Experts Reviews · 2026 Ratings

The Best Water Heater Repair in Michigan

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$351typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.76★average ratingPlain average of every Google star rating we collected for these companies.
4.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 1,449 Google reviews of 10 top-rated water heater repair nationwide; 10 of them in Michigan. Updated October 29, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best water heater repair in Michigan for plumbing pipe repair

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1Maximum Flush Sewer and Drain logoMaximum Flush Sewer and Drain★ 5.00 on this job15 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%15Overall Experts Score 20%83Job match= 87Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
2Sam's Sewer & Drain Service LLC logoSam's Sewer & Drain Service LLC★ 5.00 on this job21 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%21Overall Experts Score 20%54Job match= 86Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
3Pro’s Plumbing and Sewer Inc. logoPro’s Plumbing and Sewer Inc.★ 5.00 on this job13 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%81Job match= 85Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
4Root Eaters Plumbing and Drain Cleaning Services llc logoRoot Eaters Plumbing and Drain Cleaning Services llc★ 4.67 on this job12 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%4.67★Number of such jobs 25%12Overall Experts Score 20%39Job match= 60Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.60

Job match = this company’s ★ on reviews Google tagged “Plumbing pipe repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about plumbing pipe repair

JEAN4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Maximum Flush Sewer and Drain logoMaximum Flush Sewer and Drain

Professional and thorough. Fixed 2 problems. I felt very confident and glad I found their number again

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Noori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Root Eaters Plumbing and Drain Cleaning Services llc logoRoot Eaters Plumbing and Drain Cl…

I called Sam with Root Eaters and he came out to my house and stopped my basement from being flooded out, and came back the next morning and got started on my sub pump. I am very happy with their work. I would call Sam again for my new building to my daughter's house. Thanks Sam.

Great priceToilet repairPlumbing pipe repairOutdoor plumbing system repair
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pro’s Plumbing and Sewer Inc. logoPro’s Plumbing and Sewer Inc.

Pro's Plumbing has completed several projects for me. Some small, some large. The company communicates well, they show up on time, and they complete the projects correctly.

Reasonable pricePlumbing pipe repairWater heater repairShower repair
Lacey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Sam's Sewer & Drain Service LLC logoSam's Sewer & Drain Service LLC

I’ll forever tell anyone that needs help with pipes to get a hold of Sams Sewer & Drain Service. I highly recommend this business. Not only did they give me a reasonable price but also went above and beyond Eric and Logan understood the importance of the situation and I am so incredibly grateful to them. They rock!…

Plumbing leak detectionInstallationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
F9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Root Eaters Plumbing and Drain Cleaning Services llc logoRoot Eaters Plumbing and Drain Cl…

Sam the plumber did an amazing job at our pediatric practice, so we didn’t hesitate to hire him again for our second location and a full renovation in Owosso—even though he travels from Saginaw. He is reliable, efficient, and always professional. The quality of his work exceeded our expectations, and it’s clear he…

Paid $1,000+Great priceToilet repairWater heater installationGarbage disposal installation
Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Maximum Flush Sewer and Drain logoMaximum Flush Sewer and Drain

Josh is extremely knowledgeable, quick, and very efficient. If you are looking for a very professional plumbing experience this is the place to call . Oh and very reasonable prices . I will hire again without any hesitation. Thanks again !!!!

Great priceWater heater installationDrain cleaningPlumbing leak detection

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water heater repair).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Your Favorite Plumber - Saginaw logoYour Favorite Plumber - SaginawBay City, MIA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%94+14.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$397
2Bedford Plumbing & Heating LLC logoBedford Plumbing & Heating LLCBay City, MIA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAA4.76—
3Maximum Flush Sewer and Drain logoMaximum Flush Sewer and DrainBay City, MIA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABBAAA4.86$248
4Pro’s Plumbing and Sewer Inc. logoPro’s Plumbing and Sewer Inc.Bay City, MIA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty71−2.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAD4.79$283
5Mr. Rooter Plumbing of the Tri-Cities logoMr. Rooter Plumbing of the Tri-CitiesBay City, MIA 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%70+17Value 14%91+12.9Replies to reviews 7%87+6.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.78$383
6The Honest Plumber - Bay City logoThe Honest Plumber - Bay CityBay City, MIB 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%78+45.8Reliability 26%66+17.2Value 15%100+15.2Experts Score= 78Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB–AA–4.79$248
7Tri-City Plumber Inc. logoTri-City Plumber Inc.Bay City, MIB 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%79+54.7Reliability 31%69+21.2Experts Score= 76Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BB––A–4.83—
8Reliable Plumbing & Heating logoReliable Plumbing & HeatingBay City, MIB 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%8+0.6Craft & service penalty97−0.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAAAF4.61—
9Sam's Sewer & Drain Service LLC logoSam's Sewer & Drain Service LLCBay City, MIC 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty0−10Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BDBAFA4.81—
10Root Eaters Plumbing and Drain Cleaning Services llc logoRoot Eaters Plumbing and Drain Cleaning Services llcBay City, MID 39How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%44+24Reliability 24%15+3.6Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty65−3.5Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.CFBAAD4.46$695

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Water Heater Repair in Michigan at a glance

How the 10 water heater repair we rated in Michigan compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A550%
  • Grade B330%
  • Grade C110%
  • Grade D110%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up110%
  • 4.80–4.89★330%
  • 4.60–4.79★550%
  • Below 4.60★110%

What customers praise

Share of Google review highlights.

  • Quality24620%
  • Professionalism25421%
  • Responsiveness26421%
  • Punctuality24420%
  • Value22318%

Was the price fair?

All price verdicts left with reviews.

  • Great price6648%
  • Reasonable6245%
  • Overpriced64%
  • Not sure43%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.