The Best Water Heater Repair

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

1Maximum Flush Sewer and Drain★ 5.00 on this job8 jobs reviewedusually $1–200iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%83Job match= 85Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

2The Honest Plumber - Bay City★ 5.00 on this job7 jobs reviewedusually $200–400iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%78Job match= 82Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

3Sam's Sewer & Drain Service LLC★ 5.00 on this job8 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%54Job match= 79Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

4Pro’s Plumbing and Sewer Inc.★ 5.00 on this job5 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%81Job match= 78Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

5Root Eaters Plumbing and Drain Cleaning Services llc★ 4.60 on this job10 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.60★Number of such jobs 25%10Overall Experts Score 20%39Job match= 62Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.62

Job match = this company’s ★ on reviews Google tagged “Toilet repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about toilet repair

DDavid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The Honest Plumber - Bay City

I've called The Honest Plumber a couple times now, and they are great! This time, our (only) toilet unexpectedly backed up. I had no success plunging it at first, so I called Erik. He got back to me quickly, then actually walked me through how to do a good plunge, plus gave me a few other tips, ultimately saving me… Read full review

Toilet repair

CCathyLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Maximum Flush Sewer and Drain

Josh and Logan came out the same day that I called. Very friendly very personable yet professional. I will definitely call them again if needed!

Paid $1–200Great priceToilet repair

TTonya4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Root Eaters Plumbing and Drain Cl…

Very friendly guy "James" and he fixed the problem right away, I appreciated his honest in a simple repair.

Toilet repair

LLeslieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pro’s Plumbing and Sewer Inc.

Just bought a home and needed a few repairs, Aaron does an amazing job and gave me a bunch of information on other projects I needed done, super nice, affordable and knowledgeable, I highly recommend them for any plumbing problems.

Reasonable priceToilet repairWater heater installation

SSarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam's Sewer & Drain Service LLC

On the evening of Friday October 28, 2022 an unknown subject flushed a couple of items down our toilet. After a suspect line-up we narrowed our suspect pool down to one of two five year olds, twins to be exact. After some interrogation we determined more than one thing had been flushed, including a nail polish… Read full review

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism

VValerieLocal Guide · 102 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Honest Plumber - Bay City

I called the honest plumber and I received great service and he was here right away. Great price and very nice explained everything I will be calling them to do all my plumbing. Erik was great.

Paid $200–400Reasonable priceToilet repair

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water heater repair).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Your Favorite Plumber - SaginawBay City, MI	A 95iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%94+14.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	$397
2	Bedford Plumbing & Heating LLCBay City, MI	A 84iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AABAAA	4.76	—
3	Maximum Flush Sewer and DrainBay City, MI	A 83iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	ABBAAA	4.86	$248
4	Pro’s Plumbing and Sewer Inc.Bay City, MI	A 81iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty71−2.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AABAAD	4.79	$283
5	Mr. Rooter Plumbing of the Tri-CitiesBay City, MI	A 80iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%70+17Value 14%91+12.9Replies to reviews 7%87+6.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AB–AAA	4.78	$383
6	The Honest Plumber - Bay CityBay City, MI	B 78iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%78+45.8Reliability 26%66+17.2Value 15%100+15.2Experts Score= 78Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB–AA–	4.79	$248
7	Tri-City Plumber Inc.Bay City, MI	B 76iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%79+54.7Reliability 31%69+21.2Experts Score= 76Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BB––A–	4.83	—
8	Reliable Plumbing & HeatingBay City, MI	B 65iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%8+0.6Craft & service penalty97−0.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BCAAAF	4.61	—
9	Sam's Sewer & Drain Service LLCBay City, MI	C 54iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty0−10Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	BDBAFA	4.81	—
10	Root Eaters Plumbing and Drain Cleaning Services llcBay City, MI	D 39iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%44+24Reliability 24%15+3.6Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty65−3.5Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	CFBAAD	4.46	$695

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Water Heater Repair at a glance

How the 10 water heater repair we rated compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.