Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services in Texas

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$478typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 18,285 Google reviews of 24 top-rated sump pump repair services nationwide; 10 of them in Texas. Updated November 2, 2026.

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Best sump pump repair services in Texas for water heater repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$383
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$246–$706
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%
Reviews of this jobNumber of Google reviews in this category tagged with the job.525
1O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.★ 5.00 on this job20 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%94Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Aloha Plumbing LLC logoAloha Plumbing LLC★ 4.97 on this job31 jobs reviewedusually $400–600How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.97★Number of such jobs 25%31Overall Experts Score 20%90Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3Spot-On Plumbing logoSpot-On Plumbing★ 5.00 on this job18 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%18Overall Experts Score 20%89Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
4JustUs Plumbing logoJustUs Plumbing★ 4.85 on this job53 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.85★Number of such jobs 25%53Overall Experts Score 20%86Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
5Crow's Plumbing Service logoCrow's Plumbing Service★ 4.79 on this job91 jobs reviewedusually $500–600How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.79★Number of such jobs 25%91Overall Experts Score 20%82Job match= 81Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
6Austin's Greatest Plumbing logoAustin's Greatest Plumbing★ 5.00 on this job6 jobs reviewedusually $1,200–1,400How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%95Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
7Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains★ 4.87 on this job23 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.87★Number of such jobs 25%23Overall Experts Score 20%72Job match= 77Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
8Austin Area Plumbing logoAustin Area Plumbing★ 4.75 on this job20 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.75★Number of such jobs 25%20Overall Experts Score 20%93Job match= 74Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “Water heater repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water heater repair

stevenLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★
Crow's Plumbing Service logoCrow's Plumbing Service

Nice folks. We have had success with them in the past. Unfortunately, they did not show up as scheduled despite assurances. We had been without hot water for 10 days. They came the next day and charged $275.00 for one hour visit. Technician did explain the he was held up on another job. However, we did not…

Paid $200–400OverpricedWater heater repair
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Aloha Plumbing LLC logoAloha Plumbing LLC

Has been my trusted plumber for many years. Reaponsive, knowledgeable, and fair.

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
Winnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains

Landon came by to help me diagnose an issue with my hot water heater. He was very professional and I’d hire Beyond Wow Plumbing again for any future issues.

Water heater repair
TLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
JustUs Plumbing logoJustUs Plumbing

JustUs Plumbing took incredible care of us, and I couldn’t be happier with their service. Alexander and Karson are absolute pros. Dwayne was super helpful and very honest. He did everything he said he would and went above and beyond. They were knowledgeable, thorough, and worked with the kind of confidence that…

Paid $2,000+Great priceWater heater repair
Theana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Austin's Greatest Plumbing logoAustin's Greatest Plumbing

Austin’s greatest plumbers have been so helpful to us this past month. They’ve helped us a huge amount as we just moved and have lots of plumbing problems—ac condensation line plugging up sinks, a toilet that was not installed correctly and started to leak, and hot water issues. Romie, in particular, has been super…

Paid $1,200–1,400Not sureToilet repairWater heater repairPlumbing leak repair
Gregg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Austin Area Plumbing logoAustin Area Plumbing

great customer service, communication and timely response. Mycol is very knowledgeable about tankless water heater systems operation and maintenance.

Paid $300–400Reasonable priceWater heater repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1ROD Plumbing Inc logoROD Plumbing IncRound Rock, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Johnny Pipes Plumbing logoJohnny Pipes PlumbingRound Rock, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
3Austin's Greatest Plumbing logoAustin's Greatest PlumbingAustin, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$502
4O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.Round Rock, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$417
5Austin Area Plumbing logoAustin Area PlumbingAustin, TXA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.95$346
6Aloha Plumbing LLC logoAloha Plumbing LLCRound Rock, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$548
7Spot-On Plumbing logoSpot-On PlumbingRound Rock, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$680
8JustUs Plumbing logoJustUs PlumbingRound Rock, TXA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87$432
9Crow's Plumbing Service logoCrow's Plumbing ServiceRound Rock, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAABA4.86$506
10Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & DrainsRound Rock, TXB 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAACA4.86$898

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$340$49396%
Toilet repair$248$353$55995%
Plumbing pipe repair$278$517$1.2k97%
Plumbing leak detection$228$325$54296%
Water heater installation$1.2k$1.9k$2.8k99%
Faucet repair$228$366$64594%
Plumbing leak repair$251$383$65496%
Water heater repair$246$383$70695%
Faucet installation$305$429$64595%
Shower repair$251$351$47897%
Outdoor plumbing system repair$261$745$2.2k98%
Toilet installation$463$680$1.2k98%

Sump Pump Repair Services in Texas at a glance

How the 10 sump pump repair services we rated in Texas compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up660%
  • 4.80–4.89★440%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,24620%
  • Professionalism5,03124%
  • Responsiveness4,65622%
  • Punctuality4,17120%
  • Value2,84514%

Was the price fair?

All price verdicts left with reviews.

  • Great price57221%
  • Reasonable1,73964%
  • Overpriced1315%
  • Not sure26110%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.