Experts Reviews · 2026 Ratings

The Best Towing Services in Ohio

We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.85★average ratingPlain average of every Google star rating we collected for these companies.
2.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 73,771 Google reviews of 144 top-rated towing services nationwide; 6 of them in Ohio. Updated November 9, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best towing services in Ohio for car towing

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1FM Towing LLC logoFM Towing LLC★ 5.00 on this job88 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%5.00★Number of such jobs 25%88Overall Experts Score 20%100Job match= 92Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
2Englewood Truck Towing and Recovery logoEnglewood Truck Towing and Recovery★ 4.92 on this job96 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%4.92★Number of such jobs 25%96Overall Experts Score 20%95Job match= 86Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
3Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker★ 4.85 on this job488 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%4.85★Number of such jobs 25%488Overall Experts Score 20%81Job match= 84Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
4M.L. Johnson Roadside Service logoM.L. Johnson Roadside Service★ 5.00 on this job14 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%97Job match= 81Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
5Newdawn Towing & Recovery LLC logoNewdawn Towing & Recovery LLC★ 4.67 on this job80 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%4.67★Number of such jobs 25%80Overall Experts Score 20%53Job match= 59Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.59
6Bill's Auto Repair & Towing Service logoBill's Auto Repair & Towing Service★ 4.56 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%4.56★Number of such jobs 25%9Overall Experts Score 20%54Job match= 51Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.51

Job match = this company’s ★ on reviews Google tagged “Car towing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about car towing

Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Ca…

Driver came exactly when he said he would. My driver Will was friendly, helpful and efficient, Parked my car in front of my garage better than I could have.

Great priceCar towing
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★
Newdawn Towing & Recovery LLC logoNewdawn Towing & Recovery LLC

If I could give this a 0 I would but, I can’t. They were so rude to me. Because I am a girl they acted like I was a burden. A car was stuck in my driveway for days and they were the number that was said to call and were beyond rude to me. They are terrible and would never recommend!

Not sureCar towing
Leanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
FM Towing LLC logoFM Towing LLC

Very nice and helpful! I feel like I received a fair, honest price and prompt help. I would definitely recommend and use again myself.

Reasonable priceCar towing
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Ca…

Very speedy service. I only waited 20 minutes from the time I called for a tow. Jack was a pleasure to deal with. 5/5 stars. Highly recommend.

Reasonable priceCar towing
Regina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Ca…

Excellent it was very quick. He was very nice and polite. I love it. Only thing is the price was really expensive but other than that everything else was fine thank you for your services.

OverpricedCar towing
Lillie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Ca…

At first very nervous but GOD WAS WITH US. WE FOUND THE LOCATION WITH EASE. PAID AND WENT OUR WAY. I understood the price would be high. I don't get my car towed every day, all around it was a good experienc

Not sureCar towing

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of towing services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1FM Towing LLC logoFM Towing LLCReading, OHA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2M.L. Johnson Roadside Service logoM.L. Johnson Roadside ServiceReading, OHA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
3Englewood Truck Towing and Recovery logoEnglewood Truck Towing and RecoveryReading, OHA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93—
4Millennium Towing & Recovery – Cars & Heavy Duty Semi Truck Wrecker logoMillennium Towing & Recovery – Cars & Heavy Duty Semi Truck WreckerReading, OHA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.74—
5Bill's Auto Repair & Towing Service logoBill's Auto Repair & Towing ServiceReading, OHC 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%39+9.5Value 14%82+11.6Replies to reviews 7%91+6.4Craft & service penalty82−1.8Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.CDAABA4.59—
6Newdawn Towing & Recovery LLC logoNewdawn Towing & Recovery LLCReading, OHC 53How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%53+28.9Reliability 24%33+8Value 14%100+14.1Replies to reviews 7%57+4Craft & service penalty77−2.3Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.CDBAAC4.46—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Towing Services in Ohio at a glance

How the 6 towing services we rated in Ohio compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A467%
  • Grade B00%
  • Grade C233%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up350%
  • 4.80–4.89★00%
  • 4.60–4.79★117%
  • Below 4.60★233%

What customers praise

Share of Google review highlights.

  • Quality5,59824%
  • Professionalism7,63433%
  • Responsiveness630%
  • Punctuality6,13326%
  • Value4,03017%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,94942%
  • Reasonable2,99043%
  • Overpriced1753%
  • Not sure85112%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.