Experts Reviews · 2026 Ratings

The Best Towing Services

We graded 60 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 20,627 Google reviews of 60 top-rated towing services nationwide. Updated October 28, 2026.

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Best towing services for brakes

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1Campus Garage logoCampus Garage★ 4.97 on this job29 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%4.97★Number of such jobs 25%29Overall Experts Score 20%93Job match= 94Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Huron Automotive logoHuron Automotive★ 5.00 on this job24 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%87Job match= 94Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
3Fix It Auto Repair logoFix It Auto Repair★ 5.00 on this job12 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%95Job match= 89Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
4Gene's Auto & Truck logoGene's Auto & Truck★ 5.00 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%89Job match= 85Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
5Eastman Auto Care logoEastman Auto Care★ 5.00 on this job13 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%44Job match= 80Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
6Mark Hansen Auto Repair Service logoMark Hansen Auto Repair Service★ 5.00 on this job5 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%63Job match= 75Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75
7Ron's Auto Repair Center logoRon's Auto Repair Center★ 4.80 on this job15 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%4.80★Number of such jobs 25%15Overall Experts Score 20%63Job match= 74Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74
8Car-X Tire & Auto logoCar-X Tire & Auto★ 4.33 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%4.33★Number of such jobs 25%6Overall Experts Score 20%35Job match= 48Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.48

Job match = this company’s ★ on reviews Google tagged “Brakes” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about brakes

Jarrett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fix It Auto Repair logoFix It Auto Repair

5 Stars isn’t enough, even if I had 10 stars, I would 100. Fixit has easily fixed my car again and again, often same day. They charge a fair price and I couldn’t recommend them enough.

Great priceTransmissionAuto battery replacementBrakes
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Huron Automotive logoHuron Automotive

Huron Automotive did a great job on my Traverse. They are always timely and seamless on their efforts to work with customers.

Reasonable priceBrakesService not listed
lynnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Gene's Auto & Truck logoGene's Auto & Truck

Always great work...keep me fully informed about status of my car work.comfortable place to wait while repairs being done. And they r nice.. honest trustworthy good at their job too. reasonably priced. i am a fan after many years of car(s) repaired

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Campus Garage logoCampus Garage

High quality work. Honest and easy to work with. Very customer and quality oriented. Would strongly recommend them. This has been the case every time I have had work done by them. I would not go to any other garage.The last two days I had brake work done on both my cars. It was clearly explained what…

Great priceBrakesBatteryOil change
Car6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mark Hansen Auto Repair Service logoMark Hansen Auto Repair Service

Always get great service from them. Honest, hard working, and they remember you when you come back.

Reasonable priceTiresAuto battery replacementGeneral repairs & maintenance
JD13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
Car-X Tire & Auto logoCar-X Tire & Auto

I had been a customer for years!!! Put new brake pads and rotors on last year... Went back 5 times in 5 months with complaints of brakes squeeking and not braking quickly... Finally, went to another shop and was told, due to cheap parts my brakes needed to be replaced!!! My pads were a 2 out of 10, which meant the…

Not sureBrakes

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of towing services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1First Call Towing Service logoFirst Call Towing ServiceFremont, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2904 Express Towing logo904 Express TowingJacksonville, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
3Towing & Roadside Service | RoadAngel logoTowing & Roadside Service | RoadAngelMcKinney, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99—
4Jax Discount Towing LLC logoJax Discount Towing LLCJacksonville, FLA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98—
5Highway Towing & Transportation logoHighway Towing & TransportationFremont, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
6First Place Towing Service Atlanta logoFirst Place Towing Service AtlantaAtlanta, GAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
7ND Towing ServiceMcKinney, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98—
8Beachside Towing -- Towing in St Augustine and St Augustine Beach FloridaJacksonville, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98—
9Grace to Grace towing-cash for used junk cars Atlanta- wrecked & some no title car removal near meAtlanta, GAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96—
10Westside Atlanta Towing logoWestside Atlanta TowingAtlanta, GAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98—
11Dick's Community Towing Campbell logoDick's Community Towing CampbellFremont, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94—
12Economy Tow logoEconomy TowFremont, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.95—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Towing Services at a glance

How the 60 towing services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4677%
  • Grade B610%
  • Grade C58%
  • Grade D23%
  • Grade F12%

Google ratings

Average stars per company.

  • 4.90★ and up3762%
  • 4.80–4.89★1017%
  • 4.60–4.79★712%
  • Below 4.60★610%

What customers praise

Share of Google review highlights.

  • Quality1,26724%
  • Professionalism1,64132%
  • Responsiveness240%
  • Punctuality1,28525%
  • Value98319%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,19854%
  • Reasonable85738%
  • Overpriced472%
  • Not sure1376%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.