Experts Reviews · 2026 Ratings

The Best Water Heater Repair in Watertown, WI

We graded 4 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$506typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.83★average ratingPlain average of every Google star rating we collected for these companies.
3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 3,241 Google reviews of 14 top-rated water heater repair nationwide; 4 of them in Watertown, WI. Updated November 2, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best water heater repair in Watertown for shower installation

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1Brisc Plumbing logoBrisc Plumbing★ 4.96 on this job26 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%4.96★Number of such jobs 25%26Overall Experts Score 20%87Job match= 92Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
2R Plumbing Inc logoR Plumbing Inc★ 5.00 on this job5 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%88Job match= 78Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
3Jensen Plumbing, Heating & Air, Inc. logoJensen Plumbing, Heating & Air, Inc.★ 5.00 on this job3 jobs reviewedusually $1–200How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%87Job match= 73Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
4Pauli Plumbing Inc logoPauli Plumbing Inc★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%60Job match= 68Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68

Job match = this company’s ★ on reviews Google tagged “Shower installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about shower installation

Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brisc Plumbing logoBrisc Plumbing

He is a calm, respectful and hard working plumber. He is informative and caring person. We appreciate the job you did for us. Thank you Justin.” We would recommend Justin and Brisic plumping to anybody.

Shower installationShower repairService not listed
Marla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
R Plumbing Inc logoR Plumbing Inc

Quick to get appointment. Professional and friendly technician. Very happy with my experience.

Shower installation
Steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Jensen Plumbing, Heating & Air, Inc. logoJensen Plumbing, Heating & Air, I…

There work is great, I would NEVER consider working with a different team. I do my homework before I call Jensen and I get an idea on how the job could be done, ok. But they find a better way to do it. That is why you call a plumber, right?

Paid $1–200Not sureShower installation
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Pauli Plumbing Inc logoPauli Plumbing Inc

Pauli Plumbing did a fantastic job on our 2 bathroom remodels. They were quick and efficient on their install. I would definitely recommend them for any of your plumbing projects.

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Brisc Plumbing logoBrisc Plumbing

Benny and Jared just came and revamped my entire plumbing setup and its working flawlessly Would recommend to anyone near me

Paid $1,200–1,400Great priceToilet repairWater heater installationShower installation
enio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brisc Plumbing logoBrisc Plumbing

This company the best plumber good people all the guys that this company have they are really friendly and good price I been working with brics plumbing Long time all way do the best to help i m very happy with them all the time I highly recommend Thank you very much

Toilet repairWater heater installationShower installation

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water heater repair).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1R Plumbing Inc logoR Plumbing IncWatertown, WIA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABAA4.90$680
2Jensen Plumbing, Heating & Air, Inc. logoJensen Plumbing, Heating & Air, Inc.Watertown, WIA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$340
3Brisc Plumbing logoBrisc PlumbingWatertown, WIA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.88$693
4Pauli Plumbing Inc logoPauli Plumbing IncWatertown, WIB 60How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%63+15.3Value 14%99+14Replies to reviews 7%91+6.4Craft & service penalty96−0.4Momentum penalty21−7.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAADA4.56—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Plumbing pipe repair$314$460$1.1k97%
Drain cleaning$264$353$495100%
Water heater installation$1.4k$1.9k$2.8k96%
Toilet repair$209$317$41097%
Plumbing leak detection$145$245$39695%
Toilet installation$479$555$633100%
Water heater repair$302$745$1.0k100%
Heating system repair$161$251$520100%

Water Heater Repair in Watertown, WI at a glance

How the 4 water heater repair we rated in Watertown, WI compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A375%
  • Grade B125%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up125%
  • 4.80–4.89★250%
  • 4.60–4.79★00%
  • Below 4.60★125%

What customers praise

Share of Google review highlights.

  • Quality52821%
  • Professionalism55822%
  • Responsiveness54421%
  • Punctuality49119%
  • Value45218%

Was the price fair?

All price verdicts left with reviews.

  • Great price12825%
  • Reasonable33065%
  • Overpriced173%
  • Not sure296%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.