The Best Towing Services in Eugene, OR
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 33,141 Google reviews of 89 top-rated towing services nationwide; 10 of them in Eugene, OR. Updated November 2, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Best towing services in Eugene for motorcycle towing
Clear ✕
Alpha Towing and RecoveryHow Job match is calculatedBuilt only from reviews Google tagged “Motorcycle towing”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%88Job match= 85Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
AE TowingHow Job match is calculatedBuilt only from reviews Google tagged “Motorcycle towing”:Stars on this job 55%4.75★Number of such jobs 25%12Overall Experts Score 20%76Job match= 79Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
A+ TowingHow Job match is calculatedBuilt only from reviews Google tagged “Motorcycle towing”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%77Job match= 79Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
Emerald Valley TowingHow Job match is calculatedBuilt only from reviews Google tagged “Motorcycle towing”:Stars on this job 55%3.00★Number of such jobs 25%4Overall Experts Score 20%54Job match= 26Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.26Job match = this company’s ★ on reviews Google tagged “Motorcycle towing” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about motorcycle towing
Alpha Towing and RecoveryJust used Alpha to tow my motorcycle. They were really responsive, checked in with me when they were on the way, and Stephanie was very detailed in making sure my bike made it back home. Hopefully I won’t need a tow again but I would call Alpha if ever do.
A+ TowingRecently had a road hazard take out my 2024 Harley Road Glide. Was concerned that my pride and joy would have to be towed but when Herman showed up with his flatbed I was confident things would be ok. He made sure to load it properly, kept an eye on it during the 90 mile tow and overall was great. He was personable…
AE TowingAlex was great - excellent service and very careful with my bike. Would reccomend!
Emerald Valley TowingDriver was a trip ! He showed up 2 hours late , eating coco puffs as he got out of his truck and kept calling me Barbara ( I’m a guy ) but he was set on calling me babe and Barbara ? Yeah I kind of ran away from him ! Think ya may want to consider not using emerald valley towing ? Unless your name is Barbara ?
A+ TowingJeff of Springfield, Oregon. I called A+ towing later evening on a recent Friday. Their driver Chuck arrived within 30 minutes as promised and safely transported my vehicle to my home in a timely manner. I was thoroughly pleased with Chuck’s effort and gracious attitude and prompt arrival! Should I ever need a vehicle tow again I will call A+ towing.
A+ TowingThanks Herman! He saved my life and rescued 12 kittens from trees, also is insanely ripped and good looking.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of towing services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Laneys Towing and AutomotiveEugene, OR | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Craft & service penalty99−0.1Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAA–A– | 4.99 | — |
| 2 |  Rogers Towing and TransportEugene, OR | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AAA | 4.90 | — |
| 3 | Alpha Towing and RecoveryEugene, OR | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.84 | — |
| 4 |  Hitch Pro And TowEugene, OR | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%88+24.8Replies to reviews 8%40+3.3Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AC | 4.87 | — |
| 5 | A+ TowingEugene, OR | B 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAB | 4.75 | — |
| 6 | AE TowingEugene, OR | B 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAC | 4.77 | — |
| 7 |  RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk CarsEugene, OR | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%75+21.2Replies to reviews 8%16+1.3Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AF | 4.74 | — |
| 8 |  Sun AutomotiveEugene, OR | B 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%67+16.2Value 14%86+12.2Replies to reviews 7%45+3.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAC | 4.73 | — |
| 9 |  Rogers Towing and TransportEugene, OR | C 55How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%37+9Value 14%42+5.9Replies to reviews 7%80+5.7Craft & service penalty93−0.7Momentum penalty64−3.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BDACBA | 4.66 | — |
| 10 | Emerald Valley TowingEugene, OR | C 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%38+9.2Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty75−2.5Momentum penalty38−6.2Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BDBADA | 4.56 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|
Towing Services in Eugene, OR at a glance
How the 10 towing services we rated in Eugene, OR compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A440%
- Grade B440%
- Grade C220%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up220%
- 4.80–4.89★220%
- 4.60–4.79★550%
- Below 4.60★110%
What customers praise
Share of Google review highlights.
- Quality3,25624%
- Professionalism4,40732%
- Responsiveness630%
- Punctuality3,62426%
- Value2,35117%
Was the price fair?
All price verdicts left with reviews.
- Great price1,53951%
- Reasonable1,16938%
- Overpriced672%
- Not sure2669%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.