Experts Reviews · 2026 Ratings

The Best Towing Services in Eugene, OR

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.86★average ratingPlain average of every Google star rating we collected for these companies.
2.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 33,141 Google reviews of 89 top-rated towing services nationwide; 10 of them in Eugene, OR. Updated November 2, 2026.

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Best towing services in Eugene for tire change

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1AE Towing logoAE Towing★ 4.91 on this job78 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%4.91★Number of such jobs 25%78Overall Experts Score 20%76Job match= 88Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Alpha Towing and Recovery logoAlpha Towing and Recovery★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%88Job match= 81Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
3Rogers Towing and Transport logoRogers Towing and Transport★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%92Job match= 80Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
4A+ Towing logoA+ Towing★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%77Job match= 79Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
5Emerald Valley Towing logoEmerald Valley Towing★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%54Job match= 71Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.71
6Rogers Towing and Transport logoRogers Towing and Transport★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%55Job match= 68Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68

Job match = this company’s ★ on reviews Google tagged “Tire change” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about tire change

Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rogers Towing and Transport logoRogers Towing and Transport

We were at a rest area in Oregon, not near any bigger town, and were very pleased to get help in less than 10 minutes. The man who helped us was very polite and took care of us quickly. We couldn't have asked for better service all the way around!

Great priceTire change
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
A+ Towing logoA+ Towing

My daughter had a flat tire and we called A+ to help out. Chuck was super patient and ended up having to tow the car to a tire shop once he discovered there was a tire lock key needed for one of the lug nuts. He was very nice and understanding. Very nice guy! I

Not sureCar towingTire change
Bryson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Alpha Towing and Recovery logoAlpha Towing and Recovery

I got a flat tire out in Oakridge Oregon, Alpha Towing was able to come up quick and helped change my tire and get me back on the road. Super grateful for their support and help!

Reasonable priceTire change
Cassandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
AE Towing logoAE Towing

I used my OnStar roadside assistance and within 10 minutes had a call back from A&E letting my know they were sending someone out with an eta of about 60-90 minutes. Jared arrived around 60 min after and was very friendly and efficient.

Not sureTire change
Wudood5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rogers Towing and Transport logoRogers Towing and Transport

Keoki quickly came out and took care of me putting on my spare tire on the side of the 5 on a busy Saturday after a game. He had another vehicle on the truck and still was helping me and getting them where they needed. Keoki was great and I recommend giving them a call if you’re in a pinch

Great priceTire change
Sadie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Emerald Valley Towing logoEmerald Valley Towing

Emerald Valley Towing are the best! Shoutout to Jesse for quickly changing my tire and making sure I'm safe to drive to a tire center. Jesse was a total gentleman, very kind, patient, and provided great customer service. I'd call him for help anytime!

Great priceTire change

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of towing services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Laneys Towing and Automotive logoLaneys Towing and AutomotiveEugene, ORA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Craft & service penalty99−0.1Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAA–A–4.99—
2Rogers Towing and Transport logoRogers Towing and TransportEugene, ORA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.90—
3Alpha Towing and Recovery logoAlpha Towing and RecoveryEugene, ORA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.84—
4Hitch Pro And Tow logoHitch Pro And TowEugene, ORA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%88+24.8Replies to reviews 8%40+3.3Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AC4.87—
5A+ Towing logoA+ TowingEugene, ORB 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAB4.75—
6AE Towing logoAE TowingEugene, ORB 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.77—
7RW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk Cars logoRW Towing - Junk Car Buyer, Buy Junk Cars, Sell Junk Car, Scrap Car Buyers, Old Junk CarsEugene, ORB 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%75+21.2Replies to reviews 8%16+1.3Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB––AF4.74—
8Sun Automotive logoSun AutomotiveEugene, ORB 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%67+16.2Value 14%86+12.2Replies to reviews 7%45+3.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.73—
9Rogers Towing and Transport logoRogers Towing and TransportEugene, ORC 55How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%37+9Value 14%42+5.9Replies to reviews 7%80+5.7Craft & service penalty93−0.7Momentum penalty64−3.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BDACBA4.66—
10Emerald Valley Towing logoEmerald Valley TowingEugene, ORC 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%38+9.2Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty75−2.5Momentum penalty38−6.2Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BDBADA4.56—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Towing Services in Eugene, OR at a glance

How the 10 towing services we rated in Eugene, OR compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A440%
  • Grade B440%
  • Grade C220%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up220%
  • 4.80–4.89★220%
  • 4.60–4.79★550%
  • Below 4.60★110%

What customers praise

Share of Google review highlights.

  • Quality3,25624%
  • Professionalism4,40732%
  • Responsiveness630%
  • Punctuality3,62426%
  • Value2,35117%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,53951%
  • Reasonable1,16938%
  • Overpriced672%
  • Not sure2669%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.