%
  • Not sure26110%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.