The Best Taxi Services in New Haven, CT
We graded 3 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 9,743 Google reviews of 25 top-rated taxi services nationwide; 3 of them in New Haven, CT. Updated November 6, 2026.
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Best taxi services in New Haven for limousines
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M7 RideHow Job match is calculatedBuilt only from reviews Google tagged “Limousines”:Stars on this job 55%4.63★Number of such jobs 25%95Overall Experts Score 20%61Job match= 64Stars are pulled toward the category average (4.68★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.64
A&S TaxiHow Job match is calculatedBuilt only from reviews Google tagged “Limousines”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%81Job match= 63Stars are pulled toward the category average (4.68★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.63
Teddy's LimoHow Job match is calculatedBuilt only from reviews Google tagged “Limousines”:Stars on this job 55%4.33★Number of such jobs 25%9Overall Experts Score 20%69Job match= 42Stars are pulled toward the category average (4.68★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.42Job match = this company’s ★ on reviews Google tagged “Limousines” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about limousines
M7 RideKwame is Excellent Safe Driver and very reliable and on time. Thank YOU KWAME. 5*****. JOB WELL DONE. I'm in wheelchair and Kwame very nice to secure me.
Teddy's LimoTeddy's has been and will continue to be my go to for transportation in the Fairfield county and NY areas. Always extremely pleasant to deal with. Comfortable rides, courteous staff both on phone and in person. Never had an issue in the 15+ years I've been utilizing their services.
A&S TaxiI love riding with this Taxi company. They are the absolute best. I always travel with them whenever I need airport transportation.They are reliable and work around the customers need. All in all excellent service and experience every time.
M7 RideMayormente, un servicio superior. Tienen suerte en la calidad de sus choferes y tal vez su sistema o plan de negocio también sea excepcional.
M7 RideMy driver was very friendly! He nines the demographics of where I was going and drove with caution!!
Teddy's LimoI was provided a quote from JFK airport back to my home for $206 base rate, with a final cost of $298 after fee/gratuity. I was told that the final cost could increase a little, but would not exceed $323. I booked at the quoted rate, but when I received the confirmation email, the final cost had ballooned to over…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of taxi services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | A&S TaxiNew Haven, CT | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%73+22.5Experts Score= 81Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––A– | 4.88 | — |
| 2 | Teddy's LimoNew Haven, CT | B 69How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%60+14.5Value 14%90+12.7Replies to reviews 7%48+3.4Craft & service penalty99−0.1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAC | 4.64 | — |
| 3 | M7 RideNew Haven, CT | B 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%2+0.3Replies to reviews 7%94+6.6Craft & service penalty89−1.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAFAA | 4.60 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Taxi Services in New Haven, CT at a glance
How the 3 taxi services we rated in New Haven, CT compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A133%
- Grade B267%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up00%
- 4.80–4.89★133%
- 4.60–4.79★267%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality7227%
- Professionalism7127%
- Responsiveness00%
- Punctuality6525%
- Value5521%
Was the price fair?
All price verdicts left with reviews.
Not enough data yet.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.