The Best Veterinary Emergency Services

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1Petfolk Veterinary & Urgent Care - North Hills★ 4.87 on this job53 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.87★Number of such jobs 25%53Overall Experts Score 20%80Job match= 84Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84

2Quail Corners Animal Hospital★ 5.00 on this job21 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%5.00★Number of such jobs 25%21Overall Experts Score 20%77Job match= 83Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

3Cascade Animal Clinic★ 5.00 on this job26 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%5.00★Number of such jobs 25%26Overall Experts Score 20%63Job match= 83Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

4Welleby Veterinary Hospital★ 5.00 on this job20 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%75Job match= 82Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

5West Eugene Animal Hospital★ 4.96 on this job24 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.96★Number of such jobs 25%24Overall Experts Score 20%63Job match= 79Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

6Scarbrough Animal Hospital★ 4.93 on this job30 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.93★Number of such jobs 25%30Overall Experts Score 20%55Job match= 78Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

7Bush Animal Hospital★ 4.85 on this job26 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.85★Number of such jobs 25%26Overall Experts Score 20%85Job match= 78Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

8Central Broward Animal Hospital★ 5.00 on this job13 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%71Job match= 77Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77

Job match = this company’s ★ on reviews Google tagged “Large animals” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about large animals

SSarahlynLocal Guide · 73 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Bush Animal Hospital

I am very happy with my experience at this clinic. The staff is friendly, helpful, knowledgeable, and professional. I have 2 LARGE dogs, both Mastiff breed. One is 13, one is a pup. The staff is so great at handling them both. The waiting area is clean and very low stress for my dogs. The exam rooms are also… Read full review

Reasonable priceLarge animals

Jessica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Welleby Veterinary Hospital

I had a wonderful experience with the team at Welleby Veterinary Hospital! Kevin, Amy, and Maribeth were all amazing and provided such kind, caring, and professional service. They made me feel welcome and showed genuine compassion and care. It’s clear that they truly care about their patients and their owners. I’m… Read full review

Reasonable priceLarge animals

Sue2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quail Corners Animal Hospital

We had a great second opinion vist with Dr Posey for a complicated issue with our big dog. She walked us through multiple options, offering us affordable options that we can sustain to give our big guy quality of life. Thanks!!

Reasonable priceLarge animals

Ppat4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Central Broward Animal Hospital

Dr. C.C. has been treating my 12 year old black lab mix for almost her entire life. She has performed numerous operations/procedures on her ears, eyes and lumpy bumping. She is a skilled Dr., compassionate professional and thorough during all office visits. My Rosie Dakota owes her happy future days to Dr. C.C.… Read full review

Reasonable priceLarge animals

JJ1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Petfolk Veterinary & Urgent Care …

Everyone there is so nice and helpful! Always willing to put in extra care and effort to make sure you and your pet are comfortable! I’ve moved farther away and have closer places to home but can’t imagine going anywhere else, they love my cat like their own

Reasonable priceLarge animals

Logan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scarbrough Animal Hospital

Scarbrough always takes great care of our girl Harley. They take the time to explain any issues and explore all options for treatment. Thank you Dr. Rob and team!

Reasonable priceLarge animals

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of veterinary emergency services).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Truss Vet - Veterinary Urgent CareRaleigh, NC	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%96+27.1Replies to reviews 8%92+7.6Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––AA	4.96	—
2	Veterinary Surgical Services of So. FLPlantation, FL	A 93iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%85+12.9Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
3	AcutePet Urgent CareParma, OH	A 91iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%89+25.1Replies to reviews 8%100+8.2Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––AA	4.90	—
4	Detroit Dover Animal HospitalParma, OH	A 86iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.80	—
5	UrgentVetRaleigh, NC	A 85iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB–AAA	4.82	—
6	Bush Animal HospitalEugene, OR	A 85iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%73+5.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAB	4.84	—
7	PetSmart Veterinary Services - RaleighRaleigh, NC	A 82iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AAD	4.86	—
8	Petfolk Veterinary & Urgent Care - North HillsRaleigh, NC	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%81+11.5Replies to reviews 7%100+7.1Momentum penalty77−2.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB–ABA	4.85	—
9	Duncan Veterinary HospitalDuncan, OK	B 79iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%88+21.3Value 14%95+13.4Replies to reviews 7%28+2Craft & service penalty67−3.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AABAAD	4.76	—
10	Quail Corners Animal HospitalRaleigh, NC	B 77iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%72+17.5Value 14%90+12.7Replies to reviews 7%68+4.8Craft & service penalty80−2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABAAAB	4.70	—
11	Care First Animal Hospital at GlenwoodRaleigh, NC	B 77iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%73+17.7Value 14%91+12.9Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BBAAAA	4.71	—
12	South Park Animal HospitalSan Francisco, CA	B 77iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%66+9.3Replies to reviews 7%100+7.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB–BAA	4.83	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Veterinary Emergency Services at a glance

How the 58 veterinary emergency services we rated compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.