The Best Water Softener Repair

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1Elite Plumbing & Drains LLC★ 5.00 on this job19 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%99Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91

2Lasting Legacy Plumbing Heating and Air★ 5.00 on this job16 jobs reviewedusually $200–400iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%96Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

3Alpine Plumbing, Heating, and Air★ 4.95 on this job21 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%4.95★Number of such jobs 25%21Overall Experts Score 20%89Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

4First Class Plumbing & AC★ 4.87 on this job53 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%4.87★Number of such jobs 25%53Overall Experts Score 20%85Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

5Ascent Plumbing Air Conditioning and Heating★ 5.00 on this job11 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%96Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

6Red Rocket Plumbing★ 4.89 on this job9 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%4.89★Number of such jobs 25%9Overall Experts Score 20%97Job match= 79Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

7Steve's Plumbing Heating & Air Conditioning★ 5.00 on this job4 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%90Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76

8Thermo Direct, Inc.★ 5.00 on this job3 jobs reviewedusually $1,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%84Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73

Job match = this company’s ★ on reviews Google tagged “Plumbing leak repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about plumbing leak repair

EEricLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Lasting Legacy Plumbing Heating a…

This company is great. They did an install of a tankless water heater and whole house filtration and softener system. They were very communicative through the whole process, even through permitting. I definitely felt cared for and will plan to use them for maintenance and other projects. I have used them for almost… Read full review

Paid $1,000+Reasonable priceWater heater installationHVAC system maintenancePlumbing pipe repair

TTim2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Elite Plumbing & Drains LLC

Our outside drain was clogged with roots and hardened mud. We called Elite and they made an appt the next day. The estimate was fair and they started on it the next day. Christian ( I think that was his name) worked very hard on it and gave us a clear drain. Everado was very professional and checked on us throughout… Read full review

Reasonable pricePlumbing leak repair

CCathyLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Steve's Plumbing Heating & Air Co…

Great experience, very professional, installed all the equipment, explained how to use it and hauled away the old HVAC system. Definitely recommend. Jose, Jessie, Brad, and Jon did a great job with installation, also Angel in sales.

Ductless heating & A/C servicesPlumbing leak repair

Kupp4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alpine Plumbing, Heating, and Air

The technicians were very professional and knew exactly where the leaks were through the use of detection devices and was able to isolate the problem quickly. However, the work required breaking open the floor and dry wall spanning 3 - 4 days to complete the work. Overall very satisfied with the work.

Paid $2,000+Not surePlumbing leak detectionPlumbing pipe repairWater heater repair

EErik6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

First Class Plumbing & AC

Mark, Randy, Gelacio, Edgar.Thank you again for the great and professional service that you and your team provided. The team showed up on time, the service was explained to us and it was done in fast and efficient. Highly recommended.

Paid $2,000+Great pricePlumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Llorraine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ascent Plumbing Air Conditioning …

Hired them again!! This time 2 jobs. Just a Very Honest, Trustworthy, Very professional team and company and with fair prices. I have utilized them already twice. I will definitely refer them to all my clients and friends in the area.

Reasonable priceToilet repairWater heater installationPlumbing leak detection

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water softener repair).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	HydroClear Water TreatmentSan Antonio, TX	A 100iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAA–	5.00	—
2	Little Profit Water SoftenersSan Antonio, TX	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	5.00	—
3	Exquisite Air & Water Services, IncHolly Springs, NC	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	4.99	—
4	North Carolina Water CompanyHolly Springs, NC	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	4.99	—
5	Elite Plumbing & Drains LLCSan Bernardino, CA	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.99	$555
6	LegaSeay Water SolutionsSan Antonio, TX	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	4.99	—
7	Cisneros Brothers PlumbingSan Bernardino, CA	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.97	$542
8	Aqua Viva Home Solutions LLC, Water SoftenersSan Antonio, TX	A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	4.98	—
9	Red Rocket PlumbingSan Bernardino, CA	A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.97	$556
10	Ascent Plumbing Air Conditioning and HeatingSan Bernardino, CA	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.95	$430
11	Lasting Legacy Plumbing Heating and AirSan Bernardino, CA	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.95	$176
12	Beal Well & PumpHolly Springs, NC	A 95iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAA–	4.95	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Water Softener Repair at a glance

How the 30 water softener repair we rated compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.