Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services in Round Rock, TX

We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$478typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 18,285 Google reviews of 24 top-rated sump pump repair services nationwide; 8 of them in Round Rock, TX. Updated November 2, 2026.

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Best sump pump repair services in Round Rock for plumbing pipe repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$517
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$278–$1.2k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,196
1O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.★ 4.98 on this job49 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.98★Number of such jobs 25%49Overall Experts Score 20%94Job match= 90Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
2Crow's Plumbing Service logoCrow's Plumbing Service★ 4.90 on this job176 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.90★Number of such jobs 25%176Overall Experts Score 20%82Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
3Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains★ 5.00 on this job43 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%43Overall Experts Score 20%72Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
4Spot-On Plumbing logoSpot-On Plumbing★ 4.97 on this job33 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.97★Number of such jobs 25%33Overall Experts Score 20%89Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
5Aloha Plumbing LLC logoAloha Plumbing LLC★ 4.93 on this job30 jobs reviewedusually $800–1,000How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.93★Number of such jobs 25%30Overall Experts Score 20%90Job match= 84Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
6ROD Plumbing Inc logoROD Plumbing Inc★ 5.00 on this job8 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%100Job match= 81Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7JustUs Plumbing logoJustUs Plumbing★ 4.84 on this job63 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.84★Number of such jobs 25%63Overall Experts Score 20%86Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8Johnny Pipes Plumbing logoJohnny Pipes Plumbing★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%99Job match= 79Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

Job match = this company’s ★ on reviews Google tagged “Plumbing pipe repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about plumbing pipe repair

Shane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.

I cannot recommend them more. Every time I use them I am blown away by their professionalism, care and quality of service. This time they came out to fix what a different plumber did incorrectly. Ben is someone who does what he says he will do, and he will do it right. It is rare in today's world.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains

Jesse from Beyond Wow has just been a pleasure from the very start of our incident. Nobody is in a good place when they need to call a plumbing team, but when you do I hope you call Beyond Wow and get a man like Jesse to come out. 5 stars hands down, couldn’t recommend a better team to work with. His communication,…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Sherrie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Crow's Plumbing Service logoCrow's Plumbing Service

Luke from Crow's did an awesome job. He was very thorough. We had an estimate from another plumber and felt like that their estimate was outrageous. Luke was able to really assess the situation and his estimate was way less. We are very happy with the job. I will add that Luke had to go under our house and he had no…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairPlumbing leak repair
RachelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Aloha Plumbing LLC logoAloha Plumbing LLC

We've had Aloha plumbing out a few times at two homes and we are very happy with the service. They are friendly and knowledgeable, and are great at explaining problems and solutions. We will continue to use Aloha Plumbing and recommend them to friends!

Paid $800–1,000Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Spot-On Plumbing logoSpot-On Plumbing

This company is fantastic! As a Realtor and property manager I have dealt with many plumbing companies over my 26 year career. Spot-On Plumbing is my favorite of all of 'em! They are knowledgable, professional, prompt, courteous, maintain clean job sites and the owner's of the company are heavily involved in the…

Paid $2,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
ScottLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.

Shawn installed shut off valves for two bathroom sinks and changed several cartridges where the faucets were leaking a bit. He was terrific. Very professional, explained everything clearly, made sure I checked things to be sure they were working properly. He is also a very nice person, lots of energy, really seems…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairFaucet repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1ROD Plumbing Inc logoROD Plumbing IncRound Rock, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Johnny Pipes Plumbing logoJohnny Pipes PlumbingRound Rock, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
3O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.Round Rock, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$417
4Aloha Plumbing LLC logoAloha Plumbing LLCRound Rock, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$548
5Spot-On Plumbing logoSpot-On PlumbingRound Rock, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$680
6JustUs Plumbing logoJustUs PlumbingRound Rock, TXA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87$432
7Crow's Plumbing Service logoCrow's Plumbing ServiceRound Rock, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAABA4.86$506
8Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & DrainsRound Rock, TXB 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAACA4.86$898

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$340$49396%
Toilet repair$248$353$55995%
Plumbing pipe repair$278$517$1.2k97%
Plumbing leak detection$228$325$54296%
Water heater installation$1.2k$1.9k$2.8k99%
Faucet repair$228$366$64594%
Plumbing leak repair$251$383$65496%
Water heater repair$246$383$70695%
Faucet installation$305$429$64595%
Shower repair$251$351$47897%
Outdoor plumbing system repair$261$745$2.2k98%
Toilet installation$463$680$1.2k98%

Sump Pump Repair Services in Round Rock, TX at a glance

How the 8 sump pump repair services we rated in Round Rock, TX compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A788%
  • Grade B113%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up450%
  • 4.80–4.89★450%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,24620%
  • Professionalism5,03124%
  • Responsiveness4,65622%
  • Punctuality4,17120%
  • Value2,84514%

Was the price fair?

All price verdicts left with reviews.

  • Great price57221%
  • Reasonable1,73964%
  • Overpriced1315%
  • Not sure26110%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.