The Best Tax Preparation Services in Georgia
We graded 7 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 18,001 Google reviews of 125 top-rated tax preparation services nationwide; 7 of them in Georgia. Updated October 30, 2026.
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Best tax preparation services in Georgia for income tax return filing
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H&R BlockHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%21Overall Experts Score 20%78Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
Jackson Hewitt Tax ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%4.89★Number of such jobs 25%9Overall Experts Score 20%82Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
Integrity Trusted Taxes & Accounting, LLCHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%97Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
H&R BlockHow Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%78Job match= 74Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74Job match = this company’s ★ on reviews Google tagged “Income tax return filing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about income tax return filing
H&R BlockTeresa was absolutely amazing! She was professional, patient, knowledgeable, and genuinely cared about making sure everything was handled correctly. She took the time to answer my questions, explain things clearly, and make what can be a stressful process feel so much easier. It’s not often you find someone who goes…
H&R BlockToday my grandmother had the pleasure to go to the H&R Block on Augusta Road. The reception was very welcoming and professional. We were lucky enough to have Mary Cantrella!!!Mary was amazing, patient, knowledgeable. I would absolutely recommend her 10 stars We will definitely be back to see Mary.
Integrity Trusted Taxes & Account…I highly recommend using this agency in particular due to the professionalism, knowledge, and business ethics that are utilized which is greatly needed and appreciated especially in this field. Thank you for taking care of me and family for up to 10 years now.
Jackson Hewitt Tax ServiceIt was a very good day and I’m sure it will get better if it could get any better, but I enjoy working with your preparer to get the best results for me. Thank you, Carnell Middleton
H&R BlockVery efficient and quick! Mrs. Duncan was very knowledgeable and even took time to address a concern that a family member had! I was very satisfied and thankful for her to do my taxes! We’ll definitely return and recommend the H&R in Pooler!
H&R BlockMy experience at HR Block was outstanding. Ms. Jean was exceptional, patient, and very professional throughout the entire process. She is very knowledgeable and took the time to answer all of my questions while making sure I understood everything clearly. Her attention to detail and willingness to help made the…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of tax preparation services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | Integrity Trusted Taxes & Accounting, LLCPooler, GA | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 | Jackson Hewitt Tax ServicePooler, GA | A 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%96+13.6Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAA | 4.76 | — |
| 3 | H&R BlockPooler, GA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%89+12.6Replies to reviews 7%59+4.2Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAC | 4.77 | — |
| 4 | H&R BlockPooler, GA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%38+2.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.78 | — |
| 5 |  Jackson Hewitt Tax ServicePooler, GA | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%54+13.1Value 14%82+11.6Replies to reviews 7%79+5.6Craft & service penalty98−0.2Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAAAB | 4.65 | — |
| 6 |  H&R BlockPooler, GA | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%47+11.4Value 14%95+13.4Replies to reviews 7%25+1.8Craft & service penalty99−0.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAAAD | 4.75 | — |
| 7 |  Underwood Tax ServicesPooler, GA | B 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%53+12.8Value 14%94+13.3Replies to reviews 7%26+1.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–AAD | 4.54 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Tax Preparation Services in Georgia at a glance
How the 7 tax preparation services we rated in Georgia compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A229%
- Grade B571%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up114%
- 4.80–4.89★00%
- 4.60–4.79★571%
- Below 4.60★114%
What customers praise
Share of Google review highlights.
- Quality94424%
- Professionalism1,27032%
- Responsiveness93324%
- Punctuality00%
- Value79720%
Was the price fair?
All price verdicts left with reviews.
- Great price92456%
- Reasonable64239%
- Overpriced553%
- Not sure272%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.