Experts Reviews · 2026 Ratings

The Best Sump Pump Repair Services in Round Rock, TX

We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$478typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
95%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 18,285 Google reviews of 24 top-rated sump pump repair services nationwide; 8 of them in Round Rock, TX. Updated November 2, 2026.

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Best sump pump repair services in Round Rock for water heater installation

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$1.9k
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$1.2k–$2.8k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.944
1Crow's Plumbing Service logoCrow's Plumbing Service★ 4.94 on this job143 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.94★Number of such jobs 25%143Overall Experts Score 20%82Job match= 92Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
2Spot-On Plumbing logoSpot-On Plumbing★ 5.00 on this job37 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%37Overall Experts Score 20%89Job match= 90Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
3O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.★ 4.95 on this job44 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.95★Number of such jobs 25%44Overall Experts Score 20%94Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
4Aloha Plumbing LLC logoAloha Plumbing LLC★ 4.94 on this job49 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.94★Number of such jobs 25%49Overall Experts Score 20%90Job match= 87Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Johnny Pipes Plumbing logoJohnny Pipes Plumbing★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%99Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
6JustUs Plumbing logoJustUs Plumbing★ 4.84 on this job61 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.84★Number of such jobs 25%61Overall Experts Score 20%86Job match= 81Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains★ 4.93 on this job27 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.93★Number of such jobs 25%27Overall Experts Score 20%72Job match= 80Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8ROD Plumbing Inc logoROD Plumbing Inc★ 5.00 on this job5 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%100Job match= 79Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

Job match = this company’s ★ on reviews Google tagged “Water heater installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water heater installation

BradLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★
JustUs Plumbing logoJustUs Plumbing

They showed up for the estimate. But, then that was the last I heard from them. Never got an estimate. Not surprised really. The guy who came never took any notes. He took a few photos with his phone on a couple things I wanted done, but not on several other items. So, not sure I would have trusted them anyway. At…

Water heater installationService not listed
TimLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.

That’s what a win looks like, thanks Chris and O&M Plumbing. My water heater started leaking last Sunday. I checked the e warranty and figured out I had 4 days before it expired. O&M sent Chris out to us on Tuesday and he diagnosed the problem, cracked tank, and replaced it on the spot. O&M took care of the warranty…

Paid $1,000–1,200Reasonable priceWater heater installation
BradLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Crow's Plumbing Service logoCrow's Plumbing Service

Our water heater failed and I called Crow’s. They were responsive, professional, and reasonably priced. I put them on my contacts to call again if we have any plumbing problems.

Paid $2,000+Reasonable priceWater heater installation
Boy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Spot-On Plumbing logoSpot-On Plumbing

Alec came out on time, gave me a solid estimate, and walked me through the replacement of my water heater and pressure valve. Spot-On Plumbing was on time and on budget. I will definitely call on them if I need any plumbing work in the future.

Paid $2,000+Reasonable priceWater heater installation
Barbara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & Drains

I’ve used Beyond WOW (fka S&D) on big and small jobs for over 10 years and am consistently impressed with their quality of work, insights, and courtesy.

Paid $2,000+Reasonable priceWater heater installation
STEVE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Aloha Plumbing LLC logoAloha Plumbing LLC

I visited Aloha Plumbing's website and scheduled an appointment for our bi-annual maintenance check (installed 4 years ago [also by Aloha Plumbing]) of our tankless water heater. I received a reply text and reply e-mail confirming our appointment. I received a text message within 15 minutes of our appointment that…

Paid $200–400Great priceWater heater installation+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of sump pump repair services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1ROD Plumbing Inc logoROD Plumbing IncRound Rock, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Johnny Pipes Plumbing logoJohnny Pipes PlumbingRound Rock, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
3O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.Round Rock, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$417
4Aloha Plumbing LLC logoAloha Plumbing LLCRound Rock, TXA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$548
5Spot-On Plumbing logoSpot-On PlumbingRound Rock, TXA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%86+12.2Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$680
6JustUs Plumbing logoJustUs PlumbingRound Rock, TXA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87$432
7Crow's Plumbing Service logoCrow's Plumbing ServiceRound Rock, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAABA4.86$506
8Beyond Wow Plumbing & Drains logoBeyond Wow Plumbing & DrainsRound Rock, TXB 72How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAACA4.86$898

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$248$340$49396%
Toilet repair$248$353$55995%
Plumbing pipe repair$278$517$1.2k97%
Plumbing leak detection$228$325$54296%
Water heater installation$1.2k$1.9k$2.8k99%
Faucet repair$228$366$64594%
Plumbing leak repair$251$383$65496%
Water heater repair$246$383$70695%
Faucet installation$305$429$64595%
Shower repair$251$351$47897%
Outdoor plumbing system repair$261$745$2.2k98%
Toilet installation$463$680$1.2k98%

Sump Pump Repair Services in Round Rock, TX at a glance

How the 8 sump pump repair services we rated in Round Rock, TX compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A788%
  • Grade B113%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up450%
  • 4.80–4.89★450%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,24620%
  • Professionalism5,03124%
  • Responsiveness4,65622%
  • Punctuality4,17120%
  • Value2,84514%

Was the price fair?

All price verdicts left with reviews.

  • Great price57221%
  • Reasonable1,73964%
  • Overpriced1315%
  • Not sure26110%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.