The Best Sump Pump Repair Services in Round Rock, TX
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 18,285 Google reviews of 24 top-rated sump pump repair services nationwide; 8 of them in Round Rock, TX. Updated November 2, 2026.
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Best sump pump repair services in Round Rock for sewer cleaning
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Crow's Plumbing ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%82Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
Spot-On PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%89Job match= 88Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
O & M Plumbing Services, Inc.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%94Job match= 86Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
JustUs PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%4.83★Number of such jobs 25%6Overall Experts Score 20%86Job match= 84Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84Job match = this company’s ★ on reviews Google tagged “Sewer cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about sewer cleaning
O & M Plumbing Services, Inc.They did such a great job on this repair! Fixed the immediate problem to get us back in action and came back for the larger repair quickly. They did not try to oversell or price gauge me. Shawn was friendly and professional, awesome guy to work with!
Spot-On PlumbingSpot On Plumbing is the absolute best! I wish I had known about them sooner. They fixed major problems with tree roots getting in my sewer line. The plumbers were very nice and complete pro’s. I would definitely recommend.
Crow's Plumbing ServiceHad a sewer line issue and techs were quick to respond and come out. Issue was quickly identified and advice was provided that it was a city issue and to contact them. I did and city is fixing. The ethics of their staff is beyond reproach. I highly recommend.
JustUs PlumbingDwayne and his team are outstanding, they're prompt and professional and get the job done!
O & M Plumbing Services, Inc.They don't try to sell us on more than we need, and will bundle work together instead of nickel and dimeing. Work comes out clean, and they've give good information on what is going on with our plumbing.
O & M Plumbing Services, Inc.I found O&M via AI search for fairest prices in Austin and known for not upselling. Given we had sewage pouring out of our broken sump pump and toilets not flushing, we had no clue what we were up against. Two other plumbers came to upsell us new very costly sump pump. But O+M saved the day - specifically Sean,…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  ROD Plumbing IncRound Rock, TX | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $292 |
| 2 |  Johnny Pipes PlumbingRound Rock, TX | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | — |
| 3 | O & M Plumbing Services, Inc.Round Rock, TX | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $417 |
| 4 |  Aloha Plumbing LLCRound Rock, TX | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $548 |
| 5 | Spot-On PlumbingRound Rock, TX | A 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.91 | $680 |
| 6 | JustUs PlumbingRound Rock, TX | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.87 | $432 |
| 7 | Crow's Plumbing ServiceRound Rock, TX | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAABA | 4.86 | $506 |
| 8 |  Beyond Wow Plumbing & DrainsRound Rock, TX | B 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAACA | 4.86 | $898 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Drain cleaning | $248 | $340 | $493 | 96% |
| Toilet repair | $248 | $353 | $559 | 95% |
| Plumbing pipe repair | $278 | $517 | $1.2k | 97% |
| Plumbing leak detection | $228 | $325 | $542 | 96% |
| Water heater installation | $1.2k | $1.9k | $2.8k | 99% |
| Faucet repair | $228 | $366 | $645 | 94% |
| Plumbing leak repair | $251 | $383 | $654 | 96% |
| Water heater repair | $246 | $383 | $706 | 95% |
| Faucet installation | $305 | $429 | $645 | 95% |
| Shower repair | $251 | $351 | $478 | 97% |
| Outdoor plumbing system repair | $261 | $745 | $2.2k | 98% |
| Toilet installation | $463 | $680 | $1.2k | 98% |
Sump Pump Repair Services in Round Rock, TX at a glance
How the 8 sump pump repair services we rated in Round Rock, TX compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A788%
- Grade B113%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up450%
- 4.80–4.89★450%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality4,24620%
- Professionalism5,03124%
- Responsiveness4,65622%
- Punctuality4,17120%
- Value2,84514%
Was the price fair?
All price verdicts left with reviews.
- Great price57221%
- Reasonable1,73964%
- Overpriced1315%
- Not sure26110%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.