Experts Reviews · 2026 Ratings

The Best Water Softener Repair

We graded 30 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$441typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
94%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 44,577 Google reviews of 30 top-rated water softener repair nationwide. Updated October 29, 2026.

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Best water softener repair for faucet installation

Clear ✕
Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$436
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$305–$1.2k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%
Reviews of this jobNumber of Google reviews in this category tagged with the job.203
1Lasting Legacy Plumbing Heating and Air logoLasting Legacy Plumbing Heating and Air★ 5.00 on this job11 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%96Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
2First Class Plumbing & AC logoFirst Class Plumbing & AC★ 5.00 on this job14 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%85Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
3HydroClear Water Treatment logoHydroClear Water Treatment★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%100Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
4Michael & Son Services logoMichael & Son Services★ 4.80 on this job103 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%4.80★Number of such jobs 25%103Overall Experts Score 20%81Job match= 81Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
5Alpine Plumbing, Heating, and Air logoAlpine Plumbing, Heating, and Air★ 5.00 on this job9 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%89Job match= 80Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
6Red Rocket Plumbing logoRed Rocket Plumbing★ 5.00 on this job7 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%97Job match= 80Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
7Ascent Plumbing Air Conditioning and Heating logoAscent Plumbing Air Conditioning and Heating★ 5.00 on this job6 jobs reviewedusually $500–600How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%96Job match= 79Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
8Steve's Plumbing Heating & Air Conditioning logoSteve's Plumbing Heating & Air Conditioning★ 5.00 on this job6 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%90Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

Job match = this company’s ★ on reviews Google tagged “Faucet installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about faucet installation

DianeLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★
Michael & Son Services logoMichael & Son Services

Jason and Travis are true professionals. They moved the water line for my refrigerator, reworked the kitchen sink pipes and reinstalled new lines for my bathroom tub/shower. Seeing as this house was built in 1954, this was no easy feat. They were in and out in approximately 5 hours with all complete. The only mishap…

Paid $800–1,000Reasonable priceGarbage disposal installationRemodelingPlumbing fixture installation+ Responsiveness+ Punctuality+ Quality
Stella7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Steve's Plumbing Heating & Air Conditioning logoSteve's Plumbing Heating & Air Co…

Andrew Yerena came to evaluate and replace water heater. After thorough examination he made several recommendations. After explaining everything, he set to work. He first replaced a leaky outdoor faucet then set on replacing the water heater. Andrew is a good representative for Steve’s 5 Star. I would request him should I need to call Steve’s again.

Paid $2,000+Reasonable priceWater heater installationFaucet installation+ Quality+ Professionalism
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Alpine Plumbing, Heating, and Air logoAlpine Plumbing, Heating, and Air

I was so impressed with the service! Great work, great price, very respectful and pleasant.This company is very honest. As a woman dealing with repairs that made me feel so comfortable. They are my new plumbing company.

Paid $400–600Great priceFaucet repairFaucet installation
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Red Rocket Plumbing logoRed Rocket Plumbing

This is my Third time calling and using Red Rocket Plumbing from Apple Valley, previously in Helendale, Cal. Everyone that I came in contact is so kind and courteous. Dean Taylor was the Plumber that came out each time and I would not want anyone else or company. He is the BEST I have ever met. He knows his job well…

Paid $200–400Not surePlumbing leak detectionPlumbing pipe repairFaucet repair
BobbyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Lasting Legacy Plumbing Heating and Air logoLasting Legacy Plumbing Heating a…

Excellent customer service, technician arrived right on time and completed work in a timely manner, friendly and professional with his work is outstanding, definitely is very knowledgeable in his job.

Paid $2,000+Reasonable priceFaucet repairFaucet installationService not listed
Juniper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Ascent Plumbing Air Conditioning and Heating logoAscent Plumbing Air Conditioning …

Ascent is fantastic. I’ve had them install a water heater, fix several leaks and repair kitchen plumbing. Each time they were extremely professional and looked for ways to keep the cost of my repair down. Response time was also very fast (same day within hours). Would highly recommend for any plumbing needs.

Paid $500–600Reasonable priceWater heater installationPlumbing pipe repairFaucet repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water softener repair).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1HydroClear Water Treatment logoHydroClear Water TreatmentSan Antonio, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Little Profit Water Softeners logoLittle Profit Water SoftenersSan Antonio, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
3Exquisite Air & Water Services, Inc logoExquisite Air & Water Services, IncHolly Springs, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
4North Carolina Water Company logoNorth Carolina Water CompanyHolly Springs, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
5Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLCSan Bernardino, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$555
6LegaSeay Water Solutions logoLegaSeay Water SolutionsSan Antonio, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
7Cisneros Brothers Plumbing logoCisneros Brothers PlumbingSan Bernardino, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$542
8Aqua Viva Home Solutions LLC, Water Softeners logoAqua Viva Home Solutions LLC, Water SoftenersSan Antonio, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
9Red Rocket Plumbing logoRed Rocket PlumbingSan Bernardino, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$556
10Ascent Plumbing Air Conditioning and Heating logoAscent Plumbing Air Conditioning and HeatingSan Bernardino, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$430
11Lasting Legacy Plumbing Heating and Air logoLasting Legacy Plumbing Heating and AirSan Bernardino, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$176
12Beal Well & Pump logoBeal Well & PumpHolly Springs, NCA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.95—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$19$57$17698%
HVAC system repair$83$366$1.2k94%
A/C system maintenance$27$135$52996%
Plumbing pipe repair$317$567$1.2k96%
Water heater installation$1.4k$1.9k$2.8k95%
Plumbing leak detection$122$353$59394%
Toilet repair$205$383$78691%
A/C system repair$202$466$99897%
Drain cleaning$57$216$65595%
Heating system maintenance$19$57$16698%
Installation$680$1.1k$1.6k93%
Water heater repair$158$351$78895%

Water Softener Repair at a glance

How the 30 water softener repair we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2997%
  • Grade B13%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up2273%
  • 4.80–4.89★723%
  • 4.60–4.79★13%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,56420%
  • Professionalism7,05825%
  • Responsiveness5,90521%
  • Punctuality5,74520%
  • Value3,81714%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,44927%
  • Reasonable3,05858%
  • Overpriced2785%
  • Not sure4879%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.