The Best Taxi Services in Memphis, TN
We graded 3 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 9,743 Google reviews of 25 top-rated taxi services nationwide; 3 of them in Memphis, TN. Updated November 6, 2026.
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Best taxi services in Memphis for limousines
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ASAP Car & Taxi ServiceHow Job match is calculatedBuilt only from reviews Google tagged “Limousines”:Stars on this job 55%5.00★Number of such jobs 25%18Overall Experts Score 20%55Job match= 83Stars are pulled toward the category average (4.68★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83Job match = this company’s ★ on reviews Google tagged “Limousines” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about limousines
ASAP Car & Taxi ServiceIt’s one of the best service I ever use in this town I always recommend it is Professional
ASAP Car & Taxi ServiceChris was great! I had an early morning flight and he was the only one who would guarantee a pick up. Enjoyable, comfortable ride to the airport, would definitely use ASAP again!
ASAP Car & Taxi ServiceI must say this taxi/limousine was awesome. Called on a pinch and they arrived very quickly and the service was impeccable.
ASAP Car & Taxi ServiceASAP Transportation right here in Memphis was on time, hospitable and comfortable. My family will be calling Mr. Chris again.
ASAP Car & Taxi ServiceMr. Chris saved my trip. After flight delays landed me late to my car rental pickup, my reserved car was rented out to someone else. He was able to work with me on rides to all of my appointments and pre-scheduled my trip to the airport. He’s my go-to for any future trip here for me and for any of my colleagues visiting the area.
ASAP Car & Taxi ServiceTransportation to and from Memphis airport. Mr. Chris is absolutely professional, responsive, courteous and reliable. I travel to Memphis from Detroit to see my grand babies and Mr. Chris of ASAP is my “go-to” transportation always! He is patient and accountable and there for me! He has NEVER disappointed me and…
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of taxi services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  Legacy Taxi Cab LLCMemphis, TN | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%92+28.3Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––A– | 5.00 | — |
| 2 |  A & R Car And Taxi ServiceMemphis, TN | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%77+21.7Replies to reviews 8%70+5.8Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AB | 4.92 | — |
| 3 | ASAP Car & Taxi ServiceMemphis, TN | C 55How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%51+12.4Value 14%48+6.8Replies to reviews 7%100+7.1Craft & service penalty64−3.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CCBCAA | 4.45 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Taxi Services in Memphis, TN at a glance
How the 3 taxi services we rated in Memphis, TN compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A267%
- Grade B00%
- Grade C133%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up267%
- 4.80–4.89★00%
- 4.60–4.79★00%
- Below 4.60★133%
What customers praise
Share of Google review highlights.
- Quality7227%
- Professionalism7127%
- Responsiveness00%
- Punctuality6525%
- Value5521%
Was the price fair?
All price verdicts left with reviews.
Not enough data yet.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.