Experts Reviews · 2026 Ratings

The Best Water Purification Services

We graded 40 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$480typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.85★average ratingPlain average of every Google star rating we collected for these companies.
2.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 10,363 Google reviews of 40 top-rated water purification services nationwide. Updated November 1, 2026.

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Best water purification services for flood cleanup

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1SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Seekonk, Dighton★ 5.00 on this job17 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Flood cleanup”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%77Job match= 90Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
2Expert Water Removal logoExpert Water Removal★ 4.80 on this job20 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Flood cleanup”:Stars on this job 55%4.80★Number of such jobs 25%20Overall Experts Score 20%73Job match= 80Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Flood cleanup” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about flood cleanup

Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Se…

Adam, Nate and Zack from the Taunton office were excellent. Very quick response. Each of them explained everything that they were going to do and kept us informed throughout the whole process. If I could give them a higher rating than a 10 I definitely feel they deserve it. Thanks to the whole SERVPRO team for…

Not sureFlood restorationFlood cleanupWater removal
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Expert Water Removal logoExpert Water Removal

Great guys while were in a not great situation. Victor and Jay did a great job.

Flood cleanup
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Se…

Jason F, Cameron, Dylan, Antonio and Joe C did a great job cleaning our basement after a flood! Super nice, efficient and cleaned up the basement amazing.

Not sureFlood restorationFlood cleanupWater removal
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Se…

Jason E. - Nate B. Nothing pure professionalism and respect for my items while getting the job done. Top crew awesome team. Thanks!

Great priceFlood cleanupWater removalWater damage-related cleanup & repair
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Se…

A big thanks to Jason F. Cameron and Jason A. for their professional service, quick clean up and answering all our questions.

Not sureFlood cleanup
WayneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoSERVPRO of Taunton, Mansfield, Se…

Our water heater let go and flooded our finished basement all day while we were at work. Adam. V, Jason. F, Cameron and Nate showed up at 4pm, an hour and a half after we called and did an incredible job pumping the water out, wet vaccing the rugs moving big items, taking up the carpet and pad and taking them…

Flood cleanupWater removalWater damage-related cleanup & repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water purification services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1The Water Spot logoThe Water SpotKinnelon, NJA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2H2O Care, Inc logoH2O Care, IncWatertown, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 99Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.99—
3True Health Water Systems logoTrue Health Water SystemsTaunton, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
4Water Filtration Services, LLC logoWater Filtration Services, LLCTaunton, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
5H2O Care, Inc logoH2O Care, IncTaunton, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
6Aqua Doctor NJ logoAqua Doctor NJKinnelon, NJA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
7Pro Comfort Control Water Filtration & Water Heaters logoPro Comfort Control Water Filtration & Water HeatersWatertown, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$1.6k
8CleanTap Water Solutions logoCleanTap Water SolutionsTaunton, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$932
9Aqua Clear Innovative Water Solutions, Inc. logoAqua Clear Innovative Water Solutions, Inc.Palmetto, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
10Tomahawk Professional Services LLC logoTomahawk Professional Services LLCKinnelon, NJA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
11Colton Water Removal & CleanupWatertown, MAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
12Aquatek Filtration & Pump Service Inc. logoAquatek Filtration & Pump Service Inc.Watertown, MAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%99+28Replies to reviews 8%76+6.3Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AB4.97—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Heating system repair$158$294$821100%
Plumbing pipe repair$202$325$63896%
HVAC system maintenance$26$83$24297%
Water heater installation$1.2k$2.1k$3.2k100%
Drain cleaning$337$399$49592%
Toilet repair$271$383$59897%
HVAC system repair$114$328$58596%

Water Purification Services at a glance

How the 40 water purification services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2665%
  • Grade B820%
  • Grade C410%
  • Grade D25%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1845%
  • 4.80–4.89★923%
  • 4.60–4.79★1025%
  • Below 4.60★38%

What customers praise

Share of Google review highlights.

  • Quality1,00120%
  • Professionalism1,19924%
  • Responsiveness1,11922%
  • Punctuality1,03820%
  • Value71514%

Was the price fair?

All price verdicts left with reviews.

  • Great price14726%
  • Reasonable34360%
  • Overpriced163%
  • Not sure6211%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.