Experts Reviews · 2026 Ratings

The Best Tax Preparation Services

We graded 123 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 17,581 Google reviews of 123 top-rated tax preparation services nationwide. Updated October 29, 2026.

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Best tax preparation services for income tax return filing

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1EPIC TAXES logoEPIC TAXES★ 5.00 on this job81 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%81Overall Experts Score 20%98Job match= 99Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.99
2Elazouzi Tax Services logoElazouzi Tax Services★ 5.00 on this job56 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%56Overall Experts Score 20%100Job match= 97Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
3Gonzalez Tax Services logoGonzalez Tax Services★ 5.00 on this job46 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%46Overall Experts Score 20%99Job match= 95Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
4Jackson Hewitt Tax Service logoJackson Hewitt Tax Service★ 5.00 on this job44 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%44Overall Experts Score 20%93Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
5E & E Tax Services logoE & E Tax Services★ 5.00 on this job39 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%39Overall Experts Score 20%97Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
6Plaza Tax Advisors logoPlaza Tax Advisors★ 5.00 on this job45 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%45Overall Experts Score 20%91Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
7TaxMax Services logoTaxMax Services★ 5.00 on this job33 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%33Overall Experts Score 20%95Job match= 92Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
8Refund Man Taxes / Arlington Tax Services logoRefund Man Taxes / Arlington Tax Services★ 5.00 on this job28 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%28Overall Experts Score 20%100Job match= 92Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92

Job match = this company’s ★ on reviews Google tagged “Income tax return filing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about income tax return filing

Sophia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Gonzalez Tax Services logoGonzalez Tax Services

We really needed some tax stuff done and Andres basically dropped what he was doing to help us! He was very professional and very thorough. It was such a blessing to find him! He will be our tax guy moving forward now! Also, so very kind!

Income tax return filing
AlejandraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Elazouzi Tax Services logoElazouzi Tax Services

Eula was great from step one. Returns calls and messages promptly, great in office, very easy to work with and even recommended changes on past taxes that may be possible. She was able to get me in before the 10/15 deadline and worked around my work schedule. I just can't say enough good about her. 100% recommend…

Reasonable priceIncome tax return filing
Dianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Plaza Tax Advisors logoPlaza Tax Advisors

The folks at Plaza Tax Advisors are Honest, Very Kind, Very Knowledgable & have their clients Best Interest First & Foremost. They are Real People that have been where you're at, so they understand our situations. It is a Family, Peter Friendly Atmosphere.

Great priceCryptocurrency tax planningTax problem consultingNew business tax consulting
Phyllis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Refund Man Taxes / Arlington Tax Services logoRefund Man Taxes / Arlington Tax …

Fantastic service. I was able to file taxes stress free this year. He also does taxes for other family members and they also highly recommend.

Reasonable priceTax problem consultingIncome tax return filingIncome tax return preparation
NAYE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
EPIC TAXES logoEPIC TAXES

Estoy muy satisfecha con la atención que siempre nos han brindado en Epic Taxis, la amabiliadad y eficiencia con la que ayudan y resuelven los temas, y sin duda alguna recomendaría ampliamente Epic Taxes

Great priceNew business tax consultingIncome tax return filingIncome tax return preparation
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
TaxMax Services logoTaxMax Services

Amazing service, very professional and was able to assist us with additional issues that we encountered.

Reasonable priceTax problem consultingIncome tax return filing

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of tax preparation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1My Tax Team | CPA Payroll & Tax Preparation Services logoMy Tax Team | CPA Payroll & Tax Preparation ServicesRowlett, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
2Edsbookkeeping & Taxes logoEdsbookkeeping & TaxesSacramento, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
3CANAAN TAX ENTERPRISES LLC logoCANAAN TAX ENTERPRISES LLCMiami Gardens, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
4Elazouzi Tax Services logoElazouzi Tax ServicesPlacentia, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
5Refund Man Taxes / Arlington Tax Services logoRefund Man Taxes / Arlington Tax ServicesFort Worth, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
6EMC Accounting Group logoEMC Accounting GroupDenver, COA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
7TAX OKC logoTAX OKCOklahoma City, OKA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
8Clear Choice Tax PreparationRowlett, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
9S Godoy & Associates logoS Godoy & AssociatesRowlett, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
10Primax Tax & Financial Services Inc logoPrimax Tax & Financial Services IncSacramento, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
11Gonzalez Tax Services logoGonzalez Tax ServicesPlacentia, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
12Q Nycee Tax Services LLC logoQ Nycee Tax Services LLCFort Worth, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Tax Preparation Services at a glance

How the 123 tax preparation services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A8267%
  • Grade B2823%
  • Grade C108%
  • Grade D32%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up6250%
  • 4.80–4.89★2823%
  • 4.60–4.79★3024%
  • Below 4.60★32%

What customers praise

Share of Google review highlights.

  • Quality93724%
  • Professionalism1,25332%
  • Responsiveness92524%
  • Punctuality00%
  • Value79220%

Was the price fair?

All price verdicts left with reviews.

  • Great price91157%
  • Reasonable62639%
  • Overpriced493%
  • Not sure231%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.