The Best Veterinary Emergency Services in Oregon
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 25,351 Google reviews of 58 top-rated veterinary emergency services nationwide; 10 of them in Oregon. Updated November 1, 2026.
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Best veterinary emergency services in Oregon for large animals
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Cascade Animal ClinicHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%5.00★Number of such jobs 25%26Overall Experts Score 20%63Job match= 83Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
West Eugene Animal HospitalHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.96★Number of such jobs 25%24Overall Experts Score 20%63Job match= 80Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
Bush Animal HospitalHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.85★Number of such jobs 25%26Overall Experts Score 20%85Job match= 79Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
Q Street Animal HospitalHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.74★Number of such jobs 25%23Overall Experts Score 20%73Job match= 69Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.69
The Ark Veterinary ClinicHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.65★Number of such jobs 25%46Overall Experts Score 20%67Job match= 67Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.67
Willakenzie Animal ClinicHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.68★Number of such jobs 25%28Overall Experts Score 20%67Job match= 65Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.65
Del Oeste Equine HospitalHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.75★Number of such jobs 25%8Overall Experts Score 20%63Job match= 60Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.60
Santa Clara Animal HospitalHow Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%4.50★Number of such jobs 25%34Overall Experts Score 20%59Job match= 54Stars are pulled toward the category average (4.70★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.54Job match = this company’s ★ on reviews Google tagged “Large animals” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about large animals
The Ark Veterinary ClinicBrought my 6 year old dog in for her annual exam and to have them look at her skin issues. Usually my dog is pretty riled up at the vet and doesn’t allow anyone to talk to her or touch her. She has shown her attitude with them before and Instead of denying to continue to see her, they decided to work with us so…
Willakenzie Animal ClinicWe’ve been going here for a few years now and currently Heidi, our German Shepherd, is a patient. They are all very accommodating if she needs to be seen urgently and get her in quickly for a checkup.
Bush Animal HospitalI am very happy with my experience at this clinic. The staff is friendly, helpful, knowledgeable, and professional. I have 2 LARGE dogs, both Mastiff breed. One is 13, one is a pup. The staff is so great at handling them both. The waiting area is clean and very low stress for my dogs. The exam rooms are also…
Q Street Animal HospitalI wouldn’t go anywhere else for my animals! They don’t do scare tactics to ipcharge what may or may not be needed. They are patient and compassionate and helpful.
Del Oeste Equine HospitalI am new to the area and Dr. Annabelle Geisler has been a huge help. She’s gone above and beyond in her assistance. The office staff are also incredibly helpful and kind. I would highly recommend Del Oeste Equine Hospital.
Santa Clara Animal HospitalThe service was prompt in wonderful as always, i bring my dog and my bird here for all their veterinary needs, and they're especially good with my Mullocan Cockatoo Teela, and they were great with my new Puppy Buddy. Thanks Guys, for all you do! 🙂
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of veterinary emergency services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | Bush Animal HospitalEugene, OR | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%73+5.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.84 | — |
| 2 | Q Street Animal HospitalEugene, OR | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%95+13.4Replies to reviews 7%36+2.5Craft & service penalty84−1.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.69 | — |
| 3 | Willakenzie Animal ClinicEugene, OR | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%62+15Value 14%69+9.8Replies to reviews 7%53+3.7Craft & service penalty90−1Momentum penalty86−1.4Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBABAC | 4.77 | — |
| 4 | The Ark Veterinary ClinicEugene, OR | B 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%59+14.3Value 14%74+10.5Replies to reviews 7%92+6.5Craft & service penalty95−0.5Momentum penalty91−0.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCABAA | 4.66 | — |
| 5 |  Animal Health AssociatesEugene, OR | B 66How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%59+8.3Replies to reviews 7%73+5.2Craft & service penalty99−0.1Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCACAB | 4.68 | — |
| 6 |  Oregon Veterinary Referral AssociatesEugene, OR | B 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%60+14.5Value 14%81+11.5Replies to reviews 7%25+1.8Craft & service penalty99−0.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAD | 4.65 | — |
| 7 | Del Oeste Equine HospitalEugene, OR | B 63How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%61+8.6Replies to reviews 7%20+1.4Craft & service penalty73−2.7Momentum penalty49−5.1Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBBBCD | 4.82 | — |
| 8 | West Eugene Animal HospitalEugene, OR | B 63How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%59+14.3Value 14%75+10.6Replies to reviews 7%41+2.9Craft & service penalty66−3.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCBBAC | 4.58 | — |
| 9 | Cascade Animal ClinicEugene, OR | B 63How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%76+10.7Replies to reviews 7%34+2.4Craft & service penalty93−0.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBABAD | 4.59 | — |
| 10 | Santa Clara Animal HospitalEugene, OR | C 59How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%60+14.5Value 14%49+6.9Replies to reviews 7%84+5.9Craft & service penalty54−4.6Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBCCAA | 4.57 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Veterinary Emergency Services in Oregon at a glance
How the 10 veterinary emergency services we rated in Oregon compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A110%
- Grade B880%
- Grade C110%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up00%
- 4.80–4.89★220%
- 4.60–4.79★550%
- Below 4.60★330%
What customers praise
Share of Google review highlights.
- Quality1,20626%
- Professionalism1,44031%
- Responsiveness1,23526%
- Punctuality00%
- Value81217%
Was the price fair?
All price verdicts left with reviews.
- Great price44420%
- Reasonable1,51468%
- Overpriced1246%
- Not sure1296%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.